WhatsApp Customer Service Issues

Hello, I want to report the number +49 1[redacted] due to several violations. The reasons are as follows: Violation of § [redacted] StGB (property damage): The individual sends crash codes in WhatsApp groups to make my phone unusable by exploiting system flaws. Violation of § [redacted] StGB (distribution of pornographic material): The user shares child pornography videos in groups. Violation of § 86 StGB (distribution of propaganda for unconstitutional organizations): Sending stickers to right-wing radicals impacting some political societies negatively. Violation of § [redacted] StGB (depiction of violence): Sharing disturbing videos and photos of murder. I'm uncomfortable with the number +49 1[redacted] and request immediate action to block this person, as there are many other affected users. Sincerely 💚

I am writing from Nepal. Recently, an individual named Devraj Malhotra from India sent me an audio message on WhatsApp claiming to be from the WhatsApp Call Center in the USA. He stated that my number had won $50,[redacted] in a competition involving Nepal, Bhutan, India, Dubai, and the USA. He mentioned that the money was sent to the State Bank of India and provided me with the contact information for a person named Rajesh Kumar, who is the bank manager, along with a prize file number. He emphasized not to share this information. I believe it's important to address this issue and take action against such fraudulent activities. Stay safe and vigilant against these scams.

My WhatsApp Business account has been banned, and I need assistance in recovering it. I shared a link for friends to vote for me in a rapping competition as I am a musician. Please verify that the link was legitimate. I updated the app and now cannot access my account. There are many important messages I need to reply to, and not being able to access them could cause me significant trouble. I believe I have not violated any rules or policies. My last seen status was a few hours ago. Please help me.

I recently changed my phone, and when I tried to set up WhatsApp on my new device, it didn't back up my chats. I attempted to login and logout multiple times with the code to retrieve my old chats. Unfortunately, this resulted in WhatsApp asking me to wait for 35 hours for a new code. I patiently waited, but even after the 35 hours passed, WhatsApp did not send the code. When I clicked on "resend code," it locked me out for an additional 12 hours. I could use some help with this situation.

Greetings Friends, Respected Sir, I am experiencing an issue where my WhatsApp verification code is not being received on my number. Kindly investigate my WhatsApp account number [redacted] to resolve this problem. I urgently need to send an important message and there are many crucial tasks pending. In this video, I explain how you can address the WhatsApp verification code not received problem when we format or delete WhatsApp, and encounter an error upon logging back in stating that we have guessed too many times. Please verify with your mobile provider that you can receive SMS and phone calls. Kindly wait for a new code to be sent and try again after 1 second. If you encounter this error, watch this video today to learn how to fix it without skipping any part.

Hi Whatsapp support team, I recently encountered a strange issue and I'm seeking clarity on how this could have happened. While saving a new contact, whom I have never interacted with before, I inadvertently turned off disappearing messages for this chat. Surprisingly, the contact received an empty message from my number. This is quite concerning as there was no message intended to be sent. I conducted tests with my friends to check if toggling the disappearing feature would trigger a message to be sent, but no messages were sent to them. It's perplexing how only this particular contact received an empty chat without any content. I would appreciate it if you could shed light on how this occurred as it has caused some distress. I have attached a screenshot of the chat for reference. Your timely assistance in resolving this matter would be highly appreciated. Thank you, Aya M.

Hello, I noticed an issue with my WhatsApp where messages appeared doubled on the icon, leading me to discover two instances of the app on my phone. Upon contacting WhatsApp, I followed their advice to delete one, but it resulted in both being removed. After reinstalling, I found that my chats were all dated July 13, [redacted], causing me to lose important conversations and photos from the summer. Although my WhatsApp is set to back up daily, changing phones and encountering issues with retrieving chats has led to this data loss. I have been in touch with their support, but it seems they are unavailable on Sundays. Can someone please assist me with this matter?

Dear WhatsApp Support Center, I am seeking assistance in blocking, deactivating, and deleting my WhatsApp account linked to the phone number + ‪[redacted]56‬. Despite my efforts for over three days, I am unable to log in as I do not receive the necessary 6-digit verification code. Strangely, one of my contacts received a WhatsApp missed call and message from this same account that I cannot access. I suspect that this number might have been reassigned by the provider, MTN Cameroon. It concerns me how the new user is viewing my contacts, so I request the blocking, deactivating, and deleting of my WhatsApp account. Ideally, I would appreciate any assistance in recovering my data before the deletion to avoid any loss. Additionally, I would like to be notified once the account has been successfully blocked, deactivated, and deleted for privacy and safety reasons. Thank you in advance for your prompt response.

Dear WhatsApp Team, I, Abid Ali, am writing to address the issue regarding my WhatsApp number, [redacted]0, being banned. I assure you that I am fully compliant with all WhatsApp terms and policies, and any mistakes were unintentional. I was sharing important and informative messages, which unfortunately triggered some users to flag or report my account resulting in its ban. I kindly request the WhatsApp team to review this situation and lift the ban on my number. This number is crucial as it is used by my friends, family, and relatives to contact me. Your assistance in resolving this matter is greatly appreciated. Thank you.

Dear WhatsApp Team, I am reaching out regarding my WhatsApp account, associated with the phone number +[redacted]00, under the name Abid Ali. I am writing to express my understanding and commitment to comply with all WhatsApp terms and policies. Unfortunately, my account was mistakenly banned due to some reported messages which I believe were shared with good intentions for information purposes. I kindly request the WhatsApp team to review my situation and consider lifting the ban on my number. This number is crucial to me as it is used by my friends, family, and relatives to contact me via WhatsApp. I appreciate your attention to this matter. Thank you. Sincerely, Abid Ali

My account has been hacked, and the hackers are currently using my WhatsApp. Despite trying to uninstall and reinstall the app multiple times, the issue persists. When entering my phone number and attempting to sign up again, I receive an error stating I am entering the wrong pin. I have tried to reset the pin by email and contacting customer service, but neither solution has worked. I have not received an email with a pin number, and I am still awaiting contact from customer service. My WhatsApp account is being used fraudulently. Can you please provide guidance on how to resolve this issue?

Dear WhatsApp Support Team, I recently discovered that my BlueStacks data was accidentally deleted, and my WhatsApp was linked to the number +[redacted]8 on BlueStacks. Unfortunately, I did not receive a code to this number. Thankfully, I have all my contacts backed up on my Gmail account. While I can update my number with a new one, it's crucial for me to transfer the backup of my previous account to not lose contact with important individuals. This process is time-consuming and vital as it may not be possible to reconnect with everyone. I kindly request your assistance in resolving this issue. My contact information is as follows: - Phone: +[redacted]8 - Email: [redacted] - Two-step verification code: [redacted] I appreciate your prompt attention and help in this matter. Best regards, A.Z. Request #[redacted][redacted]

Dear WhatsApp Team, My full name is Abid Ali and my WhatsApp number is +[redacted]00. I want to express that although I agree to all of WhatsApp's terms and policies, I unintentionally got my account banned. I was sharing important and informative messages, and unfortunately, some individuals flagged or reported my messages leading to the ban. I kindly request the WhatsApp team to review this situation and lift the ban on my number. This number is used by my friends, family, and relatives to contact me, so I sincerely ask for your assistance in resolving this matter. Thank you,

I need help transferring chat from my Android to iPhone. When connecting the devices, I don't see WhatsApp listed for transfer. I read that I should manually select WhatsApp under Add Files, not Files-WhatsApp, but when I do this, it creates Files-WhatsApp for transfer. How can I fix this issue? I am switching from an Honor 10 to an iPhone 12. Thank you for your assistance.

Dear Sir, I am writing to request the reactivation of my WhatsApp account linked to the number +[redacted]39. This account is crucial to me as it is between 7 to 8 years old, and many important files, data, and connections are stored there. Its closure has caused me immense distress, impacting my business and livelihood. I sincerely apologize if there were any inadvertent errors on my part, and I assure you of my compliance with WhatsApp's terms going forward. Your prompt assistance in restoring my account would be greatly appreciated. Thank you.

Dear Whatsapp Support Team, I apologize for resending this message without receiving any instructions following my previous communication. My account, +[redacted]8, has been hacked, rendering me unable to use WhatsApp due to the hacker's actions. This breach has exposed all the data in my account. My WhatsApp account contains valuable data related to my partner, friends, and family, making it essential to me both personally and professionally. I am eager to continue using WhatsApp for the long term. I am hopeful that my account and data can be restored without any negative impact from the hacker's activities. Below is the location where the hack was detected: [redacted] I am grateful for any assistance you can provide. Thank you for your help and support in resolving this issue. I appreciate your efforts in maintaining the security of WhatsApp. Best regards, Chiu

Hello, I'm looking to restore my WhatsApp chat using a backup from April [redacted]. However, my WhatsApp did a backup today that I don't want to restore. I had to reinstall WhatsApp today, and all my data is gone. The backup was stored in iCloud. How can I retrieve my data or restore the WhatsApp backup?

I recently acquired a new iPhone in the US with an American SIM card. After opening WhatsApp on the new device, I fear I inadvertently created a new account while responding to the app prompts. Following that, I switched to my Italian SIM card in the iPhone and accessed WhatsApp once more to try to revert to my original account. Subsequently, I noticed all my previous chats tied to my Italian number showing, but my profile lacks a photo and displays the American number +1 [redacted]. Strangely, I am unable to communicate in group chats and seem to be listed as "no longer a participant." I only received one test message since yesterday. Could you please assist me in regaining access to my old WhatsApp account associated with the number +39 [redacted]? Thank you, Elyse

Hello, I have two mobile phones, and on Sunday, I wanted to connect to WhatsApp as I have been doing for 8 years or more. My previous 3 mobiles were stolen. Due to a hospitalization, a friend bought me the worst mobile, a Niro 4. I couldn't download WhatsApp as Google Play kept stopping. I managed to download WhatsApp Business and installed another number: [redacted] 52 19 07. Since it's a Business account, I thought I could advertise on it. Later in the day, I successfully installed regular WhatsApp and added my usual phone: +33 [redacted] 02 12 70. Everything was working fine, and suddenly I received a message saying I couldn't access WhatsApp because I was spamming. I have never spammed in my life; I only have friends on my WhatsApp. This morning, I got a message to quit advertising on WhatsApp Business. Unfortunately, I can't access my account; the system won't let me. I just requested an SMS, and it says I can't access WhatsApp currently due to a commercial policy violation. On my regular WhatsApp, it says: unable to connect. Please try again later. I don't know what to do! Can you please delete my Business account that is useless to me? I just need to contact my acquaintances. Please help me. Regards,

Hello, I would like to request assistance in reopening my WhatsApp account. It was recently banned for sending spam promotional messages to my contact list, which I acknowledge was a mistake and against the policies. I sincerely apologize for this error and assure you that I will be more cautious in the future. My WhatsApp number is crucial for both personal and work-related communications, and I have been trying to contact WhatsApp support for the past three days to resolve this issue to no avail. Currently, my account status shows: "this account cannot use WhatsApp." I would greatly appreciate any help in restoring my WhatsApp access. Thank you for your cooperation.