The question we are asked most often is about how to talk to Pegasus Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
No, each individual suitcase must not exceed the weight limit of 20 kg for checked baggage on Pegasus Airlines. If your suitcase exceeds this limit, additional fees may apply.
Asked Aug 13, 2024 10:37 PM
Will I be able to board a Pegasus flight if my middle name is missing from my ticket?
Yes, you can still board a Pegasus flight if your middle name is missing from your ticket, as long as the first and last names match your identification documents.
Asked Aug 5, 2024 8:57 PM
انا اريد الغاء حجز تزكرة زهاب الي اثينا
يمكنك إلغاء حجز تذكرة إلى أثينا عبر زيارة موقع الويب الخاص بشركة بيجاسوس إيرلاينز، قسم "إدارة الحجز" وإدخال تفاصيل الحجز الخاص بك.
Asked Aug 2, 2024 12:39 PM
20 Temmuz'da Sabiha Havalimanı'ndan Giza Havalimanı'na dönüş uçak bileti rezervasyonu yaptırdım ve bileti iade etmek istiyorum. Biletin iade edilmesi ve bilet tutarının iade edilmesi mümkün mü?
Biletinizi iade edip edemeyeceğiniz, rezervasyonun türüne ve Pegasus Airlines'ın bilet iade politikalarına bağlıdır. Genellikle, esnek biletler iade edilebilir, ancak promosyon ve ekonomik biletlerde iade imkanı sınırlı olabilir. Bilet iade politikaları hakkında daha fazla bilgi ve uygunluk durumunuzu öğrenmek için Pegasus Airlines ile iletişime geçmelisiniz. En güncel iletişim bilgilerine bu sayfada yer alan bağlantıdan ulaşabilirsiniz.
Asked Jul 12, 2024 5:30 AM
Is it possible to transport a dog in the cargo hold because the weight of the dog with the container is 9kg
Yes, it's possible to transport your dog in the cargo hold with Pegasus Airlines. The airline allows pets in the cargo hold for both domestic and international flights. The total weight of the pet and its container must not exceed 32 kg and the weight of the container itself should not exceed 8 kg. Therefore, if your dog and its container weigh 9 kg together, it falls within the acceptable weight range. Please note that transportation of pets requires a fee, and it's important to secure and properly label your pet's crate. It's also crucial to ensure that your pet is comfortable and safe for the journey.
Asked May 7, 2024 9:04 AM
Help me with my Pegasus Airlines customer service issue
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