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Agoda Customer FAQ

Top Answers & How-to Guides

What is Agoda's Phone Number?

The question we are asked most often is about how to talk to Agoda customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I make a correction to my Agoda booking?

Customers who booked hotel accommodations on Agoda have the option to change bookings through the website or booking confirmation email....
Ask any question you have about Agoda customer service, get an answer now.

Recent Agoda Customer Questions

لقد وضعت بريد الالكتروني غلط عند الحجز

يمكنك تعديل عنوان البريد الإلكتروني الخاص بك عن طريق تسجيل الدخول إلى حسابك على Agoda ثم الانتقال إلى إعدادات الحساب. إذا كنت بحاجة إلى المساعدة، يمكنك استخدام الرابط الموجود في هذه الصفحة للوصول إلى معلومات الاتصال المحدثة.
Asked Apr 10, 2025 7:26 PM

Come si procede per il rimborso

Per procedere con un rimborso su Agoda, è necessario seguire le istruzioni specifiche indicate nella conferma della prenotazione o nella sezione dedicata ai rimborsi sul sito. Le politiche di rimborso possono variare a seconda del tipo di prenotazione, quindi assicurati di controllare i termini e le condizioni applicabili. In generale, dovrai inviare una richiesta di rimborso attraverso il sito o l'app e fornire le informazioni richieste.
Asked Mar 31, 2025 1:06 PM

I need to amend my reservation in Bangkok but cannot find my confirmation! I have the pin no!

You can amend your reservation by using the PIN number you provided during the booking. Simply visit the Agoda website or app, and enter your booking details under the “Manage Booking” section. If you encounter any difficulties, there is a link to the most up-to-date contact information right here on this page that can assist you further.
Asked Mar 17, 2025 1:22 PM

Buongiorno agoda, vorrei aggiungere dei giorni alla mia prenotazione, come posso fare?

Puoi aggiungere giorni alla tua prenotazione modificando la tua prenotazione esistente. Accedi al tuo account Agoda, vai alla sezione delle prenotazioni, seleziona quella che desideri modificare e segui le istruzioni per apportare le modifiche. Tieni presente che la disponibilità e le tariffe potrebbero variare.
Asked Mar 4, 2025 1:24 PM

i booked the flight and payment done but without receive any confirmation from agoda

If you have completed your flight booking and payment but have not received a confirmation, please check your email's spam or junk folder. Sometimes confirmation emails can be filtered there. Additionally, the confirmation may take a little time to arrive. You can also check your Agoda account for booking details. If confirmation still isn't found, there is a link to the most up-to-date contact information right here on this page.
Asked Feb 19, 2025 1:52 AM

Help me with my Agoda customer service issue

Payment and Booking Assistance

How Do I Contact Agoda About a Problem with a Payment?

For payment problems on Agoda, contacting customer support is the solution. Visit the official website, find the "Contact Us" section,...

How Do I Cancel My Agoda Booking?

Canceling your booking with travel agencies can be a daunting task. That's why we develop simple guides like the one above to help...

What Do I Do If I Did Not Receive My Booking Confirmation from Agoda?

Agoda is an online travel booking service that you can book hotels, flights, vacation rentals, and airport transfers through. When...

How Do I Find My Agoda Booking ID?

To find your Agoda booking ID, first, go to the Agoda website. Login to your account and you will find yourself back on the home page....

How do I get Agoda to refund my booking?

Agoda customers can cancel bookings on the app or website with listed fees in the cancellation policy. Free cancellations do not incur...

How Do I Complain About My Stay to Agoda?

If you had an unpleasant stay at a hotel that you booked on Agoda, you have the right to make a complaint. These helpful tips will...

How do I make a correction to my Agoda booking?

Customers who booked hotel accommodations on Agoda have the option to change bookings through the website or booking confirmation email....

Hotel Registration

How Do I Register My Hotel on Agoda?

Agoda has created a simple two step registration process, which will take just three minutes to complete. You can sign up at Agoda's...
We look to the Agoda issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Agoda issues reported to GetHuman
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