How Do I Cancel My Flight on British Airways?

If you notice a mistake with your booking after you have already paid for it, British Airways allows you to cancel the flight and claim a full refund with no penalties. You can do this easily with these helpful tips.

Jeff Whelpley is the editor / author responsible for this content.
Nov 14, 2019

British Airways is the largest airline company in the UK. It operates in 183 destinations around the world. The customer service team is always willing to help you book or cancel your flight reservation.

If you notice a mistake with your booking after you have already paid for it, British Airways allows you to cancel the flight and claim a full refund with no penalties. You can do this up to 24 hours after your original booking. If you are eligible for a refund, you may contact members of the customer support team to request for it.

If you wish to cancel your flight more than 24 hours after booking, you can do it online through the option 'Manage my Booking.' You may get a refund depending on the type of ticket you purchased. The refund amounts vary.

It is currently impossible for British Airways to cancel one or two tickets and leave the rest of the booking intact. If you need that kind of help, you may need to contact the customer support team for assistance. If you booked your ticket through a travel agent, you must contact them to cancel it.

Visit the British Airways Website

If you wish to cancel your flight on British Airways, you may find relevant information on the official website. Canceling your reservation online is the best option if you hop to save some time and effort. Enter the British Airways portal and keep your ticket information at hand. You may need to pay a cancellation fee.

Review the Cancellation Policy

Before you start to cancel your reservation, it is wise to go through the cancelation policy. If your flight is to be delayed for five hours or more, you can cancel it and get a refund. If you are delayed for three hours or more at a destination where you have to connect to a different destination with another company, you may also be eligible for a refund.

If your flight is canceled, you should be rebooked to a different flight. If the other flight does not suit your needs, you can change or cancel it for a full refund.

The 'My Booking' Section

This section displays the information you need to cancel your booking. It is one of the best ways to cancel your booking after 24 hours.

Fill Out the British Airways Ticket Information

You must enter your ticket information before British Airways cancels your reservation. A form will be displayed when you click on the option 'Manage your Booking.' One section is for the online check-in. Enter your booking reference and last name.

The other section allows you to find and cancel your booking. You need your booking number and the last name on your booking to complete the process.

Contact the Customer Support Team

If you are unable to cancel your booking online, you may need to speak with a customer care representative. Most customers do not get to this point since canceling a British Airways reservation is very easy.

If, however, you need to speak with a representative, be polite and try to get a refund if you are eligible for one. The customer service agents are polite and always willing to help. You will be connected with a representative in an average of an hour.

There are other ways to contact British Airways if you need their help. Twitter is one of the best options. You will get help at an average of 13 hours. The customer care representatives may choose to continue the conversation on a different platform. You may also get help through their help desk.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Cancel My Flight on British Airways?

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