How Do I Close My Citicard Credit Card?

This article discusses the steps to take to close a CitiCard credit card account. It shares how to do this via phone, via mail, or online. It suggests reaching out to CitiCard for assistance.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

How Do I Close My CitiCard Credit Card?

CitiCard credit cards are a popular choice among consumers. While there are numerous benefits to owning and using a credit card, you may feel the need to close your account with CitiCard. This can be accomplished in a few steps. If you need assistance or have any questions during this process, reach out to CitiCard.

Issues to Consider Before Closing Your CitiCard Credit Card Account

Before you take the steps to close your CitiCard credit card, there are a few issues you'll want to consider. Be aware of the effect this action will have on your credit score. Also, you'll want to make sure you have paid off your outstanding balance as well as redeemed any points you've earned.

Steps to Take to Close Your CitiCard Credit Card Account Via Phone

It's possible to close your account over the phone by speaking to a customer service representative.

1. Make sure you have all your personal identification such as your name, address, phone number and the credit card number with you as you will be required to verify your identity.

2. Call the number found either on your credit card or on your monthly statement.

3. You'll be connected to a customer service representative who will be able to assist you in closing your account after you've provided your identification information.

Steps to Take to Close Your CitiCard Credit Card Account Via Mail

You will find the address for CitiCard on your monthly statement. You can always reach out to them via mail to close your CitiCard credit card account.

Steps to Take to Close Your CitiCard Credit Card Account Online

One of the fastest ways to close your CitiCard credit card account is online.

1. Go to citicard.com.

2. Log in by using the username and password you initially set up when you opened your account.

3. Once you're on the home page, you need to choose Contact Us which is located at the bottom of this page.

4. Next you'll choose Chat With Us at the bottom of this page, which will start the process of a live chat where you can close your CitiCard credit card.

If you have any questions, contact CitiCard.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Close My Citicard Credit Card?

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