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Black People Meet Customer FAQ

Top Answers & How-to Guides

How do I Contact Black People Meet Customer Service?

The question we are asked most often is about how to talk to Black People Meet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a mobile app available for Black People Meet?

Yes, there is a mobile app available for Black People Meet. Our app can be downloaded for free on both iOS and Android devices. With...
Ask any question you have about Black People Meet customer service, get an answer now.

Recent Black People Meet Customer Questions

I changed my phone number and now I can't get to my account

If you've changed your phone number and can't access your account, try using any recovery options available on the login page. You might also be able to recover your account through your email address if it's linked. Follow the prompts for account recovery to regain access.
Asked Dec 30, 2024 12:58 AM

I signed up yesterday and I don't remember the email address I used. When I put my information in it tells me its wrong. I have added pictures to this account. Plus I need to select a payment option.

If you’re having trouble remembering the email address you used to sign up, try checking any email accounts you have for a confirmation message from Black People Meet. If you're still unable to access your account, there is a link to the most up-to-date contact information right here on this page that can help you with recovery options.
Asked Aug 14, 2024 3:58 PM

How do I speak to a customer service representative

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 19, 2024 6:37 AM

How do i send someone a message i like but i have not paid for a subsciption yet? Can i get a trial period until i am able to subscribe?

Unfortunately, as a free member of Black People Meet, sending direct messages is one of the features that's only available to paid subscribers. This is to ensure the quality and security of interactions on the site. Free members can still flirt, like, and favorite other members, which can communicate interest. Regarding a trial period, Black People Meet occasionally offers promotional deals and discounts, but the availability of these offers varies. Keep an eye on your email and the website for such announcements. We're confident you'll find value in a subscription should you decide to upgrade.
Asked Jun 6, 2024 4:49 PM

I need help removing an account. I joined longer have access to the email address on the account.

If you need to remove your account but don't have access to the associated email address, we recommend reaching out to Black People Meet's customer service directly. They have the tools and access needed to assist with account changes, including deletion. You may be asked to provide some personal information for verification purposes, but once your identity is confirmed, they will help you remove your account. You can find the link to contact customer service on the page you are currently viewing. They will be glad to assist you with your needs.
Asked May 24, 2024 5:08 AM

Help me with my Black People Meet customer service issue

Subscription Options

What are the subscription options available on Black People Meet?

Black People Meet offers two subscription options for its users. The first option is the Basic Membership, which is free of charge...

Search Criteria

Can I search for other members based on specific criteria?

Yes, you can search for other members on Black People Meet based on specific criteria. Our platform offers a robust search feature...

Safety Tips

Are there any safety tips for using the platform?

Yes, Black People Meet prioritizes user safety and provides helpful tips for using the platform securely. Firstly, we recommend being...

Premium Features

What features are included in a premium subscription?

A premium subscription to Black People Meet offers a range of exciting features to enhance your online dating experience. With a premium...

Blocking Members

Can I block or report a member if I find them suspicious?

Yes, you have the ability to block or report any member on Black People Meet if you find them suspicious. We take the safety and security...

Profile Creation

Are there any guidelines for creating an attractive profile?

Yes, there are guidelines for creating an attractive profile on Black People Meet. Firstly, it is important to include a clear and...

Mobile App

Is there a mobile app available for Black People Meet?

Yes, there is a mobile app available for Black People Meet. Our app can be downloaded for free on both iOS and Android devices. With...
We look to the Black People Meet issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Black People Meet issues reported to GetHuman
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