Black People Meet Customer FAQ

If you’re having trouble remembering the email address you used to sign up, try checking any email accounts you have for a confirmation message from Black People Meet. If you're still unable to access your account, there is a link to the most up-to-date contact information right here on this page that can help you with recovery options.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

Unfortunately, as a free member of Black People Meet, sending direct messages is one of the features that's only available to paid subscribers. This is to ensure the quality and security of interactions on the site. Free members can still flirt, like, and favorite other members, which can communicate interest. Regarding a trial period, Black People Meet occasionally offers promotional deals and discounts, but the availability of these offers varies. Keep an eye on your email and the website for such announcements. We're confident you'll find value in a subscription should you decide to upgrade.

If you need to remove your account but don't have access to the associated email address, we recommend reaching out to Black People Meet's customer service directly. They have the tools and access needed to assist with account changes, including deletion. You may be asked to provide some personal information for verification purposes, but once your identity is confirmed, they will help you remove your account. You can find the link to contact customer service on the page you are currently viewing. They will be glad to assist you with your needs.

To cancel your subscription on Black People Meet, log in to your account and go to the settings menu. From there, navigate to "My Account" where you'll find the option to manage your subscription. You can then follow the instructions to cancel your subscription. Please remember that cancelation will stop future billing, but you won't be refunded for any time left on your current billing cycle. It's also important to note that you may still receive access to your account until your current subscription period ends.