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CIGNA Customer FAQ

Top Answers & How-to Guides

What is CIGNA's Phone Number?

The question we are asked most often is about how to talk to CIGNA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of insurance plans does CIGNA offer?

CIGNA offers a wide range of insurance plans to meet diverse healthcare needs. These plans include medical, dental, vision, pharmacy,...
Ask any question you have about CIGNA customer service, get an answer now.

Recent CIGNA Customer Questions

I lost my hsa card how do I get a new one?

If you've lost your HSA card from CIGNA, you should report it immediately to ensure your account's security. You can do this by logging in to your online account. In the section related to your HSA, there is an option to report a lost or stolen card. Once you have reported the lost card, you can request a new one through the online portal as well. As a security measure, your old card will be deactivated. The new card should arrive in the mail within 7-10 business days. Please continue to check your account activity to ensure there have been no unauthorized transactions.
Asked May 21, 2024 9:24 PM

Can't creat a account due to I don't know my member id

If you are unable to create an account because you don't know your member ID, you can find your member ID on your CIGNA insurance card. If you do not have your card, you can call the Customer Service number listed on CIGNA's contact page for assistance in getting your Member ID. It may require some verification of your personal details for security reasons. If you're a new member and haven't received your ID card yet, it usually arrives within several weeks after you enroll. Sometimes, your employer may also be able to provide your CIGNA Member ID if you're part of a workplace plan.
Asked Apr 9, 2024 7:33 PM

Help me with my CIGNA customer service issue

Insurance Plans

What types of insurance plans does CIGNA offer?

CIGNA offers a wide range of insurance plans to meet diverse healthcare needs. These plans include medical, dental, vision, pharmacy,...
We look to the CIGNA issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
CIGNA issues reported to GetHuman
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