What if I receive a damaged item during home delivery?
Asked a year ago
If you receive a damaged item during home delivery, we apologize for the inconvenience and assure you that we will take care of it promptly. Please contact our customer service within 24 hours of receiving the delivery and provide details about the damage and your order number. Our dedicated team will assess the situation and arrange for a replacement or refund as soon as possible. We may require photographic evidence of the damage to expedite the process. Rest assured, we prioritize customer satisfaction, and our aim is to resolve any issues you may encounter with utmost efficiency and professionalism.
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