Updated May 3, 2024

Residential Tenancy Office - British Columbia Customer FAQ

Office Overview

The Residential Tenancy Office (RTO) is a government agency in British Columbia that provides information, education, and dispute resolution...

In British Columbia, landlords and tenants have specific rights and responsibilities. Landlords are responsible for keeping the rental...

In British Columbia, the rules for rent increases are regulated by the Residential Tenancy Act. Landlords must provide tenants with...

No, a landlord cannot enter your rental unit without providing proper notice except in an emergency situation. According to the Residential...

If your landlord fails to make necessary repairs, you have several options to resolve the situation. First, communicate your concerns...

In British Columbia, the rules for pet ownership in rental properties are governed by the Residential Tenancy Act. Landlords have the...

In British Columbia, the Residential Tenancy Act specifies that a landlord can retain a tenant's security deposit for a maximum period...

The guidelines for subletting a rental unit in British Columbia are as follows: Firstly, tenants must obtain written consent from their...

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Updated May 3, 2024