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ROBLOX Customer FAQ

Top Answers & How-to Guides

What is ROBLOX's Phone Number?

The question we are asked most often is about how to talk to ROBLOX customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Verify My Email with ROBLOX?

Roblox is an online gaming platform and verifying your email is important for access to your account. You can verify your email for...

How Do I Reset My ROBLOX Password?

You can rest your Roblox password by following the steps given above. Pick a step that is more doable for you. You should have a preferred...
Ask any question you have about ROBLOX customer service, get an answer now.

Recent ROBLOX Customer Questions

How do I get my password for my account

To recover your password, go to the login page and click on "Forgot Password or Username?" Follow the prompts to enter your email address and receive instructions on how to reset your password. Make sure to check your spam or junk folder if you don’t see the email in your inbox.
Asked Oct 6, 2024 7:29 PM

Comment faire pour pouvoir me connecter a roblox

Pour se connecter à Roblox, vous devez d'abord créer un compte sur le site officiel. Une fois votre compte créé, ouvrez l'application Roblox ou visitez le site et cliquez sur "Se connecter". Entrez votre nom d'utilisateur et votre mot de passe, puis cliquez sur le bouton de connexion. Si vous avez oublié votre mot de passe, vous pouvez suivre les instructions pour le réinitialiser. Assurez-vous d'avoir une connexion Internet stable.
Asked Sep 25, 2024 3:49 PM

Je n’ arrive plus à me connecter à robblox sur ma tablette. Je mets mes identifiant et rien se passe.

Vérifiez d'abord que votre connexion Internet est stable. Assurez-vous que vous saisissez correctement vos identifiants, y compris la casse des lettres. Si cela ne fonctionne pas, essayez de redémarrer votre tablette ou de réinstaller l'application ROBLOX. Parfois, des problèmes d'application ou de cache peuvent empêcher la connexion. Si le problème persiste, consultez les mises à jour de l'application et assurez-vous qu'elle est à jour.
Asked Sep 8, 2024 10:28 AM

How do you use the reference number that Roblox emails you?

You can use the reference number to track support tickets or issues you've submitted to ROBLOX. When contacting ROBLOX support, provide this number to help them locate and address your inquiry more efficiently.
Asked Jul 29, 2024 3:02 PM

How do I login my Roblox account back

To log back into your Roblox account, go to the Roblox website or app and click on the "Login" button. Enter your username and password. If you've forgotten your login details, select the "Forgot Password or Username?" option to recover your account. Follow the provided instructions to reset your password or retrieve your username.
Asked Jul 27, 2024 8:31 AM

Help me with my ROBLOX customer service issue

Appeals and Reports

How Do I Appeal a Ban on ROBLOX?

If you've been banned on Roblox and are looking to appeal the ban, then there are a few things that you can try. The most effective...

How Do I Get a Refund from ROBLOX?

Currently, refunds for Robux and other Roblox products are not offered. All sales are final. However, if there is some issue with a...

How Do I Report a Scammer to ROBLOX?

If someone is trying to scam you on Roblox, you can report them using the 'Report Abuse' feature. The feature allows you to report...

How Do I Report Missing Robux to ROBLOX?

Roblox users who encounter issues of missing Robux can follow these steps to report the problem. First, they should verify their Robux...

Account Management

How Do I Verify My Email with ROBLOX?

Roblox is an online gaming platform and verifying your email is important for access to your account. You can verify your email for...

How Do I Reset My ROBLOX Password?

You can rest your Roblox password by following the steps given above. Pick a step that is more doable for you. You should have a preferred...

How Do You Change Your Username and Password on ROBLOX?

Roblox is a mobile and web app where users can play and create games, chat, and change their usernames and passwords. To change your...

Security Concerns

What Do I Do If Someone Hacked My ROBLOX Account?

The weakest security link in gaming platforms like Roblox is often the human user. If your Roblox account is hacked, it is likely because...

What Do I Do If My ROBLOX Account Was Hacked?

Roblox is a gaming app that combines social commerce, gaming, and social media. However, it is susceptible to hacking, so it's important...

Refunds and Transfers

Is It Possible to Get a Refund on ROBLOX?

All purchases on Roblox are final. However, there are two instances where Roblox will issue a refund:. these helpful tips can assist...

Can I transfer my ROBUX to another ROBLOX account?

No, currently, it is not possible to directly transfer ROBUX from one ROBLOX account to another. ROBUX, the in-game currency, is bound...

Account Usage

Can I play ROBLOX on multiple devices with the same account?

Yes, you can play ROBLOX on multiple devices with the same account. ROBLOX is a cross-platform game, which means you can log in and...

Content Guidelines

What type of content is not allowed on ROBLOX?

ROBLOX strictly prohibits any content that violates its community guidelines. The platform aims to provide a safe and positive environment...
We look to the ROBLOX issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
ROBLOX issues reported to GetHuman
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