The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #132. It includes a selection of 20 issue(s) reported December 11, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear WhatsApp team,
I recently purchased a new number, but it seems that my new number has been blocked after I contacted you via email regarding an appeal. Your WhatsApp message advised to make appeals through WhatsApp, but now I am unable to access the service with my new number. Please assist me in reactivating my new number +[redacted]33 promptly.
Thank you.
Reported by GetHuman8709557 on Monday, December 11, 2023 4:44 AM
Hello WhatsApp community team,
I'm reaching out for assistance as my account has been banned. I've carefully read all the terms and conditions and assure you that I will comply with the rules. I kindly request for my WhatsApp account to be unbanned promptly.
Regards,
PUGAZHENTHI
Dear WhatsApp team,
My WhatsApp account is essential for my official use. Please resolve this issue for me.
WhatsApp number: +[redacted]29.
Name: PUGAZHENTHI
Email: [redacted]
Reported by GetHuman8709756 on Tuesday, December 12, 2023 7:17 AM
I am reaching out to request the unbanning of my WhatsApp account with the number [redacted].
I suspect my account got banned due to excessive messaging in a group chat, and I regret this oversight. I acknowledge WhatsApp's guidelines regarding message limits for group chats and assure you that I will adhere to them moving forward.
I kindly ask for your assistance in lifting the ban on my account so I can reconnect with my loved ones.
Thank you for reviewing my request.
Reported by GetHuman-inwatide on Tuesday, December 12, 2023 11:58 AM
Hello, WhatsApp Community Team. I need help as my account has been banned. I have read all your terms and conditions and promise to abide by the rules. I kindly request that you please unban my WhatsApp account at your earliest convenience.
Dear WhatsApp Team,
I am facing an issue with my WhatsApp account and I need the official WhatsApp support to resolve this matter. My name is Pugazhenthi, and my WhatsApp number is +[redacted]29. You can reach me via email at [redacted] I would appreciate it if you could unban my account. Thank you.
Reported by GetHuman8709756 on Tuesday, December 12, 2023 5:50 PM
I am very grateful for your help. I've encountered a significant issue with my phone number, [redacted]. I have been unable to use WhatsApp with this number for the past week, causing me a lot of problems as a student. Every time I attempt to log in to WhatsApp using this number, it indicates that the account has been blocked. Please assist me in restoring my access to WhatsApp, as I have lost all my study-related data.
Reported by GetHuman-wanizuba on Tuesday, December 12, 2023 6:22 PM
Hello Team WhatsApp,
I am disappointed to inform you that my WhatsApp number has been banned, even though I have not breached your Terms of Service or engaged in any inappropriate activity. I have not participated in any spam or scams, nor have I compromised the safety of any users on WhatsApp. Unfortunately, my account was mistakenly banned.
Please assist me in resolving this issue.
WhatsApp Number: +[redacted]24
Name: Naveed Ahmad
Reported by GetHuman8708454 on Wednesday, December 13, 2023 7:50 AM
Hello,
I believe my account on WhatsApp was wrongly banned. I have not violated any of the app's terms or policies. Please assist me in restoring my account promptly. If my account has been banned, I kindly request the reason for this action. I do not use third-party applications. Thank you for your attention.
- G.E.
Email: [redacted]
WhatsApp Number: +91 [redacted]
Device: Infinix Note 30
Reported by GetHuman8709393 on Wednesday, December 13, 2023 9:18 AM
Hello Whatsapp Community Team,
I need assistance as my account is currently banned. I have thoroughly read all the terms and conditions and assure you of my compliance with the rules. I kindly request that you unban my account at your earliest convenience.
Thank you for your prompt attention.
Best regards,
PUGAZHENTHI
Email: [redacted]
WhatsApp Number: +[redacted]29
Reported by GetHuman8709756 on Wednesday, December 13, 2023 3:33 PM
Dear Team WhatsApp,
I regret to inform you that my WhatsApp number has been banned, even though I have not breached any of your Terms of Service or engaged in any suspicious activity.
I have not participated in any spam or scams, nor have I jeopardized the safety of any WhatsApp users. Despite this, my account has been mistakenly banned.
I kindly request that you review this issue and lift the ban on my account.
My WhatsApp account number is: +[redacted]60
Name: Mustaqim Hurzuk
Reported by GetHuman-sadafhur on Thursday, December 14, 2023 6:00 AM
Hello, my name is Sheragha. I recently purchased a new iPhone 15 Pro Max and attempted to restore my iCloud backup. Unfortunately, I accidentally clicked the "skip" option and now I cannot find my previous messages. I deleted WhatsApp and reinstalled it, but I can only see one day's worth of messages. I checked my iCloud and found a 2 GB WhatsApp backup. How can I delete the one day's messages from my iCloud backup and restore all of my messages? I have explored various options but am unsure of what to do next. Please assist me with this issue. Thank you. My WhatsApp number is +[redacted]6.
Reported by GetHuman-sheragha on Thursday, December 14, 2023 5:06 PM
The app has been blocking me for the second day in a row. Will this happen regularly now? I use this app for work, and they block me claiming I am spamming. The unblocking process takes a long time. I have to wait for a response for a day, then wait for an SMS for another day, and sometimes the SMS doesn't even come. It ends up taking 2-3 days for me to continue working! I need a clear answer of yes or no. I already know I need to submit a request through the app; now I need to know if this will happen regularly??? If yes, then goodbye, I will delete the app. If not, please fix it immediately so I won't be blocked without reason!
Reported by GetHuman-abushaev on Friday, December 15, 2023 12:26 PM
Dear Sir, my personal WhatsApp account has been banned unexpectedly. I have always followed WhatsApp's community guidelines, using my real name, pictures, and phone number. I believe it was reported without valid reason. I stored my personal data in that account and now cannot log in. I kindly request your assistance in recovering my WhatsApp account. Thank you.
Reported by GetHuman8678692 on Saturday, December 16, 2023 6:29 AM
I am disappointed to inform you that my WhatsApp Number has been banned, despite not violating the Terms of Service or engaging in any suspicious activity. I did not participate in spam or scams or compromise the safety of any users. It seems my account was banned in error.
I request assistance in unbanning my account.
WhatsApp Number: +[redacted]03
Device: Android
Reported by GetHuman8710591 on Sunday, December 17, 2023 8:12 AM
Dear WhatsApp Team,
I recently lost my mobile phone with the SIM card. I got a new SIM with the same number. Now, when I try to open my WhatsApp account on my new phone, it shows as banned. The individual who took my phone has misused my WhatsApp number. I am innocent and familiar with all the WhatsApp terms. Please unban my WhatsApp number +91 [redacted].
Thank you,
HADMAN RAM
Reported by GetHuman8710611 on Sunday, December 17, 2023 10:40 AM
Dear Sir/Madam,
I believe my WhatsApp account was mistakenly banned. I have not violated any of WhatsApp's privacy policies or terms of service. I kindly request the restoration of my account. If it was banned, could you please inform me of the reason for this action? I confirm that I do not use any third-party apps. Thank you for your attention to this matter.
Best regards,
Venkatesh
Email: [redacted]
WhatsApp number: +[redacted]50
Reported by GetHuman8710615 on Sunday, December 17, 2023 12:53 PM
Dear WhatsApp Customer Service,
I am reaching out about the blocking of my WhatsApp account, identified under the number +[redacted]15. A week ago, I followed the recommended procedure by submitting a review request via the official application. Unfortunately, I have not yet received any response or resolution to this issue.
Given that my account is essential for my personal and professional communications, I am requesting your assistance in expediting the review process and unlocking my WhatsApp account.
I kindly urge you to please review my request as soon as possible and provide an appropriate solution.
Thank you in advance for your attention and assistance.
Banyamwesi
Reported by GetHuman-banyamwe on Tuesday, December 19, 2023 3:55 AM
Hello Team WhatsApp,
I regret to inform you that my WhatsApp number has been banned, despite not breaching your Terms of Service or engaging in any suspicious behavior.
I have not participated in any spam or scam activities, nor have I jeopardized the safety of any WhatsApp users. I am certain that my account was mistakenly banned.
I kindly request your assistance in unbanning my account.
WhatsApp Number: +[redacted]83
Name: Shaikh Firoz
Reported by GetHuman8710998 on Wednesday, December 20, 2023 2:54 PM
Hello Meta company, I would like to complain about the WhatsApp application and support. They blocked my phone number without any apparent reason or activity violating the terms of service. When I tried to request the unblocking of my account, they did not show me anything. No solution or specific reason was provided, and my request was left unanswered. Please, find out the reasons for this process, I will provide the blocked phone number, and I will lift the block as WhatsApp support did not provide any help in this matter.
Reported by GetHuman-vipmhnd on Thursday, December 21, 2023 10:19 AM
I am concerned that my WhatsApp account has been unexpectedly banned. I have used WhatsApp for many years without any issues.
I was surprised to discover my account was banned when I tried to access it today. I have not been informed of any policy violations by WhatsApp. I am frustrated and upset about this situation.
I respectfully ask for a review of my account to remove the ban promptly. I can affirm that I have always complied with WhatsApp's guidelines and have not done anything to warrant the suspension of my account.
Reported by GetHuman8711111 on Thursday, December 21, 2023 10:28 AM
Dear WhatsApp Team,
I recently purchased a new SIM card with the mobile number +[redacted]91. However, when I tried to create a WhatsApp account using this number, it showed as banned. I just acquired this number today and it is my first mobile number. I kindly request you to unban my account so that I can create my WhatsApp account successfully.
Please resolve this issue promptly as I would like to start using WhatsApp. I appreciate your swift action on this matter to avoid any legal actions. Thank you for your assistance.
Sincerely,
Aman
Reported by GetHuman8711113 on Thursday, December 21, 2023 11:02 AM