to access Lumosity's premium services. Why might this be?
This is definitely unusual, but there could be a number of reasons. If your payment was processed but you're not seeing Lumosity's Premium features, there might be an issue with your account settings or a glitch in the system. It's important to double-check that you are logged into the correct account that you subscribed with. Logging out and back in again may also help to resolve this issue. If these solutions don't restore your access, there could be a technical issue that may need further attention.
Asked Mar 31, 2024 8:54 PM