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LOT Polish Air Customer FAQ

Top Answers & How-to Guides

What is LOT Polish Air's Phone Number?

The question we are asked most often is about how to talk to LOT Polish Air customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the cancellation policy for flights with LOT Polish Air?

The cancellation policy for flights with LOT Polish Air depends on the type of ticket purchased. For economy class tickets, changes...
Ask any question you have about LOT Polish Air customer service, get an answer now.

Recent LOT Polish Air Customer Questions

What's needed when flying with a child

When flying with a child on LOT Polish Air, international travel requires a child to have their own passport. On domestic flights within Poland, a child may be required to show proof of age. It's also recommended to bring snacks, activities, and comfort items to keep the child entertained during the flight. If the child is aged 2 or less, they won't need their own seat, but an infant safety seat for the child should be brought. For children between 2 and 11, LOT offers special children fares. Remember, on international flights, all children, regardless of age, must pay the airport taxes and charges.
Asked Apr 2, 2024 12:14 PM

Мне отменили рейсы LOT по маршруту Варшава-Майами-Варшава. Я бронировал и купил билеты через компанию Kiwi.com. К кому мне обратиться для возврата средств, которые я заплатил за полеты?

В таких случаях, вам нужно обратиться к компании, через которую вы приобрели билеты. В данном случае, вам необходимо связаться с Kiwi.com, так как они обрабатывали вашу покупку билетов. Они должны быть в курсе изменения вашего рейса и помогут вам с вопросами по поводу возврата денег. Помните, что процесс возврата может занять некоторое время и условия возврата зависят от политики компании Kiwi.com.
Asked Apr 1, 2024 1:52 PM

LOT отменил мне оплаченные и забронированные рейсы Варшава-Майами на 21.04.24 и Майами-Варшава на 05.05.24. Бронирование 507595979 через Kiwi.com. Как вернуть мне средства, которые я заплатил за полеты?

Извините, но, как помощник LOT Polish Air, мы не можем совершать операции с бронированиями, осуществленными через сторонние сайты (например, Kiwi.com). В таких случаях, для возврата средств вам следует обратиться непосредственно к компании, через которую вы сделали бронирование. Проверьте их политику возврата денег и следуйте необходимым шагам для возврата средств.
Asked Mar 30, 2024 10:27 AM

Dopo quanto tempo arriva la conferma di una prenotazione

Dopo aver completato la prenotazione di un volo con LOT Polish Air, la conferma di prenotazione dovrebbe arrivare quasi immediatamente nella tua email. Se non ricevi la conferma di prenotazione entro poche ore, è possibile che ci sia stato un problema con la tua prenotazione o con il tuo indirizzo email. In tal caso, si consiglia di controllare la cartella dello spam o di verificare l'indirizzo email utilizzato per la prenotazione. Se la conferma della prenotazione non arriva, potrebbe essere necessario ricontattare la compagnia aerea.
Asked Mar 19, 2024 7:39 PM

Non ho ricevuto conferma prenotazione

Se non hai ricevuto una conferma della tua prenotazione con LOT Polish Air, potrebbe esserci stato un problema con l'indirizzo email fornito o un ritardo nei sistemi di posta elettronica. È anche possibile che l'email sia finita nella cartella spam. Ti consigliamo di controllare la posta in arrivo e la cartella spam. Se ancora non riesci a trovare la conferma di prenotazione, potresti dover contattare direttamente LOT Polish Air.
Asked Mar 19, 2024 7:37 PM

Help me with my LOT Polish Air customer service issue

Airline Information

What is LOT Polish Air?

LOT Polish Air, also known as Polskie Linie Lotnicze LOT, is the national airline carrier of Poland. Established in 1929, LOT has a...

Where is the headquarters of LOT Polish Air located?

The headquarters of LOT Polish Air is located in Warsaw, Poland.

What destinations does LOT Polish Air fly to?

LOT Polish Air offers flights to a wide range of destinations worldwide. Passengers can choose from over 120 destinations across Europe,...

Policies and Procedures

What are the baggage policies of LOT Polish Air?

LOT Polish Air baggage policies include both carry-on and checked baggage allowances. For carry-on baggage, passengers are allowed...

Can I make changes to my booked flight with LOT Polish Air?

Yes, you can make changes to your booked flight with LOT Polish Air. To modify your reservation, simply visit the "Manage Your Booking"...

What is the frequent flyer program of LOT Polish Air?

The frequent flyer program of LOT Polish Air is called Miles & More. It is a loyalty program designed for passengers who frequently...

What are the accepted payment methods for booking with LOT Polish Air?

LOT Polish Air accepts several payment methods for booking flights. Customers can choose to pay with major credit cards including Visa,...

What is the cancellation policy for flights with LOT Polish Air?

The cancellation policy for flights with LOT Polish Air depends on the type of ticket purchased. For economy class tickets, changes...

Inflight Services

Does LOT Polish Air offer any inflight services or entertainment?

Yes, LOT Polish Air offers a range of inflight services and entertainment options to ensure a pleasant journey. Passengers can enjoy...

Accessibility Services

Are there any special services for passengers with disabilities?

Yes, LOT Polish Air offers special services for passengers with disabilities. They are committed to ensuring a comfortable and hassle-free...
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