AOL Customer FAQ

It sounds like you are experiencing a rate limiting issue with your AOL Mail account. This typically occurs when there are too many requests sent within a certain time frame. To resolve this, we recommend waiting a little while and then trying to access your account again. If the issue persists, there may be additional restrictions on your account that need addressing. For the most up-to-date contact information, please refer to the link on this page.

If you can't remember your password and no longer have access to your old phone number, you will need to use an alternate verification method provided by AOL. This might include answering security questions, using a backup email, or other options. Follow the instructions on AOL's account recovery page to regain access.

If you can't remember your AOL password and your only verification is an old phone number, you will need to update your recovery information. Visit the AOL account recovery page, follow the prompts to choose a different recovery option, such as email, or update the phone number if possible. If those options aren't available, you may need to go through identity verification steps to regain access to your account.

To recover your AOL account without using your old phone number, you can use your recovery email address or answer your account security questions. If neither of these options work, you might need to verify your identity by providing additional details linked to your account. Make sure to follow the instructions provided during the recovery process carefully.

Unfortunately, if AOL has set up two-step verification for your account, you'll not be able to log in without the verification code. This additional layer of security is designed to ensure your account stays safe from unauthorized access. Once you enter your password, AOL sends a verification code to your registered phone number or email. You need to enter this code to access your account. If you're having trouble receiving your verification code, it may be worth checking your spam folder or ensuring that your contact details are up to date.