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Aer Lingus Customer FAQ

Top Answers & How-to Guides

What is Aer Lingus's Phone Number?

The question we are asked most often is about how to talk to Aer Lingus customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I bring my own food on board with Aer Lingus?

Yes, you are generally allowed to bring your own food on board with Aer Lingus. The airline permits passengers to bring their own snacks...
Ask any question you have about Aer Lingus customer service, get an answer now.

Recent Aer Lingus Customer Questions

At what point can a passenger book assistance for getting to departure gate etc

Passengers can book assistance for getting to the departure gate when they make their flight reservation. It’s recommended to request assistance at least 48 hours before your flight. This ensures that your needs are met and that the appropriate arrangements are in place for a smooth travel experience.
Asked Aug 15, 2024 8:57 AM

Is dinner served on flight E10100 - Newark to Dublin

Yes, Aer Lingus usually offers a meal service for long-haul flights like the one from Newark to Dublin. However, the type and frequency of service may vary. In general, on transatlantic flights, Aer Lingus provides a hot dinner meal, followed by a light breakfast before arrival. It's always a good idea to check directly with the airline close to your flight date for the most accurate and updated information regarding meals.
Asked May 22, 2024 9:51 PM

Is dinner server on flights from Newark to Dublin

Yes, dinner is typically served on Aer Lingus transatlantic flights, including from Newark to Dublin. The in-flight meal service includes a choice of dinner options. The dinner usually consists of an appetizer, main course, and dessert. However, please note that meal services may be subject to changes depending on flight circumstances and Aer Lingus recommends checking the specific details for your flight.
Asked May 22, 2024 9:49 PM

woher bekomme ich eine Rechnung mit ausgewiesener Mehrwertsteuer ?

Leider bietet Aer Lingus keine Rechnungen mit ausgewiesener Mehrwertsteuer an, da internationale und inländische Flüge von der Mehrwertsteuer befreit sind. In den meisten Fällen sollte Ihre Buchungsbestätigung als Zahlungsnachweis ausreichend sein. Bei spezifischen Anfragen zu diesem Thema wird empfohlen, sich direkt an Aer Lingus zu wenden. Ein Link zur aktuellen Kontaktinformation finden Sie auf dieser Seite.
Asked May 22, 2024 12:32 PM

need to update name on air ticket

To update the name on your Aer Lingus ticket, it is advisable to contact Aer Lingus customer service as soon as you notice the error. A name change fee might be applicable. Please note that significant changes such as changing to a completely different name may not be allowed due to security reasons. Corrections to misspellings or minor name changes can usually be made but it depends upon the policy of the airline. It's always important to ensure your name matches what's on your ID and passport when booking your ticket.
Asked Mar 23, 2024 6:12 PM

Help me with my Aer Lingus customer service issue

Baggage

What Type of Bag Can I Bring for My Infant on My Aer Lingus Flight?

If you are flying Aer Lingus with an infant, knowing what you can and cannot bring on the flight can take the stress out of your trip....

What Are the Non Refundable Prepaid Baggage Charges on Aer Lingus?

If you have booked a flight on Aer Lingus, you should learn about Aer Lingus' baggage fees. These fees change depending on the weight...

What Are the Baggage Fees on Aer Lingus?

Aer Lingus is a flight operator that provides transatlantic and European flights. If you have a lot of baggage, its best to let the...

What Do I Do If I'm Missing My Baggage from My Aer Lingus Flight?

If your baggage is lost or missing from an Aer Lingus flight, you may report it and get the help you need with these helpful tips.

Can I bring my musical instrument on board with Aer Lingus?

Yes, musical instruments can be brought on board with Aer Lingus. However, their acceptance depends on their size and weight. Smaller...

What is the Aer Lingus baggage policy for sporting equipment?

Aer Lingus allows passengers to transport various sporting equipment, with some limitations and fees. For golfers, one set of clubs,...

Flight Changes

How Do I Change My Flight on Aer Lingus?

As is typical of plans, they do change unexpectedly which may lead to you changing your Aer Lingus flight. Lucky for customers of the...

Flight Cancellation

How Do I Cancel My Flight with Aer Lingus?

In case you decide to cancel a flight with Aer Lingus, make sure you adhere to the policies they have outlined concerning cancellations...

Pets on Board

Can I bring my pet on board with Aer Lingus?

Yes, Aer Lingus allows pets to travel on their flights under certain conditions. Small dogs and cats can be transported in the cabin,...

Carry-on Allowance

What is the carry-on baggage allowance on Aer Lingus flights?

The carry-on baggage allowance on Aer Lingus flights varies depending on the class of travel. For Economy class passengers, including...

Checked Baggage Cost

How much does it cost to check a bag on Aer Lingus flights?

The cost of checking a bag on Aer Lingus flights varies depending on a few factors. For flights within Europe and the UK, the cost...

Check-in Options

What are the options for checking in with Aer Lingus?

Aer Lingus offers multiple convenient options for checking in. Firstly, passengers can opt for online check-in, accessible from 30...

Seat Reservation

Can I pre-book my seat on Aer Lingus flights?

Yes, Aer Lingus allows passengers to pre-book their seats on flights. As a part of their booking process, customers are given the option...

Unaccompanied Minors

What is the Aer Lingus policy for unaccompanied minors?

Aer Lingus has a comprehensive policy for unaccompanied minors to ensure their safety and a hassle-free journey. Children aged 5-11...

Travel Documents

What documents do I need to travel with Aer Lingus?

To travel with Aer Lingus, you will need certain documents to ensure a smooth journey. For domestic flights within Ireland, a valid...

Pregnant Passengers

What is the Aer Lingus policy for pregnant passengers?

Aer Lingus welcomes pregnant passengers aboard its flights, prioritizing their safety and comfort. Pregnant women are eligible to travel...

Food on Board

Can I bring my own food on board with Aer Lingus?

Yes, you are generally allowed to bring your own food on board with Aer Lingus. The airline permits passengers to bring their own snacks...
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