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CIBC Bank Customer FAQ

Top Answers & How-to Guides

What is CIBC Bank's Phone Number?

The question we are asked most often is about how to talk to CIBC Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account?

To open a new account with CIBC Bank, you can visit a branch in person or start the process online. If you choose to go to a branch,...

What types of accounts does CIBC Bank offer?

CIBC Bank offers a wide range of accounts to suit different needs. These include everyday banking accounts, such as the CIBC Smart...
Ask any question you have about CIBC Bank customer service, get an answer now.

Recent CIBC Bank Customer Questions

do you offer notary public services

Yes, CIBC Bank does offer notary public services. These services are available at most of their branches. However, it's highly suggested that you call ahead to your preferred branch to ensure that there's a notary public available when you plan to visit. It's also advisable to ask if there's any cost associated with the notary services, as this can vary. Please note that while the bank's employees can serve as a notary public, they are not licensed to provide any legal advice.
Asked Jun 13, 2024 4:02 PM

What is the minimum balance that should be present in CIBC Chequing Account

The minimum balance required in a CIBC chequing account depends on the specific type of account. For example, the CIBC Smart Account requires that you maintain a minimum daily balance of $3,000, and make at least one recurring direct deposit or two pre-authorized payments each month to avoid paying transaction fees. Please keep in mind that this information may change and it is best to directly check with CIBC for the most updated information on their account minimums.
Asked Mar 8, 2024 7:27 PM

When will i receive my referral rewards

After successful enrolment, CIBC Bank usually processes referral rewards within approximately 8 weeks. However, this timeline may vary and depends upon the completion and approval of your referrals. Once processed, the rewards are directly added into the relevant account. It's important to make sure you meet all the eligibility requirements for the referral program to receive the rewards.
Asked Feb 29, 2024 10:54 PM

Help me with my CIBC Bank customer service issue

Account Opening

How do I open a new account?

To open a new account with CIBC Bank, you can visit a branch in person or start the process online. If you choose to go to a branch,...

Online Banking

How can I access my online banking?

To access your online banking with CIBC Bank, you can log in through the official website or mobile app using your unique username...

Credit Cards

How do I apply for a credit card?

To apply for a credit card with CIBC Bank, you can visit their website and complete an online application form. Alternatively, you...

Account Types

What types of accounts does CIBC Bank offer?

CIBC Bank offers a wide range of accounts to suit different needs. These include everyday banking accounts, such as the CIBC Smart...

Fees

What are the fees associated with using CIBC Bank?

At CIBC Bank, we believe in transparency and strive to provide a clear understanding of our fee structure. Depending on the specific...

Security Measures

What security measures does CIBC Bank have in place to protect my personal information?

CIBC Bank prioritizes the protection of your personal information by implementing various security measures. We employ industry-leading...

Branch Hours

What are the hours of operation for CIBC Bank branches?

The hours of operation for CIBC Bank branches vary depending on the location. Most branches are open from Monday to Friday, with hours...

Mortgages

Can I apply for a mortgage through CIBC Bank?

Yes, you can certainly apply for a mortgage through CIBC Bank. We provide easy and convenient options for mortgage applications. You...
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