WhatsApp Customer Service Issues

Archive 131

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #131. It includes a selection of 20 issue(s) reported December 3, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I have been unable to access my Whatsapp account for the past four days because it has been banned. Despite sending multiple emails to Whatsapp support, I have not received any response or had my issue resolved. My account number is +[redacted]02, and I use an Android device. The email associated with my account is [redacted] My account was banned because I sent messages to everyone asking them to save my new number. I apologize for this error and am very concerned about not being able to communicate with my family and friends. I would greatly appreciate it if you could assist me in recovering my account. Thank you for your help. Sincerely, Rida Munawar
Reported by GetHuman-ridamuna on domingo, 3 de diciembre de 2023 17:30
Subject: Request to Unblock my Banned WhatsApp Account Hello WhatsApp Support, I am reaching out to kindly ask for assistance in reactivating my WhatsApp account that has been blocked. I believe my account was banned due to my use of an external application to manage it, which I did not realize was not allowed as per the terms of service. I have since removed the external app and ensured that I have the official WhatsApp version installed. Thank you for your attention to this matter. Sincerely, Tonny +[redacted]35
Reported by GetHuman-okelloto on lunes, 4 de diciembre de 2023 6:49
Dear Team WhatsApp, I am writing to inform you that my WhatsApp account, number +[redacted]66, has been banned. I want to emphasize that I have not violated any Terms of Service or engaged in any spam or scam activities. I believe my account was mistakenly banned, as I have always prioritized the safety and security of all users. I kindly request that you review this matter and consider unbanning my account at your earliest convenience. Your prompt attention to this issue is greatly appreciated. Thank you for your assistance in resolving this situation. Best regards, Faiza S.
Reported by GetHuman8708401 on martes, 5 de diciembre de 2023 10:27
Pakistan Area Code +92 UC91 👇🏻👇🏻👇🏻👇🏻 [redacted]6 We apologize for any inconvenience caused. Rest assured, any errors will be rectified promptly. Kindly register our number and avail our support services. We guarantee full compliance with the terms and conditions. We will strictly adhere to all rules and regulations of the WhatsApp company. Give us a chance, register our number, and provide support to us to lift the restrictions. Islamic Help Line, Head Office Department
Reported by GetHuman8687073 on martes, 5 de diciembre de 2023 17:08
Pakistan Country Code +92 Area Code UC91 👇🏻👇🏻👇🏻👇🏻 [redacted]6 We apologize for any inconvenience. No further errors will occur. Please register our number and provide support. We will never violate your terms and conditions. We will adhere to all WhatsApp Company rules and regulations. Give us one chance, register our number, and provide support to end the restrictions. Media Department, Medina Channel.
Reported by GetHuman8708580 on miércoles, 6 de diciembre de 2023 5:38
Pakistan Code +92 UC91 Area Code👇🏻👇🏻👇🏻👇🏻 [redacted]6 We apologize for any inconvenience, no more mistakes will occur, please unregister our number and provide support. We assure you we will never violate your terms. We will strictly adhere to all the rules and regulations of the WhatsApp company. Give us a chance and register our number to provide support, the obligation will be lifted. Media department of Madni Channel.
Reported by GetHuman-dawateis on miércoles, 6 de diciembre de 2023 5:50
I encountered a situation where a individual presented a false ID. A female banker informed me that I supposedly contacted her on Instagram, advising her to share the main official link with five friends. I requested for the official link, which she subsequently sent. I am concerned that this activity might lead to a ban of my account ID. I regret my previous actions on Starmaker and am committed to avoiding similar mistakes in the future. Kindly consider lifting the ban on my account ID. 🙏🙏🙏🙏🙏🙏😭
Reported by GetHuman8708589 on miércoles, 6 de diciembre de 2023 6:26
Dear WhatsApp Support Team, I am reaching out to request the urgent removal of the ban on my WhatsApp number, which was mistakenly imposed. WhatsApp is crucial for both personal and professional communication, and the ban has caused significant disruptions to my daily routine. I have thoroughly read through WhatsApp's terms of service and community guidelines and can confirm that I have not violated any rules. I have always used WhatsApp responsibly and have not participated in any activities that would justify a ban. I kindly ask for your prompt assistance in lifting the ban on my WhatsApp number. I value the security of the platform and am dedicated to following all of WhatsApp's policies. To further safeguard my account, I have taken the following steps: - Updated my password to a strong and unique one - Enabled two-factor authentication for added security.
Reported by GetHuman8708612 on miércoles, 6 de diciembre de 2023 8:01
Subject: WhatsApp Ban Appeal Process Dear WhatsApp Support, I appreciate your response regarding my banned WhatsApp account. I am reaching out to request a review of the ban on my account. I understand that seeking a review through email is no longer an option, and I am prepared to follow the necessary steps through the WhatsApp app. To proceed, I will ensure that I am using the official WhatsApp app or WhatsApp Business app downloaded from reliable sources. Once I have verified the app, I will access my account, tap on "Request a Review," provide relevant details supporting my case, and submit the appeal. I anticipate your prompt review, typically completed within 24 hours. Thank you for your attention to this matter. I am eager to regain access to my account promptly. Your assistance is greatly appreciated. Best regards, - Initials Request #[redacted]
Reported by GetHuman8708647 on miércoles, 6 de diciembre de 2023 11:22
Hello Team at WhatsApp, I am quite saddened to inform you that my WhatsApp phone number has been banned, despite me not breaching your Terms of Service or engaging in any suspicious account activities. I have not participated in spamming or any scams through my WhatsApp account, nor have I jeopardized the safety of fellow users. Regrettably, my account has been banned in error. I kindly request your assistance in resolving this matter promptly. Thank you, Pratims
Reported by GetHuman8708681 on miércoles, 6 de diciembre de 2023 14:40
I need assistance as my WhatsApp is not opening. I can only access this account through the official WhatsApp app, and I have not violated any policies. Despite this, my number is unable to run the app. I am willing to provide all necessary information and proofs for a detailed review to have my number unbanned. Please kindly look into this matter and help me restore my WhatsApp access. Thank you, +[redacted]60
Reported by GetHuman-adiladil on miércoles, 6 de diciembre de 2023 14:49
I am seeking assistance to reactivate my WhatsApp number, which has been banned. The number in question is +92 [redacted]. Regrettably, I was deceived by someone who convinced me to use a third-party WhatsApp application. I realize my error and sincerely ask the WhatsApp team to consider reactivating my number. I assure you that I have learned from this experience and will not repeat this mistake. Thank you for your understanding.
Reported by GetHuman8708889 on jueves, 7 de diciembre de 2023 13:23
I recently got banned from using WhatsApp, and I believe it was a mistake. Upon reviewing the terms of service, I discovered that sending identical messages to multiple recipients can lead to a ban. Regrettably, I unknowingly breached this rule by sending the same message to two friends. WhatsApp is crucial for staying connected with both family and colleagues, so I am eager to resolve this issue promptly.
Reported by GetHuman8708973 on jueves, 7 de diciembre de 2023 20:50
Dear WhatsApp Support Team, I am seeking the removal of the ban on my WhatsApp account linked to phone number +[redacted]72. The account restriction occurred on [29/11/[redacted]], and I suspect it was due to a misunderstanding or inadvertent breach of the terms of service. I heavily rely on WhatsApp for both personal and professional communication, and the ban has been highly inconvenient for me. I apologize for any inadvertent infractions and commit to strictly following the terms of service going forward. I respectfully urge you to reconsider and lift the ban on my WhatsApp account. Thank you for your attention and support. Best regards, G. Narayan
Reported by GetHuman8709015 on viernes, 8 de diciembre de 2023 0:32
+92 Pakistan Code UC91 Region Code Please register our number and provide support. We apologize for any inconvenience caused. Rest assured, we will not violate your terms. We will abide by all the rules and regulations of the WhatsApp company. Kindly register our number and provide support. A decision to remove the restriction should be made once we are given a chance.
Reported by GetHuman8709155 on viernes, 8 de diciembre de 2023 17:56
On Sunday, my Whatsapp account got hacked. I've been trying to contact your company by email and phone using a number I found online. I received several emails, so I'm not sure which one I used to open the account. It's asking for a pin I don't remember setting. I mentioned on chat that my debit card is not authorizing the $1 payment multiple times, yet I keep getting transferred. I'm getting frustrated; I just need my account opened today.
Reported by GetHuman-renniepe on viernes, 8 de diciembre de 2023 22:36
Hello WhatsApp, My number +[redacted]0 has been banned from using WhatsApp. I keep receiving an error message stating "you need the official WhatsApp to use this account," despite using the official app. I have attempted to reinstall and update the app, but the error persists. Interestingly, when I download WhatsApp using a different number, everything works fine. I would appreciate assistance in resolving this issue. Thank you.
Reported by GetHuman-dikgangw on sábado, 9 de diciembre de 2023 8:53
To the WhatsApp Team, I am writing to inform you that my WhatsApp number has been unexpectedly banned, despite complying with the Terms of Service and not engaging in any suspicious activity on the platform. I have not participated in any spam or scams, nor have I compromised the safety of other WhatsApp users. It appears that an error has occurred in the banning of my account. I kindly request your assistance in resolving this matter promptly. My WhatsApp account number is: +[redacted]30 Name: Haryanvi B.
Reported by GetHuman8709285 on sábado, 9 de diciembre de 2023 11:41
I unknowingly used GBWhatsapp in the past without realizing it was against the rules. As a result, my WhatsApp account got banned. I have now familiarized myself with the guidelines and pledge to only use the official WhatsApp application in the future. Kindly consider unbanning my WhatsApp account. My WhatsApp number is +[redacted]79.
Reported by GetHuman-ajaygame on sábado, 9 de diciembre de 2023 15:30
Hello, I believe my WhatsApp account was mistakenly banned. I have not violated any privacy policies or terms of service. I kindly request the restoration of my account. If my account has been banned, I would like to know the reason for it. I do not use third-party apps, so I request the release of my WhatsApp account. Thank you. Name: Santhosh Email: [redacted] WhatsApp Number: [redacted] Device: Oppo Reno
Reported by GetHuman8709447 on domingo, 10 de diciembre de 2023 12:13

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