How Do I Track My AT&T Order?
If your AT&T order is late, you can easily track it to get an idea of what is going on with it. You can do so online by logging onto your AT&T account. If you don't have an AT&T account, you can still track your order online with the AT&T Order Management Hub. You can also track your order by email.
If you just ordered a device from AT&T, you might be eager to know when it's going to arrive. If it's late, you probably want to find out what the status of the order is. Fortunately, it's pretty easy to track the order. Just keep on reading to learn more.
Tracking Your AT&T Order Online
You can track your AT&T order on your desktop or laptop by following these instructions:
- Go to AT&T's website.
- Log into your account.
- Go to Account Overview.
- Find the order module near the top of the page.
The status of your order will appear automatically in your Account Overview in the order module.
Tracking Your AT&T Order by Email
AT&T usually sends out status update emails as your order is processed and shipped. You could learn the status just by checking the inbox of the email account you linked to your AT&T account.
Tracking Your AT&T Order With the AT&T Order Management Hub
If you don't have an AT&T account, you can still track your order with the online Order Management Hub. Just follow these instructions:
- Go to the AT&T Order Management Hub.
- Enter your order number into the upper text field.
- Enter your shipping or billing ZIP code, or the ZIP code of the store you ordered from, in the lower text field.
- Click on the Find Your Order button.
How Long an AT&T Delivery Takes
Most AT&T orders should take no more than five business days to reach you. However, if the item you ordered is on back-order, it may take longer.
Contacting AT&T
If you have any questions about your order, you can get answers from an AT&T customer service representative. You can reach one by phone, email, or the help forum.
Further questions?
Solutions to similar problems
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