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Craftsman Customer FAQ

Top Answers & How-to Guides

What is Craftsman's Phone Number?

The question we are asked most often is about how to talk to Craftsman customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the return policy for Craftsman products?

Craftsman offers a straightforward return policy for its products. If you are dissatisfied with your purchase, you have the option...
Ask any question you have about Craftsman customer service, get an answer now.

Recent Craftsman Customer Questions

How do I get help to get a refund for my craftsman lawn mower?

If you're seeking a refund for your Craftsman lawn mower, the best course of action is to go through the retailer from which you bought your mower, as the refund policies can vary. For purchases made directly from Craftsman, you would want to consult Craftsman's return policy. Generally, a proof of purchase or receipt will be necessary, along with returning the item in the condition you received it. It's important to note that conditions for refunds may not be the same across all products or retailers, and certain restrictions may apply depending on the condition of the product or the time elapsed since purchase.
Asked Jun 11, 2024 6:32 PM

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Product Information

What is Craftsman known for?

Craftsman is widely recognized and revered for its exceptional quality, durability, and innovation in the field of tools and equipment....

Where can I purchase Craftsman products?

Craftsman products can be conveniently purchased through a variety of channels. Firstly, they are widely available at select retail...

Warranty and Returns

Are Craftsman tools covered by a warranty?

Yes, Craftsman tools are covered by a warranty. Craftsman offers a limited lifetime warranty on most of their hand tools, meaning that...

Can I return a Craftsman tool if I am not satisfied with it?

Yes, Craftsman offers a satisfaction guarantee on its tools. If you are not completely satisfied with your Craftsman tool, you can...

What is the return policy for Craftsman products?

Craftsman offers a straightforward return policy for its products. If you are dissatisfied with your purchase, you have the option...

Maintenance

Do Craftsman tools require any special maintenance?

Craftsman tools do not require any special maintenance. However, regular upkeep is recommended to ensure optimal performance and longevity....

Replacement Parts

Are replacement parts available for Craftsman products?

Yes, replacement parts are readily available for Craftsman products. At Craftsman, we understand the importance of keeping your tools...

Safety Tips

What safety measures should I take while using Craftsman tools?

When using Craftsman tools, it is crucial to prioritize safety measures to avoid accidents or injuries. Always wear appropriate personal...

Professional Use

Are Craftsman tools suitable for professional use?

Yes, Craftsman tools are suitable for professional use. Craftsman has a long-standing reputation for producing high-quality tools that...

User Manuals

Do Craftsman tools come with user manuals or instructions?

Yes, Craftsman tools are packaged with user manuals or instructions. Each Craftsman tool includes a comprehensive user manual that...

Automotive Applications

Can Craftsman tools be used for automotive repairs?

Yes, Craftsman tools are ideal for automotive repairs. Craftsmen offers a wide range of high-quality tools specifically designed for...

Compatibility

Are Craftsman tools compatible with other brands?

Yes, Craftsman tools are often compatible with other brands. Craftsman, known for its high-quality construction and precision, strives...
We look to the Craftsman issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Craftsman issues reported to GetHuman
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