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Ademco Customer FAQ

Top Answers & How-to Guides

What is Ademco's Phone Number?

The question we are asked most often is about how to talk to Ademco customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a mobile app available for Ademco security systems?

Yes, Ademco offers a mobile app for their security systems called "Ademco Total Connect." This mobile app allows users to remotely...
Ask any question you have about Ademco customer service, get an answer now.

Recent Ademco Customer Questions

How to connect the land line to the alarm system

Connecting a landline to the Ademco alarm system is usually a straightforward process. First, you need to locate the unit's main panel, which is typically in a closet or basement. The phone line to the security system should be run first, and then out to the rest of the house. Plug one end of the phone cord into the main control panel's "line in" slot and the other end into the phone jack. Always ensure the connections are secure. To check the connection, you can make a test call. Please note, steps may vary depending on the specific model.
Asked Apr 22, 2024 4:48 PM

Help me with my Ademco customer service issue

Overview

What is Ademco?

Ademco is a reputable and renowned security systems manufacturer specializing in innovative security solutions. With over four decades...

Products

What products does Ademco offer?

Ademco offers a wide range of products in the field of security and automation. Their product line includes various types of control...

Purchase Locations

Where can I purchase Ademco products?

Ademco products can be purchased from a variety of authorized distributors and retailers. These include security system installers,...

Integration

Can I integrate Ademco security systems with other smart home devices?

Yes, Ademco security systems are compatible with various smart home devices, allowing for seamless integration and enhanced automation....

Warranty

What is the warranty period for Ademco products?

The warranty period for Ademco products varies depending on the specific product. Generally, Ademco offers a limited warranty for a...

Monitoring Services

Does Ademco offer professional monitoring services?

Yes, Ademco offers professional monitoring services for their security systems. With a focus on providing comprehensive protection...

Fees

Are there any monthly fees associated with using Ademco security systems?

No, there are no monthly fees associated with using Ademco security systems. Ademco is committed to providing affordable and hassle-free...

Remote Access

Can I remotely access and control my Ademco security system?

Yes, you can remotely access and control your Ademco security system. Ademco offers advanced technological features that allow users...

Mobile App

Is there a mobile app available for Ademco security systems?

Yes, Ademco offers a mobile app for their security systems called "Ademco Total Connect." This mobile app allows users to remotely...
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