X Customer Service Issues

URGENT MESSAGE: My account (Pat1_Rajesh) has been suspended due to the actions of my ex-wife (@SoulSimplified). I would like to bring to your attention the true events. I originally opened the account @RajeshPat1 in Oct'14, and my ex-wife used it. When our relationship began deteriorating in early [redacted], she created another account in my name, @Rajesh_Pat1, to harm my reputation. Therefore, I kindly request the immediate permanent deletion of the accounts @RajeshPat1 and @Rajesh_Pat1. After our separation in April'[redacted], I created my own account @Pat1_Rajesh with control over my phone number [redacted] and email [redacted] I assure you that the tweets from my account were not abusive or threatening. I have been unjustly targeted by my ex-wife and her boyfriend @Rakeshrj, whose account was restricted by Twitter for his abusive behavior. Kindly consider unsuspending my account, as I adhere to the platform's policies. Thank you. Warm regards - Capt. Rajesh Kumar

A few months back, I updated my date of birth, making me currently 16 years old. However, this change inadvertently indicated that I opened the account when I was under 13 years old. Consequently, my account got locked instantly. I followed the procedure by submitting a form along with some identification proving my current age of 16. Although they confirmed they would unlock the account, it has been several weeks with no progress. I am eager to know when they will unlock my account, or if there is any way to expedite this process.

Many of my apps appeared greyed out on my phone, indicating they were moved to the SD card. I uninstalled one of the apps, but it logged me out, and I can't log back in as none of my usual passwords are working. I've attempted to recover my account but cannot receive the verification code from Twitter. My account lacks a recovery email or phone number due to past hacking incidents. It's also locked, asking for an email I didn't set up for recovery, leaving me unable to add one while locked out. I've referenced the email I use at the end. My email reflects my first name while my Twitter handle uses my middle name. Can you assist with this issue?

My Twitter account is currently locked due to an age restriction issue. I created the account when I was nearly 13, but I am now 20 years old and believe I am accountable for my actions. I find it unnecessary to provide my parent's information to regain access. I've attempted to reach out to Twitter employees via email, but couldn't find any contact information. Additionally, I've tried contacting their support account on Twitter but have only encountered automated responses. I am truly disappointed by the difficulty I am facing in resolving this issue in this day and age in [redacted]!

If you are frustrated with Twitter's actions against free speech, consider reaching out to Attorney Noah Peters in Washington, DC. He is associated with Randazza Law Group and is handling a case involving First Amendment violations against Twitter. You can file a complaint with the Department of Justice online citing civil rights violations. Express your discontent on financial websites under "TWTR" and other platforms. Many users have reported similar issues with being locked out of their accounts without explanation. Contact Attorney Noah Peters for more information on potential legal actions. Consider filing a complaint with the Department of Justice to address Twitter's alleged violations of political speech. Share your experiences online to raise awareness of these concerns.

I accidentally changed the birth year on my Twitter account, resulting in being locked out. My account dates back to my freshman year at age 14, and I recently realized the birth year discrepancy. After submitting a form with my details and driver's license to verify my identity, I received no response. I am 17 now and simply wish to regain access to my account, EJ_peaceout. It seems my profile may have been deleted as even my friends cannot find it on Twitter. I'm unsure how to proceed.

I encountered issues with my account on the app. Upon following accounts, some were automatically unfollowed when I returned. The suggested pages were irrelevant to my interests and in Arabic. Despite the following count showing as 0, I was notified that I reached my limit when trying to follow others. Attempts to contact customer support on Twitter were unsuccessful as I couldn't send direct messages, almost as if blocked. My newsfeed displayed nothing and recommended accounts, but I couldn't follow them. In frustration, I deactivated my account but faced difficulties creating a new one with a different email, receiving an error message for the password. As a result, I uninstalled the app and had a disappointing experience. Email: [redacted] Username: Rehman95

Hello, I'm John Patrick Rasmussen, owner of the Twitter profile Broke-Bird. I'm a cover artist and singer from Denmark. Typically, I share music videos and covers on my profile. However, yesterday I accidentally streamed a "live video" of a football match between Slovakia and Denmark's Class A-Teams from the Danish channel "Kanal5" while working at my mom's diner. During the stream, which lasted around 25 minutes, I had about 25 viewers at once. Suddenly, everyone dropped out, and despite trying to save the video, it didn't upload. The issue now is that all of my tweets with video content are showing as "NO LONGER AVAILABLE." I've reached out to @TwitterSupport multiple times, but only receive automated responses. I have also submitted an appeal without any helpful feedback. I value my Twitter account and want to resolve this situation without risking being blocked permanently. Any assistance would be greatly appreciated. Thanks, John Patrick Rasmussen

Hello, I am experiencing issues accessing my account without any explanation. This has occurred five times within two hours. Two accounts were untouched, and the other two had minimal activity. The current account in question had only four tweets about the Quran and Hadiths. I am concerned that sharing religious content is leading to suspensions due to suspicion of my beliefs, which appears discriminatory. Despite not violating any terms, I keep facing these restrictions, which I find unfair. I have updated my contact information, but this continuous ordeal is unjust. The platform tolerates hate speech and threats, yet penalizes a Muslim user like myself without cause. I urge for clarification on why this is recurring. My intention is to share truthful messages without any harmful content on my account. I request a resolution to regain access to my account, handle it swiftly since this situation has become repetitive. I have documented this issue for reference. Thank you.

My account has been locked since May 31st due to my age. I recall changing my birth year to [redacted] in my profile, which led Twitter to lock me out because I originally created the account when I was younger than 13. I reported this issue months ago but have yet to receive a response. My Twitter handle is Spiritet93. I am eagerly awaiting Twitter's reply as they mentioned they would provide further updates and restore my account, although it's been over a month since I last heard from them.

In late May or early June, my Twitter account was suspended for supposedly not meeting the age requirements. Despite being 18 years old, Twitter insisted I didn't qualify. After sending them my driver's license twice to verify my age, they explained that their algorithm wrongly flagged accounts created by individuals under 13, even if they were now over 13. They mentioned they were working on a fix and would contact me. Several weeks later, I received an email asking me to complete an online form for a quicker resolution. I did so, anticipating a prompt reinstatement. Unfortunately, it has been a month and a half since then and I have not received any updates. Every attempt to log in informs me that my account no longer exists. Trying to seek help on Twitter's support page redirects me to a notice acknowledging the issue. The lack of communication from Twitter is frustrating, as I have no means to contact them for an explanation or timeline for resolving the problem. I refuse to create a new account until the status of my old account is clarified.

It has been over four months since my Twitter account, *ys*oluc, got locked. I am unsure why it happened and how it got locked, which is quite frustrating. I attempted to contact Twitter Support using my alternate account, but the chatbot couldn't unlock my locked account as it is not searchable. Whenever I access the locked account, I only see a message stating that it was locked for changing my birth year post my birthday, allegedly when I was "underage." None of the methods provided have assisted in unlocking my account, so I am reaching out to the support hotline in hopes of resolving this matter.

My Twitter account was initially created by my sister when she was 19 back in [redacted]. She handed over access to me in [redacted], when I was 14. I tried to update my birth year to reflect my own but got locked out instead. It's been nearly a week since this happened. I've sent numerous requests to Twitter support without any response. I'm anxious about the possibility of never regaining access. The account holds many of my old photos from a previous phone that I no longer have. I'm hopeful for a resolution and willing to provide any necessary documentation, such as my birth certificate or driver's license, to regain access. I'm determined to recover my account and the memories it holds.

I have an issue with my suspended Twitter account linked to the email address provided, [redacted] I am attempting to deactivate my Twitter account for permanent removal, but I cannot find the link. I refuse to provide Twitter with my mobile phone number due to trust concerns. Given the controversies involving Twitter in Congressional hearings, I consider my information on Twitter to be a significant risk. I request the removal of any mentions of my name, email address, and other social media accounts from my currently suspended Twitter account. If this matter is not addressed, I am prepared to take legal action. I strongly recommend that Twitter involve their legal department in resolving this issue.

Three weeks ago, I had [redacted] followers on Twitter. Despite gaining about two to three new followers daily, I noticed today that my follower count has decreased to [redacted]. I am missing over [redacted] followers and would like them to be reinstated. Yesterday, I posted a tweet about Colin Kaepernick which received significant engagement. The tweet registered [redacted] impressions, 30 likes, 17 replies, and 11 retweets. Unfortunately, the tweet's visible statistics only reflect 1 like, 1 retweet, and 1 comment. This discrepancy has been ongoing since my followers started decreasing. Upon checking my analytics, I saw that the tweet had [redacted] impressions, but the daily total only showed [redacted] impressions. I am confused about these inconsistencies and would appreciate assistance in resolving these issues on my account. I understand I might not have a large following, being a conservative blogger, but I value accurate information on my account. Can whoever is responsible please correct these discrepancies? Thank you for your help. Leanne

I modified my birth year from [redacted] to [redacted] on Twitter, which caused my account to be disabled as I wasn't 13 at the time of creating it. My parents were aware of my account and supervised my tweets. I requested a form for them to sign to reactivate my account, but they face difficulty downloading files on their work laptops. I've never received any warnings from Twitter, and my content is suitable for individuals aged 14 and older. I'm attempting to find a way to download the form to have it sent to my parents for signature, but I can't access their email. I really miss being on Twitter as I feel disconnected from news, current events, memes, and it's leaving me feeling incomplete.

As the Youth Outreach Director for NOVA Pride, I oversee the NOVA Pride Prom account. Our policy allows students to manage it under adult supervision. Unfortunately, a former student hijacked the account out of spite towards me. She used it to stalk my personal profiles since I had previously blocked her. Harassment complaints were filed to address the implicit threats she made. Regrettably, reports submitted via @novaprideprom were directed to her, not our organization. Attempts to contact @novaprideprom may provoke further escalation from her, potentially requiring law enforcement involvement. For more information, please visit www.novapride.org/prideprom to understand our organization's mission. Thank you.

Hello! Twitter Account: Kagi @Gift_Modey I made a Twitter account in April [redacted] when I was under the age of 13. Unaware of the age restrictions, I imitated my older sister. Although inactive initially, I started using Twitter after turning 13. On September 6th, I updated my Date of Birth for the first time, and Twitter locked my account for not meeting the minimum age requirement during registration. I regret creating an account underage and have no intention of violating Media Policies. I apologize for the mistake and assure that I will educate my younger siblings about these rules. I kindly request the unlocking of my account and pledge to adhere to Twitter's regulations diligently to contribute positively to the platform. Thank you.

Hi, my Twitter username is Ricky. I noticed that my date of birth was wrong on my account, so I attempted to correct it to 04/29/[redacted]. After saving the changes, my account got locked stating I was underage, even though I'm actually 16 years old. I filled out a form, received a response mentioning that I was 13 when I created the account, and was assured a follow-up, which I'm still waiting for after months. I'm okay with any decision regarding my account, even if you need to delete old tweets. I've repeatedly sent pictures of my driver's license to verify my age, but I keep facing the same issue. I don't want to create a new account and refollow everyone. Could you please assist me in resolving this matter? Thank you, Ricky.

I created my account back in [redacted] at the age of 12, before my actual birthday. Four years later, now 16 years old, I decided to update my birthdate to October 10th, [redacted], but after doing so, my account got locked. Despite reaching out to Twitter Support, I haven't received any assistance yet. I would appreciate it if my account could be restored as I have been a responsible user for four years without any suspensions. My username is @TheIceShifter, and the email on the account is [redacted] You can contact me at [redacted]. The account holder's name is Austin Alotta. I believe Twitter's system made an error, and I shouldn't have to start all over again, especially since I am now turning 17 next month and am old enough to use the platform. I was only trying to update my birthdate.