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FanDuel Customer FAQ

Top Answers & How-to Guides

How do I Contact FanDuel Customer Service?

The question we are asked most often is about how to talk to FanDuel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Withdraw Money from My Fanduel Account?

Withdrawing money from your FanDuel account is easy. You can withdraw funds through PayPal or Venmo, a prepaid card, online banking...

How Do I Get a Refund from FanDuel?

FanDuel allows customers to request a refund, but only under certain circumstances. To be eligible for a Fanduel refund, you need to...
Ask any question you have about FanDuel customer service, get an answer now.

Recent FanDuel Customer Questions

How do I receive the money I won

To receive your winnings from FanDuel, you need to go to the "Withdraw" section in your account. Select your preferred withdrawal method (such as bank transfer, PayPal, or another option). Follow the prompts to enter the amount you wish to withdraw and confirm the transaction. Keep in mind that processing times may vary depending on the method you choose.
Asked Nov 24, 2024 7:42 PM

It won't log me into my account. It keeps saying that I have an account with a different email. But it doesn't show the email address. And I have tried to get them to help me get into it, but I have no success

If you're having trouble logging into your account and receiving a message about a different email, it may be due to incorrect account information. Ensure you’re entering the correct email and password. If the issue persists and you are unable to recover access, there is a link to the most up-to-date contact information right here on this page. You can use it to reach out for further assistance in resolving your login issue.
Asked Sep 20, 2024 3:15 PM

How do I get my referral bonus

To get your referral bonus, you need to invite friends to join FanDuel using your unique referral link. Once they sign up and meet the required conditions, such as making a qualifying deposit or placing a bet, you will receive the bonus in your account. Ensure your friends complete the necessary steps to qualify for the bonus, and it will typically be credited automatically.
Asked Sep 9, 2024 3:58 PM

how do I get the promotion as a new customer. My location is Maryland

To get the promotion as a new customer in Maryland, visit the FanDuel website or app and register for a new account. During the signup process, look for any promotional codes or welcome bonuses that may be available. Ensure you meet any specific requirements such as minimum deposit amounts or wagering stipulations to qualify for the promotion.
Asked Jul 15, 2024 1:25 PM

I need help changing my password and getting a code

To change your password on FanDuel, first, go to the login page and click "Forgot". Enter your email address and click "Submit". Check your email for a link sent by FanDuel and click on it. This will redirect you to a new page to set a new password. If you're mentioning a code in terms of two-factor authentication (2FA), this is typically handled via the mobile app. When logged in, go to account settings and look for two-factor authentication (2FA). Follow the prompts to enable it. Codes will then either be sent to your registered mobile number or generated via a linked authenticator app; which one depends on the method you chose during setup.
Asked Apr 30, 2024 9:26 PM

Help me with my FanDuel customer service issue

Account Management

How Do I Withdraw Money from My Fanduel Account?

Withdrawing money from your FanDuel account is easy. You can withdraw funds through PayPal or Venmo, a prepaid card, online banking...

How Do I Get a Refund from FanDuel?

FanDuel allows customers to request a refund, but only under certain circumstances. To be eligible for a Fanduel refund, you need to...

How Do I Recover My FanDuel Password?

Forgetting your password can be a stressful or inconvenient obstacle, but it doesn't have to last long. Using a few tips to create...

Customer Support

How Do I Contact Customer Support from FanDuel?

With the advent of the online world, the expansion of customer service was also necessary. Many companies utilize their FAQs pages...
We look to the FanDuel issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FanDuel issues reported to GetHuman
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