FTD.com Customer FAQ
Top Answers & How-to Guides
What is FTD.com's Phone Number?
The question we are asked most often is about how to talk to FTD.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about FTD.com customer service, get an answer now.
Order Tracking
Can I track my order?
Yes, you can easily track your order at FTD.com. Once your order has been confirmed and shipped, you will receive a confirmation email...
Delivery Time
How long does delivery take?
At FTD.com, delivery times may vary based on various factors. For standard delivery within the United States and Canada, orders placed...
Return Policy
What is your return policy?
Our return policy at FTD.com is designed to ensure complete customer satisfaction. We want you to be thrilled with your purchase every...
Same-Day Delivery
Do you offer same-day delivery?
Yes, FTD.com offers same-day delivery services for select floral arrangements and gifts. To ensure your order is eligible for same-day...
International Delivery
Do you deliver internationally?
Yes, we offer international delivery services to select countries. FTD.com provides a convenient and reliable way to send flowers and...
Delivery Cost
What is the cost of delivery?
The cost of delivery at FTD.com varies depending on a few factors. The delivery fee is determined by the location, date of delivery,...
Order Cancellation
Can I cancel my order?
Yes, customers can cancel their order, but it must be done within a specific timeframe. If a cancellation request is received before...
Help me with my FTD.com customer service issue
Ask any question you have about FTD.com customer service. We will do our best to get you answers right away.
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