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Dell Customer FAQ

Top Answers & How-to Guides

What is Dell's Phone Number?

The question we are asked most often is about how to talk to Dell customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Dell's upgrade policy for existing customers?

Dell's upgrade policy for existing customers offers a range of options to ensure they can have the latest technology. Customers can...
Ask any question you have about Dell customer service, get an answer now.
Contact Dell customer service

Deals

How Do I Find Black Friday Deals for Dell?

This guide explains how and where Dell customers can find the best online deals this Black Friday. If you are looking to purchase a...
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How Do I Make an Order for the Dell Black Friday Event?

Dell customers can take advantage of Black Friday deals by visiting the Dell website. Customers can place an order for a Black Friday...
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How Do I Find Cyber Monday Deals for Dell?

Customers can find information regarding Cyber Monday deals online by visiting the Dell website. They can also visit Cyber Monday websites...
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How Do I Make an Order for the Dell Cyber Monday Event?

Cyber Monday is a quick way of taking advantage of a good shopping deal without waiting in line in a crowded store. And retailers like...
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Returns

How Do I Return an Item to Dell from Their Black Friday Sale?

This article discusses how to return an item or items that you bought at Dell's Black Friday sale. Detailed instructions are provided...
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How Do I Return an Item to Dell from Their Cyber Monday Sale?

Dell Cyber Monday return, return Dell purchase, return Dell item
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How long does it take for Dell to process a return?

Dell aims to process return requests promptly and efficiently. Generally, the processing time for a return varies depending on the...
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Order Tracking

How can I track my order?

You can track your Dell order by logging into your account on the Dell website and selecting the "Track Order" option. This will provide...
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Return Policy

What is Dell's return policy?

Dell's return policy ensures customer satisfaction and hassle-free returns. Customers can return products within 30 days from the date...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, customers have the option to cancel or make changes to their orders after they have been placed, but it is important to act quickly....
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Payment Methods

What payment methods does Dell accept?

Dell accepts a variety of payment methods to provide convenient options for its customers. When making a purchase on Dell's website...
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Financing

Does Dell offer financing options for purchases?

Yes, Dell does offer financing options for purchases. They understand that purchasing a new computer or other technology can be a significant...
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Warranty

What is Dell's warranty policy?

Dell offers a comprehensive warranty policy to ensure customer satisfaction and peace of mind. The specific terms and durations of...
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Phone Orders

Can I place an order over the phone?

Yes, you can place an order over the phone with Dell. Our customer service team is available to assist you in making a purchase by...
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Price Match

What is Dell's price match policy?

Dell's price match policy ensures that customers receive the best possible deals on their purchases. If a customer finds a lower price...
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Discounts

Does Dell offer any discounts for students or educators?

Yes, Dell offers various discounts and deals for both students and educators. Students can take advantage of exclusive offers on Dell...
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Upgrade Policy

What is Dell's upgrade policy for existing customers?

Dell's upgrade policy for existing customers offers a range of options to ensure they can have the latest technology. Customers can...
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Help me with my Dell customer service issue

Ask any question you have about Dell customer service. We will do our best to get you answers right away.
We look to the Dell issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Dell issues reported to GetHuman
FAQ Table of Contents

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