TikTok Customer Service Issues

I fell victim to a phishing scam unknowingly transferring my account by attaching the scammer's email and losing access to my own account. The scammer is live streaming slot games using it. This happened due to my carelessness; the scammer wanted to buy my account, asked to link their email shown in the screenshot, swiftly changed the password after linking, and disappeared. I had contact with him through the Telegram app, but he blocked me. I am a soldier in the Ukrainian army who writes patriotic songs for the military. I have a good following, and I want to reclaim my account since this scammer is using my name and audience for their own purposes. It is illegal, and I am attaching all the screenshots.

We are an event agency specializing in laser tag, an official sport in Kazakhstan known for its safety using infrared light beams. Unfortunately, our account faces repeated blocks due to confusion with real weapons. We emphasize our content is non-violent, focusing on humor and informative videos featuring champions of Kazakhstan in laser tag. We ask for a thorough review of our account to prevent future misunderstandings. We are open to feedback, even willing to delete our account if necessary, as we value your platform. Let's address the issue of weapon-related blocks and minor threats promptly. Our account is GameZone_UK in Ust-Kamenogorsk. Thank you for your attention to this matter.

Hello, I hope you are well. I would like to introduce our event agency that specializes in laser tag games. Laser tag is an official sport in Kazakhstan and is completely safe, as it uses infrared light beams that are harmless to the eyes. However, our TikTok account often gets flagged due to the misconception of real weapons being used, even though we clarify in the comments that it is laser tag. We aim to showcase our content without any violent or misleading material, focusing on humorous and informative videos featuring our champion laser tag players in training. We kindly request a thorough review of our account to prevent future misunderstandings. If our content is deemed inappropriate, we are willing to delete the account, although we value being part of your platform. We acknowledge that some ideas were inspired by other laser tag clubs, and we have faced two bans per video on average. Thank you for your attention and assistance in addressing the issue of content blocking related to weapons and children's safety.

I am requesting a refund for a product I have not received yet. I bought a couch for $[redacted] from a website offering free shipping and returns. The seller contacted me saying it's either a $[redacted] refundable shipping fee or a $60 cancellation fee. I paid the $[redacted] using Cash App, which I can provide documentation for. However, now I'm being told I need to pay an additional $60 for shipping. This contradicts the initially stated free shipping and returns policy. I have inquired multiple times about this as it seems unusual to ask for an additional shipping fee after the payment process has begun. The policy should be clear upfront and all fees should be collected at once. I need assistance resolving this matter.

Dear TikTok Customer Support, I am reaching out for assistance in recovering my TikTok account, which was recently suspended due to the minimum age requirement. I want to clarify that I am 16 years old, which meets the platform's age criteria. I have been an active TikTok user for some time and have always adhered to the platform's rules and conditions. Therefore, I am surprised by the account suspension based on my age. I would appreciate it if you could review my account and reactivate it promptly. I am willing to provide any proof of my age if necessary, such as a copy of my ID or any other requested documentation. My TikTok account is significant to me as it allows me to stay connected with my community and share creative content. I am committed to upholding all of TikTok's rules and guidelines to maintain a safe environment for all users. Thank you for considering my request to recover my account, and I look forward to your response. Please feel free to contact me via the email associated with my account or the provided phone number for any additional information. Sincerely, [Bettahar]

There is someone else using my account simultaneously as they used my previous phone number to log in. I've updated my password and attempted to change the phone number, but it indicates the number is already in use. Despite deleting the account linked to that number, I'm still unable to update it. Kindly remove the individual with my number from the account. I am currently logged in with my email address.

Hello TikTok users! I am experiencing difficulties accessing my account. My username is @qualasama. I forgot the email address linked to my account, but I remember the password for the associated Gmail account. TikTok support instructions are directing me to log in by tapping on the media logo, which leads to a request to sign in with an email. The provided hints are not helpful, such as an encrypted email like p***[redacted] I kindly ask for the complete email address to regain access to my TikTok account. Thank you for your assistance.

I am experiencing trouble with my TikTok account. It was previously hacked and locked, but I managed to regain access. Unfortunately, it has been locked again without explanation. The account in question is SnookieThomas24. I am unsure why my account has been locked, considering it was hacked before. I would like assistance in unlocking my account and understanding why this is happening. Any information on when this could be resolved would be greatly appreciated.

We operate a TikTok account under the handle @joelisrecording, streaming live content nearly all day. Recently, someone gifted us a crocheted hat. I tried it on for fun, resulting in a humorous incident when my friend jokingly compared it to an OnlyFans situation due to a nipple showing (I'm male). This led to an erroneous report of sexual content on our account, causing our live feature to be disabled. Our dedicated followers who enjoy our ceramic art content are now missing out. We are kindly asking for the restoration of our live streaming access. We never intended to violate any guidelines with sexually explicit material; we focus solely on our work as ceramic artists. Thank you for your understanding.

A few days ago, my account was compromised, and now it has a different username from "barcalover911" to "ftbllucas0." I can provide evidence that the original email associated with the account was mine before it was changed. My friends can confirm and provide evidence that I interacted with them on that account. I am seeking assistance to reclaim my account and remove the current user from it. Please contact me via email for further proof to establish my ownership of the account.

Ik heb een oud TikTok-account waar ik geen toegang meer toe heb. Het account was gekoppeld aan mijn school-gmailadres, maar dit is verwijderd. Ik heb geen toegang tot de inloggegevens en wil graag enkele van mijn TikTok-filmpjes verwijderen. Kunt u mij helpen met het verwijderen van deze filmpjes?

Here is my proof of ownership for the old account: Username: cristinaoui0 Login year: [redacted] Devices used: Samsung Mega, iPhone 7 Plus, and the latest model, OPPO Reno 4. My TikTok account is linked to my old Facebook, which I can no longer access as it was hacked. If necessary, I have included a photo of myself for verification purposes. I kindly request assistance in deleting this account as someone took my videos from the old TikTok, leading me to delete my old account. Your help is greatly appreciated.

I recently upgraded to a new phone on Veterans Day, and unfortunately, my old TikTok account with two-step verification didn't transfer over. I've contacted TikTok, and they mentioned I need to sign in using the email linked to the account. However, I can't remember when I signed up originally, it was probably between [redacted] and [redacted]. I really want to keep this account as I've had it for a long time. I know the password and can provide the phone number associated with the account: either [redacted] or [redacted]. Please assist me in recovering my account.

I recently spoke with an associate and described the situation. Immediately after, I noticed unauthorized access to my cash, resulting in pending transactions I did not make. The funds affected are crucial for my monthly food budget, leaving me with zero available balance. I am unable to log in to the website for further assistance due to the lack of funds in my account. I am left with no money on my card and feel very distressed. I am just hoping to get my money reimbursed so I can afford food. Your help in resolving this is greatly appreciated.

Hello, I am the owner of the Tiktok account zeno__one. I recently had a video of mine banned, which I believe did not violate any community guidelines. After filing an appeal, I received a message stating that my video has been restored. However, upon checking, the video still appears as banned with a message saying "Content restored." I am reaching out for clarification on why this discrepancy exists. Unfortunately, the in-app support has not been helpful or responsive in addressing this issue.

A few months ago, I created an account on TikTok. Due to inactivity, I got signed out automatically by the platform. Now, when I try to log back in, I can't remember my password. Clicking on "forgot password" doesn't help as every email and phone number I enter is linked to another account. This results in me being logged into various accounts but not being able to reset the password for my original account.

Good day! I am reaching out with a question regarding the app, and I am facing difficulties that are causing me distress. I tried to contact support, but unfortunately, it has been unsuccessful so far. I value your attention and assistance in resolving the issue; otherwise, I am considering deleting TikTok. Thank you for your understanding and prompt response. My account is currently in shadow ban. I acknowledge my mistake about the inappropriate content that was posted there, which was not original content or QR codes. I assure you it will not happen again; I will comply with TikTok's rules. My account on TikTok is [@Heartachkz].

To the TikTok Team, I am writing to appeal the permanent ban of my TikTok account (@iyaahzii). I am uncertain of the exact violation that led to this ban, as I did not receive any prior warnings or notifications regarding this issue. In the past, any violations were promptly rectified, and I have maintained a clean record with zero points. If there were any inadvertent violations, I apologize and assure you that I will be more vigilant in the future. My account plays a significant role in promoting affordable food and snacks, as well as providing live performances essential to my livelihood. I kindly request a reconsideration of the ban to rectify any unintentional errors. In the past, I received warnings regarding the mention of "giveaways," which I believe stemmed from discussing the use of snacks as gifts for children during occasions like Christmas, weddings, christenings, and birthdays. I apologize for any oversight on my part and assure you that I will be more cautious in my interactions moving forward. Restoring my account is vital as it holds commissions that I have worked hard to earn through lengthy live sessions. Your understanding and assistance in lifting the ban would be greatly appreciated. Account details: Username: @iyaahzii Email: [redacted] Contact: [redacted] Thank you, TikTok Team.

Hello TikTok support, I am seeking assistance regarding my banned account. Despite the platform being targeted for 13 to 18-year-olds, my account was banned for what seems to be related to underage use. The account contains valuable memories, specifically precious videos of myself and my late father that I cherish dearly. I kindly request for the reinstatement of my account with the username brezzybaexy. My mother oversees my TikTok activities, ensuring appropriate content. Your help in restoring my account would be greatly appreciated.

I recently joined TikTok a few days ago and suspect my account has been compromised. I only used the app briefly for about five minutes, watched a couple of videos, and did not engage with any content. I received a notification today stating that my account was permanently banned for violating Community Guidelines multiple times. These actions were not done by me, as I have not posted, commented, or violated any rules. I would like to delete my account and clear my name of any wrongdoing.