LOT Polish Air Customer Service

Phone Number & Contact Info

LOT Polish Air's Best Phone Number

212-789-0970
Calls Customer Service·Most popular LOT Polish Air number
Q:

How do I talk to a live human at LOT Polish Air?

A:Calling this LOT Polish Air number should go right to a real human being.
Q:

Does LOT Polish Air offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this LOT Polish Air phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this LOT Polish Air number should go right to a real human being
In fact, much of this information on this page is superfluous because this LOT Polish Air phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

LOT Polish Air operates the call center for this 212-789-0970 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 478 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LOT Polish Air phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LOT Polish Air staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call LOT Polish Air is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 478 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call LOT Polish Air

In summation, the best day to call LOT Polish Air is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this LOT Polish Air number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call LOT Polish Air

If you have time to do a bit of reading before you call LOT Polish Air, we recommend you read over some of our problem-specific articles.

What is LOT Polish Air?

LOT Polish Air, also known as Polskie Linie Lotnicze LOT, is the national airline carrier of Poland. Established in 1929, LOT has a rich history and a strong reputation for providing exceptional air travel services. It operates a wide range of domestic and international flights, connecting Poland with key destinations across Europe, North America, Asia, and the Middle East. Offering both passenger and cargo services, LOT Polish Air ensures a comfortable and safe journey for travelers while maintaining high operational standards. With a modern fleet of aircraft and a commitment to customer satisfaction, LOT Polish Air strives to deliver a seamless travel experience, characterized by reliability, efficiency, and Polish hospitality.

Where is the headquarters of LOT Polish Air located?

The headquarters of LOT Polish Air is located in Warsaw, Poland.

What are the baggage policies of LOT Polish Air?

LOT Polish Air baggage policies include both carry-on and checked baggage allowances. For carry-on baggage, passengers are allowed one piece weighing no more than 8 kg and dimensions not exceeding 55 x 40 x 23 cm. Additionally, passengers may carry on one personal item such as a handbag or laptop. Checked baggage allowances depend on the flight class and destination. In Economy Class, the limit is usually one piece weighing up to 23 kg. Business Class passengers can generally check in two pieces with a combined weight of up to 32 kg. Specific rules may apply for certain routes and fare types, so passengers are advised to check the airline's website or contact customer service for detailed information. Excess baggage fees may apply if weight or size limits are exceeded.

Top LOT Polish Air customer service problems

Click the link above to get answers to just about any LOT Polish Air customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call LOT Polish Air is extracted from issues that customers have reported to GetHuman.
LOT Polish Air issues reported to GetHuman

More LOT Polish Air Customer Service Contacts

There are of course other ways to contact LOT Polish Air customer service besides the phone. Below we list the best ones, by medium.

LOT Polish Air Customer Email Addresses

lot_info@lot.pl - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and LOT Polish Air will reply our your email.

LOT Polish Air Customer Help Desk / Web Support

lot.com - Customer Service
Online customer service support
As a last, sometimes only, resort- LOT Polish Air customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is LOT Polish Air's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LOT Polish Air agent. This phone number is LOT Polish Air's best phone number because 2,868 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-789-0970 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call LOT Polish Air first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, LOT Polish Air has 1 phone number. It's not always clear what is the best way to talk to LOT Polish Air representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for LOT Polish Air. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LOT Polish Air. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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