OfferUp Customer FAQ

OfferUp is a mobile-only marketplace allowing users to buy and purchase items they like. Buyers can scroll through images of items...

If you are wondering if OfferUp is currently down, the answer is no. The C2C marketplace is up and running, and you can continue to...

The issues you may face on your OfferUp app vary in degree and type.Keep reading for some helpful tips on how to get help.

OfferUp primarily focuses on facilitating local transactions within the United States, allowing users to buy and sell items within As of the latest information available, OfferUp does not support international buying or selling. This means that users should generally only list items for sale to people in their immediate vicinity. The company emphasizes local transactions to enhance safety and to make it easier for buyers and sellers to meet in person, inspect items, and complete transactions without the complexities and costs associated with shipping internationally. For users who might want to explore international selling or buying options, they may want to consider other platforms that cater specifically to those markets. It is always a good idea to check OfferUp's official website for the most current policies and any potential changes to their services. If you are interested in understanding more about how to use OfferUp effectively, including shipping options within the United States, the website can provide valuable resources....

OfferUp is a free, mobile-only platform that allows users to buy and sell items directly with each other. The main benefits of using...

If you are unable to get your money from OfferUp after a purchase, you should contact the customer support team with these helpful...

OfferUp provides various payment methods to ensure a convenient and secure transaction experience for users. Generally, buyers and In addition, users may also consider other payment options like cash, especially in face-to-face transactions, which remain a common practice in local sales. However, it is essential for users to exercise caution when dealing with cash transactions by meeting in safe, public locations. Some sellers might offer additional payment methods, such as PayPal or Venmo, but these are not officially supported by OfferUp. For the most up-to-date information regarding payment methods, users are encouraged to consult the current OfferUp website or app. Here, one can find detailed guidelines and policies to ensure a smooth and satisfactory buying or selling experience....

Yes, negotiating the price with a seller on OfferUp is not only possible but is also quite common. OfferUp provides a platform where Sellers may be open to negotiations, especially if they are eager to sell the item quickly or if the price has been listed for a while. It is important to approach negotiations respectfully and politely. Offering a reasonable counteroffer rather than a lowball offer may increase your chances of reaching an agreement. Keep in mind that the seller has the final say on whether they accept your offer or not. Ultimately, the ability to negotiate is part of the OfferUp experience, and many users find it helps them secure better deals. For any specific questions regarding pricing or negotiations, you may want to refer to the current resources available on the OfferUp website....

This article explains how to set up an OfferUp account. On the Home Page, click the link in the upper-right hand that says "Sign Up"....

In this article, we are going to present all of the necessary steps to you that will allow you to delete your OfferUp account effectively...

This article will help you deactivate your OfferUp account. After you have successfully logged in to your OfferUp account, scroll down...

This guide was designed to assist you with resetting your OfferUp password so that you can successfully log back into your account....

Whether your OfferUp account is hacked or deactivated, it is possible to recover it with these helpful tips.

OfferUp is an online platform that gives users a way to buy and sell items in their local area. All users must follow the OfferUp posting...

If you bought something through the platform and you don't get what you expected, you can initiate the refund process to ensure that...

Being unable to send messages to sellers on OfferUp can be a huge inconvenience. Read these tips for assistance.

When engaging in transactions on OfferUp, safety should always be a top priority. It is crucial to take several precautions to ensure Second, consider bringing a friend or family member along for added security. There is safety in numbers, and having someone with you can make the interaction feel more comfortable. Additionally, ensure you communicate clearly with the seller before the meeting. Agree on the details of the transaction, such as the item description, price, and payment method, to avoid misunderstandings. It is also wise to avoid sharing personal information such as your home address or financial details with the seller. Instead, utilize the OfferUp messaging system to discuss arrangements. When it comes time to complete the transaction, choose secure payment methods. Cash is often preferred for in-person exchanges, but if you opt for digital payments, ensure that you are using trusted applications. Finally, trust your instincts. If something feels off about the meeting or the seller, it is perfectly acceptable to walk away. For further information and guidance on safety measures, checking the OfferUp website may provide additional useful tips. Making informed decisions can greatly enhance your safety while using the platform....