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Moen Customer FAQ

Top Answers & How-to Guides

What is Moen's Phone Number?

The question we are asked most often is about how to talk to Moen customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do Moen faucets require any special maintenance?

No, Moen faucets do not require any special maintenance. They are designed for easy and hassle-free use. Regular cleaning with a mild...
Ask any question you have about Moen customer service, get an answer now.

Recent Moen Customer Questions

it was a spout replacement for kitchen faucet model #CA87526

To replace the spout for the Moen kitchen faucet model #CA87526, first, turn off the water supply. Next, unscrew and remove the old spout from the base of the faucet. After removal, apply plumber's tape to the threads of the new spout's base for a better seal. Finally, screw the new spout into the base of the faucet, making sure it's secure but not over-tightened, to avoid damage. Once installed, turn the water supply back on and check for any leaks. The process should be straightforward, but if issues arise, it's advisable to consult with a professional plumber.
Asked Jun 3, 2024 9:05 PM

Help me with my Moen customer service issue

Product Information

What is the warranty on Moen products?

The warranty on Moen products varies depending on the specific item. However, as a general rule, most Moen faucets come with a limited...

Do Moen products come with installation instructions?

Yes, Moen products come with detailed installation instructions. Moen understands the importance of providing clear and user-friendly...

Do Moen faucets require any special maintenance?

No, Moen faucets do not require any special maintenance. They are designed for easy and hassle-free use. Regular cleaning with a mild...

Online Purchase

Can I purchase Moen products online?

Yes, you can purchase Moen products online. Moen offers a convenient online shopping experience through their official website. By...

What payment methods are accepted on the Moen website?

On the Moen website, we accept various payment methods to offer flexibility and convenience to our customers. You can make your purchase...

Can I track the status of my Moen order?

Yes, you can easily track the status of your Moen order. Once your order is placed, you will receive an email confirmation with a tracking...

Shipping & Delivery

How long does shipping take for Moen products?

Moen products typically take 2-5 business days for shipping, depending on the delivery location. Orders are processed within 24-48...

Return Policy

What is Moen's return policy?

Moen's return policy allows customers to return products within 30 days of purchase if they are unsatisfied. Items must be in their...
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Moen issues reported to GetHuman
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