Can I return or exchange an item purchased from a Joss & Main retail store?

No, Joss & Main does not have physical retail stores. As an e-commerce retailer, we exclusively operate online, offering a wide range of furniture, home decor, and lifestyle products. Our customers enjoy the convenience of shopping from the comfort of their homes and receiving doorstep deliveries. While we understand the importance of being able to return or exchange items, we have implemented a hassle-free return policy for online purchases. If you are unhappy with your order for any reason, please contact our customer service team who will assist you in initiating a return or exchange process. We strive to provide excellent customer service and ensure customer satisfaction with every purchase made on our website.