TripAdvisor Customer Service Issues
Archive 19
The following are issues that customers reported to GetHuman about TripAdvisor customer service, archive #19. It includes a selection of 2 issue(s) reported January 19, 2024 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I booked an apartment a week ago. The owner mentioned that I would be contacted by the Tripadvisor team after paying the deposit and rent. I transferred the money, but I still have not heard from anyone. The owner is also not responding to me. Booking reference: 2F470CDA Owner's name: Ammon Vivienne The apartment should be located in the city of Karlsruhe. Please look into this. Thank you.
Reported by GetHuman-nedelcud on vendredi 19 janvier 2024 14:44
Yesterday on February 21, I booked a tour of the Coliseum in Rome for June 7, [redacted]. However, when checking my reservations this morning, I noticed it didn't appear but was still in my cart. I made the booking again, and now two identical bookings are showing up. I have reached out to the operator for assistance but haven't received a response yet. I suspect this issue might be related to the nationwide AT&T outage that occurred overnight. Could you please assist me in canceling one of the duplicated bookings?
Reported by GetHuman8716522 on jeudi 22 février 2024 16:05
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