Imperial Irrigation District Customer FAQ

Top Answers & How-to Guides

What is Imperial Irrigation District's Phone Number?

The question we are asked most often is about how to talk to Imperial Irrigation District customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I make changes to my IID account online?

Yes, customers are able to make changes to their Imperial Irrigation District (IID) account online. The online platform provided by...

What are the contact details for IID's offices or departments?

For the contact details of Imperial Irrigation District's offices or departments, please refer to the list below: 1. Main Office: Address: 1285 Broadway Avenue, El Centro, CA 92243 Phone: (760) 482-9600 2. IID Customer Service: Phone: (760) 335-3640 (Customer Service, Billing, or Payment inquiries) Phone: (760) 335-3641 (Meter Inquiries) Email: customerservice@iid.com 3. Human Resources: Phone: (760) 482-9632 Email: hrweb@iid.com 4. Energy Department: Phone: (760) 482-6633 Email: energyinfo@iid.com 5. Engineering Department: Phone: (760) 482-9672 Email: engineeringinfo@iid.com Please note that these contact details are subject to change, so it's always recommended to check IID's official website or contact their main office for the most up-to-date information....
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Reporting Outages

How can I report a power outage?

To report a power outage, please contact our Customer Service Department who will be able to assist you further. They will ask for...

About IID

What is Imperial Irrigation District (IID)?

Imperial Irrigation District (IID) is a public power and water utility located in southern California. It is one of the largest irrigation...

Services Provided

What services does IID provide?

Imperial Irrigation District (IID) provides a range of essential services to its customers. As a public power utility, IID supplies...

Rates

What are the current rates for IID services?

The current rates for IID services vary depending on the type of service being provided. For residential customers, the base rate for...

Account Management

Can I make changes to my IID account online?

Yes, customers are able to make changes to their Imperial Irrigation District (IID) account online. The online platform provided by...

Energy Programs

What programs do IID offer for energy efficiency or conservation?

Imperial Irrigation District (IID) offers a range of programs aimed at promoting energy efficiency and conservation. IID's Energy Rewards...

Rebates and Incentives

Does IID offer any rebates or incentives? If so, what are they?

Yes, Imperial Irrigation District (IID) does offer various rebates and incentives to its customers. These programs aim to promote energy...

Contact Information

What are the contact details for IID's offices or departments?

For the contact details of Imperial Irrigation District's offices or departments, please refer to the list below: 1. Main Office: Address: 1285 Broadway Avenue, El Centro, CA 92243 Phone: (760) 482-9600 2. IID Customer Service: Phone: (760) 335-3640 (Customer Service, Billing, or Payment inquiries) Phone: (760) 335-3641 (Meter Inquiries) Email: customerservice@iid.com 3. Human Resources: Phone: (760) 482-9632 Email: hrweb@iid.com 4. Energy Department: Phone: (760) 482-6633 Email: energyinfo@iid.com 5. Engineering Department: Phone: (760) 482-9672 Email: engineeringinfo@iid.com Please note that these contact details are subject to change, so it's always recommended to check IID's official website or contact their main office for the most up-to-date information....

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