Royal Jordanian Airlines Customer FAQ

Top Answers & How-to Guides

What is Royal Jordanian Airlines's Phone Number?

The question we are asked most often is about how to talk to Royal Jordanian Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need a visa to transit through Amman, Jordan?

Yes, a visa is required for transit through Amman, Jordan unless you are a citizen of one of the visa-exempt countries. Passengers...
Ask any question you have about Royal Jordanian Airlines customer service, get an answer now.

Recent Royal Jordanian Airlines Customer Questions

How can i get back my lost luggage

To retrieve lost luggage, report the issue to Royal Jordanian Airlines as soon as possible, ideally at the airport's lost luggage desk. You will need to provide your flight details and luggage description. After filing a report, you will receive a reference number to track the status of your luggage. Keep this number for future reference. The airline will work to locate your luggage and arrange for its return to you.
Asked Oct 9, 2024 5:24 PM

I need Waiver code for schedule change in RJ airline

We're sorry, but we can't directly provide a waiver code for a schedule change on Royal Jordanian Airlines. Waiver codes are generally given due to specific circumstances affecting the airline or your flight and are typically provided by the airline's customer service. It's best to directly contact Royal Jordanian Airlines if you believe your situation qualifies for a waiver.
Asked Mar 26, 2024 1:52 PM

Need RJ airline Schedule change Policy

The Royal Jordanian Airlines' schedule change policy states that if an airline schedule changes, ticket holders may be entitled to reroute their flight at no extra cost, opt for a refund, or change to an alternate flight depending on the extent of the change and availability of alternative flights. The exact remedies would depend on the specific circumstances including the cause of the schedule change, the duration of the delay, and the passenger's fare rules. However, it's always recommended to check the most updated policy online directly from Royal Jordanian Airlines or connect with their customer service for the most accurate information.
Asked Mar 26, 2024 1:50 PM

cannot register for Royal Jordanian app

If you're unable to register for the Royal Jordanian app, it might be due to a network issue, a problem with the data you're entering or an issue with the app itself. Ensure you have a stable network connection first. Then, make sure you're filling in all the necessary data correctly. If the problem persists, you might want to uninstall the app, then download and install it again. Make sure your device has the latest operating system updates and that the app is also the most recent version. If none of these solutions work, there may be a temporary issue with the app itself.
Asked Mar 25, 2024 8:02 PM

Help me with my Royal Jordanian Airlines customer service issue

Baggage Allowance

What is the baggage allowance for my flight?

The baggage allowance for your flight with Royal Jordanian Airlines depends on your ticket class and destination. For Economy class...

Check-In

Can I check-in online?

Yes, Royal Jordanian Airlines offers online check-in facilities for its passengers. This convenient service allows you to check-in...

Payment Methods

What are the accepted forms of payment for booking?

Royal Jordanian Airlines accepts various forms of payment for booking flights. Customers can pay using major credit cards such as Visa,...

Cancellation Policy

What is Royal Jordanian's cancellation policy?

Royal Jordanian Airlines' cancellation policy allows passengers to cancel their tickets and receive a refund, subject to applicable...

Booking Changes

Can I make changes to my booking?

Yes, you can make changes to your booking with Royal Jordanian Airlines. We understand that travel plans sometimes need adjustments...

Frequent Flyer Program

Is there a frequent flyer program for Royal Jordanian Airlines?

Yes, Royal Jordanian Airlines offers a frequent flyer program called Royal Club. This program allows passengers to earn miles and enjoy...

Inflight Services

What are the available inflight services?

Royal Jordanian Airlines offers a range of inflight services to ensure a comfortable and enjoyable travel experience. Passengers can...

Special Services

Are there any special services for passengers with disabilities?

Yes, Royal Jordanian Airlines offers a range of special services to ensure a comfortable and seamless journey for passengers with disabilities....

Travel Restrictions

Are there age restrictions for traveling alone or with infants?

Yes, there are age restrictions for traveling alone or with infants on Royal Jordanian Airlines. For unaccompanied minors, children...

Visa Requirements

Do I need a visa to transit through Amman, Jordan?

Yes, a visa is required for transit through Amman, Jordan unless you are a citizen of one of the visa-exempt countries. Passengers...
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