The question we are asked most often is about how to talk to CNN customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I talk to a live person at CNN about a specific program? All of the phone numbers go directly to voicemail.
There is a link to the most up-to-date contact information right here on this page that you're viewing. This will help you find options for reaching CNN regarding specific programs.
Asked Feb 18, 2026 5:47 PM
how to cancel basic cnn subscription
To cancel your basic CNN subscription, you should visit the subscription management section on the CNN website or app where you initially signed up. Follow the prompts to manage your subscription and select the option to cancel. Make sure to review any cancellation policies that may apply. For specific steps, refer to the subscription confirmation email or the account management page on the CNN platform.
Asked Feb 4, 2026 2:02 PM
How do I cancel my subscription?
To cancel your subscription, please follow the cancellation process outlined on the subscription management page. You can typically find this option in your account settings. If you need more specific instructions, there is a link to the most up-to-date contact information right here on this page you're viewing.
Asked Jul 29, 2025 6:29 PM
My cnn live doesn’t work. It says it is connecting but never connects. This just started happening a few days ago. I’ve done everything logged out, deleted app and added back.
We're sorry to hear you're experiencing issues with the CNN Live stream. You've done the right initial steps by logging out, deleting and re-installing the app. It's also good to check your internet connection, as streaming content requires a stable connection. Sometimes, issues might also arise due to high traffic on the network or server issues from CNN's end. Try also to check your device software. If it needs an update, that could potentially solve the problem. You might also consider trying another device to check if the problem persists. Unfortunately, without more specific information, it's hard to identify the exact cause of the problem.
Asked Apr 1, 2024 7:09 PM
How do I complain about Anderson cooper
If you have concerns or complaints about Anderson Cooper or any programming on CNN, you can voice these directly through CNN's feedback form. While specific responses aren't guaranteed, all feedback is reviewed and taken into account in their decision-making processes. Please remember always offer constructive criticism. Direct personal attacks or inappropriate messages won't be considered or contribute in a positive way. Your feedback is valuable to CNN as they strive to create informative, engaging, and balanced programming.
If you have feedback regarding CNN’s coverage, there are several avenues you may consider to express your thoughts. CNN frequently
You might also consider participating in discussions on social media platforms where CNN is active, as they often monitor those channels for audience sentiment. Furthermore, engaging in community forums or discussion boards can allow you to share your feedback with other viewers, which may resonate with similar sentiments. Ultimately, your insights can contribute to a broader conversation about the news coverage and its impact....
CNN does not provide a specific, universal cancellation policy for subscriptions, as different platforms and services may vary. For
It is also worth noting that some services may require a user to cancel a subscription before the next billing cycle to avoid future charges. To obtain the most accurate and up-to-date information regarding cancellation policies, users are encouraged to consult the specific section for their subscription service on the current web page, where relevant details should be readily available. Additionally, reviewing the frequently asked questions section may provide further insights into the cancellation process....
CNN does not provide a dedicated offline viewing option for its content. However, viewers can access CNN's programming live through
Some streaming platforms may allow users to download specific news segments or programs for offline viewing, but this feature is dependent on the policies of those platforms rather than CNN itself. Users interested in offline access might consider checking that functionality within the streaming service they subscribe to.
Additionally, viewers can take advantage of the CNN mobile app, which may provide some access to content that can be viewed on the go, though offline functionality remains limited and is typically reliant on internet access to view the latest updates. For specific inquiries about content availability, it may be helpful to explore the options available on the current web page for more clarification....
CNN's mobile app offers a diverse range of content designed to keep users informed and engaged. Primarily, the app features breaking
The app also includes multimedia content such as video segments, which feature news reports, interviews, and live coverage of significant events. Users can watch live television broadcasts of CNN programming, ensuring that they can access news in real time even while on the go.
Another intriguing aspect of the app is its customizable notifications feature. Users can tailor alerts to specific topics of interest, ensuring that they receive updates that resonate with their preferences. CNN also offers engaging opinion pieces and analyses that delve deeper into critical issues, providing users with a broader understanding of current affairs.
For those who enjoy a more interactive experience, the app includes features such as quizzes and polls related to news topics. Overall, CNN's mobile app serves as a comprehensive resource for individuals seeking a well-rounded news experience wherever they are. For specific details, it may be useful to explore the app’s sections directly....
Engaging with CNN's coverage on social media is quite straightforward and can be a great way to participate in discussions about current
To begin, you can follow CNN's official accounts on these platforms. By doing so, you will receive real-time updates and have the opportunity to see what topics are trending. You can also interact with posts by liking, sharing, or commenting, which can facilitate dialogue with both CNN and fellow viewers.
Additionally, CNN often hosts live discussions, Q and A sessions, and polls on social media that invite public participation. This can be a valuable way to express your opinions and engage directly with CNN's coverage.
For specific hashtags related to particular stories or events, you might want to check CNN's posts. These hashtags can help you join broader conversations and see what others are saying about the news coverage. If you are interested in contacting CNN directly through social media, you might find links or further details on their current web page....
CNN's policy on user-generated content is designed to ensure the ethical and responsible use of materials submitted by audiences. CNN
Firstly, CNN emphasizes the importance of accuracy and verification. It is crucial for CNN to confirm the legitimacy of any user-generated content before it is used in reporting or broadcasting. This ensures that information is factual and trustworthy, maintaining the high journalistic standards that the organization upholds. Additionally, CNN may seek permission from users to use their content, and proper credits are often given to the original creators when their submissions are featured.
CNN also prioritizes the rights and privacy of individuals, meaning any content that involves personal data or sensitive subjects must be handled with extreme care. The platform discourages the submission of material that could infringe upon the rights of others.
For anyone looking to submit content or get more detailed information about the policy, it is advisable to refer to the specific guidelines provided on the current CNN website. This will provide the most accurate insights into how they handle user-generated submissions and the expectations for contributors....
Customizing your CNN news feed can enhance your experience and ensure you receive updates that are most relevant to your interests.
Additionally, CNN's mobile app and website often provide settings where users can manage their notifications and select what types of news alerts they wish to receive. For those who prefer to follow particular writers or shows, there may be options to subscribe to specific content types. Furthermore, users can also customize their experience by utilizing features like saving articles or bookmarking sections that align with their interests.
To explore these options in detail and gain access to customization features, it is advisable to check the settings on your current CNN web page or within the mobile application. This approach will help you stay informed and engaged with the news that matters most to you....
We look to the CNN issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.