How long does it take to process a return or exchange?

At Joss & Main, we aim to make returns or exchanges as quick and convenient as possible for our valued customers. The processing time for a return or exchange typically takes around 7-10 business days from the day we receive the item(s) back at our warehouse. However, please note that this time frame may vary depending on factors such as the shipping carrier used, the location of the return, and the nature of the product being returned. We strive to process your return or exchange efficiently, ensuring a smooth and hassle-free experience. Should you have any questions or concerns regarding your return or exchange, our dedicated customer support team is here to assist you and provide timely updates throughout the process.