How do I recover a hacked Facebook account?

Introduction

If you think your Facebook account has been hacked then you are probably anxious to regain control over it. There are a few different ways you can do this, depending on the specifics of your situation. All of them are pretty easy to do.

What You'll Need

There are several signs that suggest your Facebook account was hacked:You find posts you didn't make or messages you didn't send.Your profile picture has been changed.You can't log in to your account even though you are using the right username and password.You receive an email from Facebook that says that someone tried to log in to your account and it wasn't you.You receive an email from Facebook saying that your password was changed, or that a new phone or email address was added to your account and you did not do it.If you cannot access your Facebook account, it is possible that the account was shut down because of violations of the terms of service or temporarily restricted while the company investigates a report of such a violation. If you cannot access your Facebook account, look through your email back to the date of your last log in, looking for something from Facebook telling you this.

Go to the Facebook home page.

Facebook home page
If you can no longer access your email or phone number linked to your Facebook account, skip to step 6.
If you can access the email linked to your Facebook account but the email linked to your Facebook account was changed by the hacker, skip to step 5.

Click on the "Forgot password?" link and enter the required information.

Check the email account or phone number you have linked to your Facebook account for a communication from Facebook.

Click on the link in the email or text message and follow the prompts to reset your password.

You should now have regained access to your account and locked out the hacker.
Go to step 10 for instructions on how to secure your account against further hacking attempts.

Find the email from Facebook saying that your linked email was changed.

When the email linked to your Facebook account was changed by the hacker, Facebook sent you an email to the original address informing you this was done. Click on the link in this email to undo the change and regain access to your account.

Go to the Facebook hacked account page and follow the prompts.

Facebook hacked account page
You can use this page to get Facebook's assistance in walking you through the steps for account recovery.
If this does not work for you, continue with the next step.

Contact the email company where you had the email account that was linked to your Facebook account.

They may be able to help you regain access to that account and, if you can, you can then use the steps above to regain access to your Facebook account.
If this does not help, continue with the next step.

Go to the Facebook page recovery form.

Facebook page recovery form

Fill out the form and submit it.

Wait for a response from Facebook and follow whatever instructions you are given to finish recovering your account.

If you have not already done so, change your password.

If the hacker did not lock you out of your account, change the password to lock them out. You should also turn on two-factor authentication, if you have not already done so. You might also want to turn on Advanced Protection.

Conclusion

If none of these steps work for you, contact a Facebook customer service representative for help. Facebook does not have a customer service phone line, but you can reach the customer service department in a variety of ways online.