Black People Meet Customer Service Issues

Dear Concerned Party, Two days ago, I attempted to access my Black People Meet account and was surprised to find that I could not log in. I was dismayed to discover that my account had been either fraudulently tampered with or possibly hacked. I am a paying member of this site and believe that not being informed of any issues is unacceptable. I have always maintained respect and have not engaged in any improper behavior. I request the restoration of my account or a clear explanation for its closure, along with a full refund. I am willing to provide any necessary information to address this situation promptly. Thank you, MT 14 Fillmore Street, New Haven

Subject: Account Access Issue I am writing to address an unsettling experience I had recently when attempting to log into my account. It appears that my access has been blocked due to suspected fraudulent activity or a potential hack. I am taken aback by this situation as I have always upheld the terms of service and utilized the site respectfully. I kindly request that my account access be reinstated promptly, or I would appreciate a detailed explanation regarding its closure and a full refund of any fees paid. I am available to provide any additional information needed to resolve this matter swiftly. Thank you for your attention to this urgent matter. Best regards, M.T. 146Fillmore St. New Haven

Hello, my name is Vivian Jones. I am having an issue with the site. I paid $59.94 and was chatting with different guys. However, when I tried to access the site on Wednesday and Thursday, it said my account was canceled. I couldn't see any messages and changing my password didn't help. Even logging out and back in didn't solve the problem. I checked my account where I made the payment of $59.94, and the money was deducted, but I still can't access the site. Can someone please assist me? You can reach me at [redacted] or [redacted]. Thank you.

I am having issues accessing blackpeoplemeet.com to verify my account. I am unable to progress past the verification screen that requires my phone number to receive a code. Despite multiple attempts, I have not received any code. This problem arose after signing up for a paid subscription. I would appreciate speaking to a representative for assistance in resolving this matter and regaining access to my account.

I urge everyone to avoid using Black People Meet, OurTime.com, BlackChristianPeopleMeet.com, or BlackSeniorMeet.com and sharing your credit card details. They have ongoing billing issues, unresponsive customer service, and technical glitches on their dating platforms. Despite sending numerous emails, you may receive delayed and repetitive responses promising to address the matter within 48 hours. These sites were once reputable for dating, but now their systems seem faulty with potential fake profiles and automatic flirts being sent without your consent. Since joining in early February [redacted], I've encountered constant system errors and lack of support. Despite requesting refunds for the last three months, they claim they can't locate my account even after providing all required details. Their excuse of not finding my account to avoid issuing a refund is unacceptable. I've taken the step to file a complaint with the Better Business Bureau.

I have encountered issues when attempting to delete my account within a 30-minute timeframe. Despite trying to cancel and avoiding retrieving money, it seems to keep reactivating. Financially, I am unable to continue and have tried to express this through various attempts to exit. I strongly urge not to withdraw any funds from my account due to my financial constraints and repeated attempts to cancel. If any unauthorized charges occur, this would be deemed as fraudulent. I kindly request immediate attention within a 24-hour window. You can contact me at [redacted]. I go by the name Cornelius and have been a member.

I am unable to access my Yahoo account because I have changed carriers and no longer have the phone number associated with it. Consequently, I cannot view or manage my BlackPeopleMeet account. I kindly request for your assistance in transferring all the contents from my current account, [redacted], to my primary Yahoo account, [redacted] I understand that I may need further help with resetting the password after the transfer is complete, but I should be able to access my account once it is switched to [redacted] Thank you for your help in resolving this issue.

I'm experiencing technical issues trying to input my information and make a payment to upgrade my subscription. I've been unsuccessful in resetting my password, and my attempts to reach out have not been answered. The emails I receive direct me to pay through PayPal, but I don't have a PayPal account. I need to update my payment method, reset my password, and resolve the technical difficulties preventing my login. I prefer phone assistance over email communication. Please provide me with a contact number for customer service so I can address these issues directly. Thank you. - Seasoned1, User Jacqueline J. Contact me at [redacted].

I am experiencing difficulty renewing my subscription using a Vanilla Visa Gift Card, which has been my payment method for years. Despite successful renewals in the past, I am encountering issues this time. Customer service for the card suggested reaching out to the merchant, but I am unable to find a way to contact them for assistance. I am on the verge of canceling my account due to the frustration I am facing with this renewal process.

I am unable to view the photos of men interested in me even though I have Elite status. The faces are grayed out, and my card was charged three days ago. I cannot access the site. Please issue a credit for each day I cannot use the service. I paid for Elite Status, and I should have full access to all content on BLK. I do not have an email address. Please contact me via text at [redacted] or [redacted]. I need this issue fixed promptly. It is currently 9:56 am, and I would appreciate it if you address this before noon. Thank you.

I recently renewed my subscription with Black People Meet, but despite sending over ten emails regarding my account access issue, I have not received any assistance. I renewed my subscription many days ago, but I am still unable to log in. The screen prompts me for account verification through my phone number, but when I try, it states that my number is not recognized, advising me to contact customer support. I suspect my account has been hacked, given the unusual behavior. Despite reaching out to organizations for support, I have not received a helpful response. As a paying customer, I am disappointed and upset by their lack of care and support. I am currently seeking assistance to address this issue and hold Black People Meet accountable for their handling of the situation.

I recently renewed my subscription but have been unable to access my account. When attempting to log in, the system requires phone number verification, but it does not recognize my phone number. This leads me to believe my account may have been compromised without my knowledge. Despite reaching out for assistance, I have not received helpful support. Although I did receive a receipt confirming the subscription renewal, I am frustrated by the lack of access and assistance from customer support. I regret renewing my account and will continue to seek resolution until this issue is addressed properly. I expect better service after making a payment for my subscription.

I enrolled my widowed cousin in BPM, but she provided the wrong email address, causing some confusion. Despite my efforts to correct it through multiple emails, the issue remains unresolved. The response I received included unnecessary questions, and when I answered all of them as requested, I was informed that someone else would handle it. I am disappointed with the service as I am a paying customer. If this matter is not addressed promptly, I will have no choice but to cancel both my account and my cousin's. I feel frustrated and passed around in seeking a solution.

Hello, I have repeatedly been prompted by Black People Meet to reset my password, but even after trying multiple passwords, none of them seem to work. Furthermore, they are not verifying my phone number, the only one I have ever had. I am requesting immediate deletion of my profile and removal of my credit card details to ensure my subscription does not renew. Thank you, Jill S.

I haven't used your service in three months. I've unsubscribed from the program multiple times, yet money continues to be debited from my account. I no longer receive emails from the website. Please, stop deducting money from my account. I'm requesting a refund of $[redacted].91. If I don't receive the refund, I will report this as fraud to my bank. Your lack of a customer service phone number makes it difficult to contact anyone.