Covered California Customer FAQ

Top Answers & How-to Guides

What is Covered California's Phone Number?

The question we are asked most often is about how to talk to Covered California customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the difference between Covered California and Medi-Cal?

Covered California and Medi-Cal are both healthcare programs, but they serve different populations and have different eligibility criteria. Medi-Cal, on the other hand, provides free or low-cost health coverage to low-income individuals, families, children, pregnant women, seniors, and people with disabilities. It is a public insurance program administered by the state of California and funded by both state and federal governments. Medi-Cal offers a comprehensive set of benefits and serves as a safety net for those who cannot afford private health insurance or do not have access to employer-sponsored coverage. In summary, Covered California helps individuals choose and buy private health insurance plans, while Medi-Cal provides no-cost or low-cost health coverage for those with limited income....
Ask any question you have about Covered California customer service, get an answer now.

Overview

What is Covered California and what does it do?

Covered California is the state's health insurance marketplace, established under the Affordable Care Act (ACA). Its main aim is to...

Eligibility

Who is eligible for coverage through Covered California?

Covered California provides health insurance coverage to California residents who meet certain eligibility criteria. Individuals who...

Insurance Plans

What are the different health insurance plans available through Covered California?

Covered California offers a range of health insurance plans to meet the diverse needs of Californians. These plans are categorized Bronze plans have the lowest monthly premiums but higher out-of-pocket costs when receiving care. Silver plans offer a balanced approach with moderate premiums and cost sharing. Gold plans have higher premiums but lower cost sharing, making them ideal for those who anticipate more frequent medical needs. Platinum plans have the highest premiums but provide the most extensive coverage with lower out-of-pocket costs. Additionally, Covered California offers a Catastrophic plan for individuals under 30 and those who qualify through financial hardship. This plan has lower premiums but higher deductibles. In summary, Covered California provides a variety of health insurance plans at different price points and coverage levels to ensure individuals and families can find a suitable and affordable option for their healthcare needs....

Cost

How much does coverage through Covered California cost?

The cost of coverage through Covered California varies depending on various factors, such as your income, household size, and the level...

Documentation

What information and documentation do I need to provide when applying for coverage?

When applying for coverage with Covered California, you will need to provide certain information and documentation. This includes details...

Enrollment Deadlines

What are the enrollment deadlines for Covered California?

The enrollment deadlines for Covered California vary depending on the type of coverage you are seeking. For most individuals and families,...

Plan Switching

Can I switch health insurance plans after enrolling with Covered California?

Yes, it is possible to switch health insurance plans after enrolling with Covered California. Covered California offers an annual open...

Financial Assistance

What types of financial assistance are available through Covered California?

Covered California offers two types of financial assistance to help individuals and families afford health insurance. The first type...

Comparison

What is the difference between Covered California and Medi-Cal?

Covered California and Medi-Cal are both healthcare programs, but they serve different populations and have different eligibility criteria. Medi-Cal, on the other hand, provides free or low-cost health coverage to low-income individuals, families, children, pregnant women, seniors, and people with disabilities. It is a public insurance program administered by the state of California and funded by both state and federal governments. Medi-Cal offers a comprehensive set of benefits and serves as a safety net for those who cannot afford private health insurance or do not have access to employer-sponsored coverage. In summary, Covered California helps individuals choose and buy private health insurance plans, while Medi-Cal provides no-cost or low-cost health coverage for those with limited income....

Help me with my Covered California customer service issue

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