How do I cancel an auto payment with Bank of America?

Auto pay is a scheduled transfer from one account (usually a bank account) to a vendor account. With Bank of America, auto pay can save you time and help you avoid late fees. Setting up auto pay is easy: Simply log in to your online banking, add a payee, enter the payment amount, choose a date and select Auto Pay to set up recurring payments.

One of the benefits of auto pay is that you can easily turn it off or cancel it. If you're looking to cancel auto payments with Bank of America, follow this guide for step-by-step instructions.

1. Log in to Online Banking

2. Go to the Bill Pay Tab

Click on Manage Accounts on the Bill Pay tab and look for the automatic payment you want to cancel.

3. Click Stop Auto Pay

Tap on Stop AutoPay and confirm the cancellation.

4. Send a Letter to Bank of America

You can also cancel auto payments by sending a letter to Bank of America. Be sure to include:

Account type and number
A clear request to cancel auto pay
The effective date of cancellation
Your signature

For reference, you can find a sample letter on the Bank of America website that outlines the necessary details for canceling auto payments.

5. Visit a Bank of America Financial Center

To cancel auto pay in person, visit a nearby Bank of America financial center. Use the bank's locator tool to find a center near you by entering your zip code, address or a landmark. You can also get directions and check hours; some centers are open 24/7. Scheduling an appointment beforehand is recommended. This tool helps you find nearby ATMs, including drive-through, cardless and walk-up options.

6. Contact the Bank Directly

You can also cancel recurring transfers or a future scheduled transfer by calling Bank of America directly. Call the 1-800 number for residential accounts and the 1-866 number for small business accounts. Keep your account information handy, as you'll need it for verification purposes. Bank of America also has an international number if you're located outside of the United States.

Keep in mind that canceling auto pay means you need to manually pay your bills with Bank of America. This can be a more time-consuming option for you, and you risk late payments. However, if you wish to have more control of your finances, then canceling auto pay may be a good option. Just follow the steps above to successfully cancel automatic payments with Bank of America.

Do you use social media? You can also connect with Bank of America via Facebook, Instagram and X. The bank has representatives available from Monday through Friday, 8 a.m. to 9 p.m. ET; Saturdays, 9 a.m. to 6 p.m. ET; and Sundays, 8 a.m. to 5 p.m. ET.

Feel free to also use the FAQs on the website, as it's packed with helpful info about managing your account. Still have questions about how to cancel your auto pay? Get in touch with Customer Support today.

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