Is It Possible to Merge Two Kroger Accounts?
When members of the same household have separate Kroger loyalty rewards accounts, merging them can help families earn rewards faster, and Kroger has made the process simple. The main requirement is that the accounts must be within the same household, which Kroger defines as people living together at the same address, and a quick call to customer service to request the merge. This is also an option with the paid Kroger Boost account, which increases loyalty reward earnings for families.
Kroger is a leading grocery retailer, and it offers customer loyalty awards through its Kroger customer loyalty program earning shoppers with discounts on items in-store, fuel points and other rewards, but is it possible to merge two accounts to earn rewards faster? You can learn more about Kroger and its programs by contacting customer support here, and below is more information on merging two accounts.
Merging Kroger Accounts: Is It Possible?
The good news is you can merge two accounts into one without losing rewards on either. Kroger recognizes that sometimes family members may have opened separate accounts, or that someone may have had an account and inadvertently opened a new one, and now they want to merge those under just one number. The only requirement is that merged accounts must be for members of the same household to be eligible.
Merging Accounts
To merge the accounts, do the following:
- Gather the card information, particularly the rewards account number.
- Call Kroger customer support here and request merging the accounts.
- Confirm the merge or linking of the accounts. The customer service representative will link the two accounts so rewards can be accessed from either the digital number or a reward card in the future.
Unlinking Accounts
After the accounts are linked, make sure you communicate how the rewards will be used by the household members to avoid conflicts. If merging the accounts does not work out, you can do the following steps to unlink the accounts:
- Call Kroger customer support here.
- Request the linked accounts be unlinked to separate future rewards earnings.
- Confirm this is the action you wish to take. The accounts will no longer be linked.
Kroger Boost Membership
Kroger also offers the option of a paid rewards program called Boost. Existing accounts can be linked under the Boost membership when opening a Boost account by adding the loyalty rewards accounts in the same household to the Boost membership. This will provide an even more rewarding experience because things such as fuel points are earned twice as quickly.
Kroger has taken strides to help families save on monthly grocery expenses and provide rewards. For more information or assistance with merging your Kroger rewards accounts, contact customer support here.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Kroger Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Kroger in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is It Possible to Merge Two Kroger Accounts? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.