Can I return a product if I simply changed my mind?

Asked a year ago
Yes, AliExpress allows returns if you change your mind or are not satisfied with your purchase. The platform understands that preferences can vary, and offers a Buyer Protection policy to ensure customer satisfaction. To be eligible for return, the product must be in its original condition, unopened, and unused. Buyers have 15 days from the date of delivery to initiate a return request. It is advisable to contact the seller first and try to resolve any issues before initiating a return. The return process is simple; buyers can submit a return request, package the product securely, and ship it back to the seller. Once the seller approves the return, a refund will be issued to the original payment method used for the purchase. However, it is important to carefully review the seller's return policy as some products may have specific return conditions.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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