Can I customize or make special requests for my order on Instacart?

Yes, Instacart allows customers to customize and make special requests for their orders. During the ordering process, customers have the option to add specific instructions or preferences for each item in their shopping list. This includes selecting a specific ripeness for produce, requesting specific brands or sizes, and even making notes for substitutions if an item is unavailable. Additionally, there is a chat feature available where customers can directly communicate with their shopper to discuss any special requests or preferences. Instacart understands that each customer has unique needs and strives to accommodate them to the best of their ability to ensure a personalized and satisfactory shopping experience.