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Nokia Customer FAQ

Top Answers & How-to Guides

What is Nokia's Phone Number?

The question we are asked most often is about how to talk to Nokia customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the different Nokia phone models currently available on the market?

Currently, Nokia offers a diverse range of phone models catering to various needs and preferences. The lineup encompasses both smartphones...
Ask any question you have about Nokia customer service, get an answer now.
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Recent Nokia Customer Questions

My phone automatically restart while installing new app

If your phone is automatically restarting while installing a new app, it may indicate a software issue or insufficient memory. Try clearing cache and data for the Google Play Store or the app you're installing. Ensure your device has enough storage available. Additionally, check for any pending system updates. If the problem persists, consider performing a factory reset after backing up your data.
Asked Dec 30, 2024 12:04 PM

How do I unlock Nokia Lumia 925 Windows phone to Nigeria SIM?

To unlock your Nokia Lumia 925 for use with a Nigeria SIM, you'll typically need to obtain an unlocking code from the carrier that originally locked the phone. They may require account verification or a fee. Once you receive the code, insert the Nigeria SIM card, power on the phone, and follow the prompts to enter the unlocking code when requested. This process will allow you to use other carriers' SIM cards.
Asked Dec 17, 2024 9:39 AM

How can I open my Nokia device because I am trying to operate it and a note is coming on the screen"Your device is corrupt. It can't be trusted and may not work properly."

To resolve the "Your device is corrupt" message, you may need to perform a factory reset on your Nokia device. This process typically involves turning off your device, then pressing and holding the volume up and power buttons simultaneously for a few seconds until you see the recovery menu. From there, you can use the volume buttons to navigate and select the factory reset option. Please note that this will erase all data on your device, so it’s important to back up any important information beforehand. If issues persist after a reset, further assistance may be necessary.
Asked Dec 11, 2024 10:32 AM

Mon téléphone Nokia 6010 , code de restriction oublié, comment obtenir un nouveau code ?

Pour déverrouiller le code de restriction de votre téléphone Nokia 6010, il est recommandé de consulter un service après-vente agréé ou un professionnel qualifié. Ils pourront vous aider à réinitialiser ou à obtenir un nouveau code. Assurez-vous de fournir les informations nécessaires sur l'appareil pour faciliter le processus.
Asked Aug 17, 2024 5:58 PM

Why do I have only one ring on my Nokia C01 phone?

If your Nokia C01 phone is only ringing once, it may be due to several reasons. Check if you have enabled the "one ring only" feature or if there are any sound settings that limit the ringtone duration. Ensure that the phone is not in "Do Not Disturb" mode, which can affect ringing behavior. Also, consider checking your ringtone settings and if there are any app notifications interfering with incoming calls. If the issue persists, it may be helpful to restart your phone or update the software.
Asked Aug 14, 2024 11:00 AM

Help me with my Nokia customer service issue

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How Do I Make a Complaint to Nokia?

You can register a complaint with Nokia through any of the following methods with these helpful tips.
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How Do I Let Nokia Know About a Problem with My Phone?

If you have a problem with your Nokia phone, it is possible to troubleshoot it easily. If you are unable to solve the problems on your...
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How Do I Get Technical Support from Nokia?

However, that does not mean that Nokia products cannot develop any hardware or software related issues. This is where the issue of...
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Warranty

What is the warranty period for Nokia phones?

The warranty period for Nokia phones varies depending on the specific phone model and the country of purchase. Typically, Nokia offers...
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Chargers

Can I use a different charger for my Nokia phone?

Yes, you can use a different charger for your Nokia phone as long as it is compatible with the phone's charging port. Nokia phones...
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Payment

What are the payment options available for purchasing Nokia phones?

Nokia offers various payment options to cater to different customer preferences. Customers can purchase Nokia phones using major credit...
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Trade-In

Does Nokia offer any trade-in programs for old phones?

Yes, Nokia does offer trade-in programs for old phones. Through their recycling program, customers can trade in their old Nokia phones...
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Compatibility

Are Nokia phones compatible with other accessories like wireless headphones?

Yes, Nokia phones are compatible with other accessories, including wireless headphones. Nokia phones generally support Bluetooth connectivity,...
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Reset

What are the steps to reset my Nokia phone to factory settings?

To reset your Nokia phone to factory settings, follow these steps: 1. Backup your important data: Transfer your contacts, photos, and other essential files to a computer or cloud storage. 2. Go to Settings: Open the settings app on your Nokia phone. 3. Locate Reset: Look for the "System" or "About phone" option in the settings menu. 4. Choose Reset options: Within the system settings, select "Reset" or "Factory data reset." 5. Confirm the reset: Read the instructions and warnings carefully before proceeding. Confirm by entering your device passcode or pattern if prompted. 6. Reset your phone: Tap on the "Reset phone" or "Erase everything" option to initiate the factory reset process. 7. Wait for completion: Your Nokia phone will restart and go through the reset process. This may take several minutes. After the reset, your Nokia phone will be restored to its original factory settings, erasing all data and personalized settings....
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Models

What are the different Nokia phone models currently available on the market?

Currently, Nokia offers a diverse range of phone models catering to various needs and preferences. The lineup encompasses both smartphones...
Read more
We look to the Nokia issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Nokia issues reported to GetHuman
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