WhatsApp Customer Service Issues

Archive 62

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #62. It includes a selection of 20 issue(s) reported December 12, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello WhatsApp team, My name is Mohammad Shahid, and my WhatsApp number is [redacted]4. Dear Sir, I agree with and respect all the policies of WhatsApp, but I believe there was a mistake. I have not engaged in any inappropriate activities on WhatsApp. I have only been sharing important and useful messages related to education and personal matters. Unfortunately, some individuals have wrongly flagged or reported my account, leading to its suspension. I kindly request that you unban my account. This number is my official WhatsApp contact, and I would appreciate it if you could lift the ban. Thank you.
Reported by GetHuman8017161 on lunedì 12 dicembre 2022 07:38
I suspect my account has been compromised. A caller referenced a group I belong to and claimed there were scammers in it. Following the call, I was prompted to share a code for access to a new group. Subsequently, I was asked to provide my PIN for two-step verification, which I have forgotten. Additionally, I have not received any email with a confirmation link. I am eager to regain access to my WhatsApp account.
Reported by GetHuman8017629 on lunedì 12 dicembre 2022 13:30
Dear WhatsApp Support Team, I am an MBA student, and my institution requires proof that I was inactive on WhatsApp between 10:00 AM and 1:00 PM IST on 15th October [redacted]. I am wondering if it is possible to provide me with my activity log or login details for that specific time frame. This matter is urgent and significant for me. I would appreciate any assistance you can provide. Thank you, Vatsal Patel
Reported by GetHuman-vtslptl on lunedì 12 dicembre 2022 14:52
Our business Whatsapp number, [redacted], has been banned after adding unknown clients from other locations to our contacts for promotional purposes. This has caused inconvenience as it is our main business account. We urgently need to recover our Whatsapp account to avoid potential issues with customers. We acknowledge the mistake and assure you that we will not repeat it in the future. Thank you for your assistance in restoring our business Whatsapp number promptly.
Reported by GetHuman-cuckoope on martedì 13 dicembre 2022 06:11
Hello WhatsApp team, I am M. Suresh and my WhatsApp number is [redacted]. I respect all of WhatsApp's terms and policies. Unfortunately, my account was banned due to some individuals wrongly flagging or reporting my account even though I only share important and useful educational messages. My WhatsApp account is crucial for my business, but I haven't received the verification code via SMS. I kindly request you to unban my account as it is causing significant issues since my friends, family, and clients cannot reach me. I hope for your understanding and assistance in recovering my number. Thank you.
Reported by GetHuman-mssuresh on martedì 13 dicembre 2022 16:27
Hello, I have my phone with my WhatsApp account, and I need to factory reset my phone. However, the SIM card for my WhatsApp number is not with me; it is with someone else in another country. If I reinstall the WhatsApp account, can I use the verification code received on that other phone for verification on my phone? Will the application accept a verification code from another phone in a different country? My Google Drive, which contains the WhatsApp backup, is on my phone with me in Benin Republic. My phone model is Realme 7 Pro. Thank you.
Reported by GetHuman8022945 on mercoledì 14 dicembre 2022 11:21
Hello Team, I'm reaching out regarding my WhatsApp account, which was banned approximately a week ago (Number +[redacted]32). After speaking with support, I was informed that the ban was a result of mass reporting. I want to emphasize that this number has never been shared publicly for connecting with clients. I suspect that rival businesses and agencies may be involved, prompting me to request a human review of the situation. Thank you, Rajat Singh+91 [redacted]
Reported by GetHuman8023097 on mercoledì 14 dicembre 2022 13:12
Please unban my WhatsApp account. I believe there might have been a misunderstanding as I have always followed the terms of service. I urgently need access to my old chats. I've been struggling to receive the verification code to log back in. Could you kindly assist me with this matter? Thank you.
Reported by GetHuman8024758 on giovedì 15 dicembre 2022 00:08
Hello, I am reaching out regarding my old mobile number, +[redacted]69, which I have been using for WhatsApp for a long time. I want to clarify that I have not violated any WhatsApp policies, except for installing GBWhatsApp at the suggestion of a friend. Despite this, I have not messaged any unknown individuals. I urge you to review my account as nobody has lodged a complaint against me. I have since removed GBWhatsApp upon realizing it was against the terms and conditions. I can promise that I will refrain from using third-party or mod apps moving forward. Being blocked by WhatsApp could have negative consequences on my career, so I kindly request a review of my situation. Thank you for your attention to this matter. Best regards, Manish Kumar Srivastava WhatsApp number: +[redacted]69
Reported by GetHuman8025414 on giovedì 15 dicembre 2022 10:07
Hello Whatsapp Team, My full legal name is Muhammad Shahid and my WhatsApp number is [redacted]. Respected Sir, I agree with and respect all of WhatsApp's teams and policies, but it seems there was a mistake. I have not done anything wrong on WhatsApp. I share important and useful messages related to education and personal matters. Unfortunately, some individuals wrongly flagged or reported my account, leading to my account being banned. I humbly request that you unban my WhatsApp. This is my official WhatsApp number, and I kindly ask for you to lift the ban on my account. Thank you.
Reported by GetHuman8017161 on venerdì 16 dicembre 2022 12:46
My WhatsApp account is not working. Please turn it on. It was blocked or banned for no reason. I did not violate any rules. My WhatsApp account number is +[redacted]15. I have been unable to use my WhatsApp for two weeks now, and this number is crucial for me to stay in touch. Please review my account and lift the ban. I cannot message anyone using my WhatsApp number. My email is [redacted] Please, turn it on. Unban my WhatsApp account, please.
Reported by GetHuman7980318 on sabato 17 dicembre 2022 10:23
I am having trouble accessing past conversations with my attorney, as they were not transferred between my iPhones and android devices. It is now crucial that I retrieve and print these conversations. Please assist as soon as possible. You can reach me at [redacted] or via email at [redacted] Thank you.
Reported by GetHuman8030491 on sabato 17 dicembre 2022 12:03
I urgently need help to regain access to my WhatsApp account. I've been locked out for two weeks, missing out on important communication with my loved ones due to an error. Please, dear WhatsApp support team, assist me at your earliest convenience. My account: + 51 [redacted]22 Phone model: Redmi Note 9 Pro Thank you very much! --Support Information-- Device: Xiaomi Redmi Note 9 Pro Android Version: 11 Carrier: BITEL Free Space: 16.15 GB Phone Type: GSM Network Type: Unknown Connection: LTE Diagnostic Codes: FE-GDE FE-GDC FE-VIDC Screen Reader: Disabled
Reported by GetHuman8031640 on sabato 17 dicembre 2022 21:41
Por favor, necesito que me desbloqueen mi cuenta de WhatsApp. Estoy restringido desde hace dos semanas y no he podido comunicarme con mi familia y amigos debido a un error. Mi número de teléfono es +51 [redacted]22, y tengo un Redmi Note 9 Pro. Agradezco su pronta respuesta, equipo de soporte de WhatsApp. Gracias.
Reported by GetHuman8031640 on sabato 17 dicembre 2022 21:44
My number has been banned, and I have never misused it. It is crucial for my children's online classes and has my official documents. Please provide a full backup and restore my number. Kindly unban it. I believe my account has been banned mistakenly as I have not violated any of WhatsApp's privacy policies or terms of service. I request a prompt response to restore my WhatsApp account. If my account has been banned, I need clarification on the reason for this action. Thank you.
Reported by GetHuman8024225 on domenica 18 dicembre 2022 08:50
Subject: Appeal to Unban My Whatsapp Number Hello Whatsapp Team, I acknowledge any violation of your policies and sincerely apologize for it. I kindly request the unbanning of my WhatsApp number. This number is crucial to me, as it is my personal and authentic contact. I have multiple important contacts, including friends, family, and business groups, connected with me on this platform. Here is my WhatsApp number: [redacted]. I assure you that I will strictly adhere to all terms and policies from now on. Thank you.
Reported by GetHuman8032790 on domenica 18 dicembre 2022 15:41
Subject: Reporting Fraudulent Activity in WhatsApp Dear WhatsApp Customer Service Team, I am writing to bring to your attention a fraudulent scheme taking place within the 'Smith Investment Team' WhatsApp groups. These groups, totaling 10, are being used to deceive members into downloading a fake app associated with a fictitious cryptocurrency controlled by the scammers. The perpetrators, using the account name '🔥🔥Smith🔥🔥,' manipulate the value of this cryptocurrency, entice users with false promises, and have an accomplice named '🎀🎀Samantha🎀🎀' guide victims to invest money. I have gathered evidence to support these claims and urge you to take action by blocking the accounts and groups involved to prevent further scams. Please find below a list of the WhatsApp group links associated with this fraudulent activity. - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] Your prompt attention to this matter is greatly appreciated. Sincerely, [redacted]
Reported by GetHuman8033227 on domenica 18 dicembre 2022 19:32
My WhatsApp account has been banned, and I am unsure why. I have appealed multiple times but have not received a response from the WhatsApp team. My account number is +[redacted]43, and it has been banned for several days. My account was hacked, and there may have been some violation activities done from it. My Facebook account is also banned. Please assist me in resolving this issue and help me regain access to my WhatsApp account.
Reported by GetHuman8037061 on martedì 20 dicembre 2022 07:42
I am hoping to retrieve my old WhatsApp account as I do not have my SIM card for verification. When I changed my number, I mistakenly created a new account, but I need access to my old one to update my contacts with my new number. The old number is +[redacted]06, and the new number is +[redacted]15. I would appreciate any assistance or advice on how to resolve this matter. I am willing to provide additional verification if needed. Thank you.
Reported by GetHuman8037263 on martedì 20 dicembre 2022 10:34
Hello team, My name is Mohammed Saud, a WhatsApp user whose account was deactivated due to continuous messaging about the Europe Work Permit process. I work as a Marketing Manager at Immigration to Nations Overseas Educational Consultancy, where my responsibility is to generate leads and provide information to deserving candidates. I kindly ask for the reactivation of my WhatsApp number and am available to provide any additional information if needed.
Reported by GetHuman8037333 on martedì 20 dicembre 2022 11:22

Help me with my WhatsApp issue

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