X Customer Service Issues

I created my Twitter account in [redacted] when I was 12 years old, even before my birthday. After being on the platform for four years, I decided to set my birthdate to October 10th, [redacted], my actual birthday which I hadn't input when I first signed up. However, after this change, my account got locked. Despite waiting for an update and reaching out to Twitter Support without a response, I am eager to have my account restored. I believe it's necessary for Twitter to rectify this issue as it was caused by their mistake, not mine. Restarting anew doesn't seem fair, considering my history on the platform. Username: @TheIceShifter Email: [redacted] Phone: [redacted] Account Holder: Austin Alotta

I created my account back in [redacted] when I was 12, even before my actual birthday. Four years later, now being 16 and having been on Twitter for 4 years, I finally decided to add my real birthdate, October 10th, [redacted]. Soon after setting this, my account was locked, and despite waiting for an update, I haven't received any response from Twitter Support. I would like my account restored as I feel I shouldn't have to fix this issue myself since it was Twitter's mistake. I've maintained a good standing for four years without any suspensions by following the guidelines. The username is @TheIceShifter, with the associated email [redacted] and phone number [redacted]. The account holder's name is Austin Alotta. I am of age to use Twitter, turning 17 next month, and simply wanted to update my birthdate. I believe I shouldn't be restricted from my account due to a system error, especially considering my upcoming birthday.

I'm a member of the Crypto community using the #xrptipbot service. On 9/7, I encountered an issue where the tips I sent out weren't being received, even though the tweets were posted successfully. The individual managing the tip service suggested that I might be shadowbanned, but since my tweets were visible and shared, I find this confusing. I'm reaching out to clarify whether there might have been a temporary ban imposed, if I made an error unknowingly, or if there's a technical problem with the tipbot. I want to participate in Pay It Forward Friday and ensure everything is in order to avoid any potential bans or tip delivery issues. Any insights you can provide would be greatly appreciated. Thank you for your support.

I have reached out to the support team as directed in regards to the automated system for suspension appeals concerning my account @jagar709. I am not seeking to have my account unsuspended, given that it was suspended 6 years ago. Instead, I am requesting for my account to be permanently deleted and removed from the website. I kindly ask for the complete removal of all information associated with my account. I am no longer comfortable with having any details about my identity or personality stored on the site for future use. I am disappointed by the lack of direct assistance I have received on this matter, as simply hiding the suspended account does not align with my request for deletion.

I initiated a Pay It Forward XRP tip activity in the XRP community on 9/7. However, I encountered issues where the tips were not consistently sending and receiving. After speaking with the creator, I was informed that I might have been suspended due to Twitter's messaging restrictions. This occurs when there is excessive tweeting with mentions, triggering Twitter to shadowban users. Consequently, the TipBot cannot detect the tweets. I received some tips, but the situation remains unresolved as I cannot send or receive tips. I seek guidance on how to resolve this matter and prevent it from happening in the future. Contact: [redacted] Twitter Handle: @jrambassadorxrp - Jill Roach

Hello Twitter community, I am Bruno O'Donnell, and I recently discovered another individual with the same name engaging in inappropriate activities on Twitter under the handle Bruno O'Donnell74. This is concerning as my name is not common. The content involving explicit acts is easily accessible and can be viewed by children searching for my name on Google. Is this acceptable behavior on Twitter? Should I report this account, and does Twitter take these issues seriously? I am worried about the impact this could have on my reputation, especially with young family members searching for me online. Is it normal to encounter such explicit content when searching for a name? As a business owner, I am concerned about the potential effects on my business. Should I seek legal advice regarding this matter? Thank you for any guidance. Warm regards, Bruno O'Donnell from New Jersey

For the past week and a half, I've been unable to access my Twitter account due to an automatic lock. I find it frustrating that I haven't received any communication from the support team. Each time I visit the Twitter website, I'm asked to verify that I am human by solving puzzles, which adds to my annoyance. I'm confused as to why my account has been locked. When I try to follow the help procedures provided by Twitter, I'm directed to email for further assistance. I've followed the steps as instructed but continue to face the same issue. Please assist me in resolving this matter so I can regain access to my account. Thank you.

I am writing in response to the temporary suspension of Kris Paronto for calling out Obama regarding his Benghazi comments. I am sick and tired of Twitter, Facebook, YouTube, etc., stifling free speech. What they are really stifling is the truth. They can't handle it when the truth is revealed about the criminals and liars from the Obama regime. By covering for them, you are all complicit in their crimes and I want it to stop. I don't want any false excuses like it violates this or that, which is nonsense, and everyone knows it. Just stop. There is no such thing as hate speech, only free speech, meaning anyone can say or write anything they want. Enough is enough!

My daughter's Twitter account is currently locked as Twitter requested age verification. Despite providing her birth certificate as proof of age promptly, Twitter has not resolved the issue for several weeks. This situation is critical as she is a high school basketball player actively being recruited by colleges through Twitter. Her account, @abbyliber, must be unlocked immediately to maintain communication with college recruiters. Additionally, she needs guidance on creating a new account if necessary by ensuring her phone number and email are released from the system. A prompt response via email outlining the next steps is essential as she has a college showcase approaching in a few days.

My daughter's Twitter account, @abbyliber, was locked due to age verification. Despite submitting her birth certificate weeks ago, the account remains locked. This is causing issues as she is being recruited by colleges through the platform. We urgently need the account unlocked. Please contact us at [redacted] or [redacted] for any queries. The deadline for resolving this is Sept. 10. If the account cannot be unlocked, she will create a new one using the same phone number, [redacted], and @abbyliber. We would appreciate a personalized response rather than an automated one. Thank you for addressing this promptly.

I have been facing repeated suspensions on Twitter, each one lasting longer. Despite being informed of "automated activity" on my account that supposedly violates rules, I have always been a positive contributor and have not breached any terms of service. To prevent further suspensions, I have changed my password multiple times and attempted to follow instructions for account restoration. However, I am not receiving the SMS messages required for identity verification, even though I can successfully complete captcha challenges to prove I am not a bot. This situation is extremely frustrating as I am uncertain about how to (a) regain access to my account and (b) maintain it without facing subsequent suspensions. It seems like I have been flagged, and this experience is disheartening. Any assistance in resolving this matter would be greatly appreciated.

Hello Twitter Support, I am Manuela Bárcenas, the Marketing Associate at Fellow App. Our company's website is www.fellowapp.com. We are eager to utilize Twitter for promoting our content and running ads. However, we are concerned about the inactive account @fellowapp possibly being mistaken for us in the future. Some users have already tagged @fellowapp, mistakenly assuming it was our account, which is a significant worry for our brand. The @fellowapp account was established in [redacted] but has been dormant since then, without any followers or following activity. We think this situation is detrimental to our brand image and wish to address the issue of it using our domain (www.fellowapp.com). We have been attempting to contact you to explore the possibility of acquiring this handle so we can begin advertising and sharing our content on Twitter effectively. Kindly advise us on the necessary steps to secure the @fellowapp handle, which displays signs of disuse over the past five years. We are committed to doing whatever is required to obtain this handle and would greatly appreciate your assistance in this matter. Please let me know how we can proceed, and I am willing to offer any further details needed. Thank you for your help. Best regards, Manuela B. Marketing Associate at Fellow App

I have encountered a common issue many face on Twitter. I apologize for the inconvenience caused by the accounts experiencing the same problem as mine. My Twitter account, @RaphaelGameryt, was created in [redacted] when I was ten, unaware of the age requirement being thirteen to sign up. At the age of fifteen, I attempted to update my account information, discreet about sharing my birthdate publicly but willing to correct it for accuracy. However, after confirming my true birthdate, my account got unexpectedly locked. I submitted my ID to prove I am over thirteen but received no response. Thus, I reached out via email through this platform to suggest deleting tweets from when I was younger and regaining access to my account from age thirteen onwards. I value resolving this matter promptly to reinstate my Twitter account, @RaphaelGameryt, linked to my primary email address. I appreciate your attention and assistance in resolving this issue efficiently. Thank you.

Hello, I recently added my birth date to my account. However, when I created the account back in [redacted], I was under 13 years old. My father managed the account on my behalf and completed the Agreement for Reinstatement of Account Created on Behalf of a Minor, submitting it along with the required ID card containing all the necessary information. Despite this, we received an email stating that the materials submitted were incomplete or illegible. I am unable to use the link provided to submit a report as it requires login credentials to an account that is currently locked. Whenever I try to log in, I am instructed to resend the assignment and ID, only to have it rejected.

My account was deactivated because I mistakenly changed my birth year on my profile. I inadvertently set it to when I was 12, even though you have to be 13 to have an account. At that age, my mom monitored my account, so it was always supervised. While updating my information, I made an error but did not intend to deceive. Following the instructions to rectify this gives the wrong impression. Now at 19, I just want to regain access to my Twitter, as I have been locked out for weeks.

I haven't used Twitter in almost four years. I had an account called Jennybmusic which I would like to have deleted, as I believe it may have been hacked. I changed my handle name to @sing4hosana, but it seems either another account was created or my old account was compromised. I want both @jennybmusic and @sing4hosana deleted, as I do not have access to the associated email mewmewgeek@gmail anymore. I rarely use Twitter and would like to avoid any future issues related to these accounts. Thank you.

I registered my birth date on Twitter five years later than my friends as a playful prank (with parental consent). I am nearly 18 now, so my account complies with the age guidelines. Since I no longer live with my parents, I find it challenging to obtain their assistance to fill out a handwritten appeal and provide their IDs for the account recovery process. Despite never breaching any rules on Twitter, I am facing the inconvenience of potentially having to involve my parents in this issue. I am willing to verify my age independently and would appreciate your assistance in rectifying this without the need for parental involvement. My username is @hannahspaeth.

Hello, My account @9panya got suspended recently due to a joke I shared with my close friend @solesupine. We exchanged a harmless joke where I mentioned I would "murder her", reflecting our unique friendship dynamic. This was not a serious threat but rather playful banter. Despite this, the Twitter algorithms flagged it as violent content. I have noticed similar language used by many other accounts without any repercussions. My account mainly focuses on art, fostering connections with creators, and making friends. I have never promoted violence or negativity. It seems unfair when I observe accounts spreading hate speech and harassment without consequences. I respectfully request a review of my suspension since it was based on an innocent interaction between friends. I believe my account should not be penalized for this single incident. Appreciate your attention to this matter.

I recently updated my birth date on my account, only to get locked out. I opened this account at 11 years old in grade 7, and now at almost 21, I'm completing my college bachelor's degree. Despite submitting a form to Twitter to regain access and receiving notifications of progress, I've been locked out for over 2 weeks without any resolution. As a long-time active member for nearly a decade, this situation is frustrating. The process for handling birth date changes seems flawed and needs improvement. I had to go out of my way to find a means to contact Twitter Support due to their limited options. If my account isn't unlocked promptly as indicated, I will be leaving this platform. The lack of professionalism from Twitter Support is disappointing, and I'm sure I'm not the only one contemplating leaving.

Hello, I attempted to submit this question through the designated form, but unfortunately, the 'contact us' page appears to be experiencing technical difficulties. Whenever I select a specific issue, it redirects me back to the main page. As a result, I'm posting my query here. While tidying up my Twitter account, which was initially set up by my mother for my birthday when Twitter was launched, I noticed that the birthdate listed was incorrect. Upon correcting it, my account became locked. I've had this account for almost a decade and never anticipated such consequences from a simple edit. Could you please guide me on the necessary steps to unlock my account? It's crucial for my business endeavors. I would appreciate your prompt assistance. Best regards, Jordy H.