TikTok Customer Service Issues

Dear TikTok Team, I am writing to address the suspension of my account, which I believe was done in error. I have always followed the community guidelines and have never posted any adult, scam, or harmful content. It is possible that some users have mistakenly flagged my videos, leading to this improper suspension. I kindly request a review of my case and the reinstatement of my TikTok account at your earliest convenience. Thank you for your attention to this matter. Sincerely, Qasimali4u4

I am a special education teacher seeking assistance for a former student, Curtis Scofield, to regain access to his TikTok account. He was locked out without knowing the reason, and despite multiple attempts spanning the semester, the issue persists. Recently, his foster brother contacted TikTok support, who claimed there should be no problems with the account. However, Curtis still receives a message saying "Appeal deadline expired," leading to automatic logout. This situation is distressing as Curtis aspires to be an influencer and has a significant following of 44,[redacted] users on the platform. Any help in resolving this matter would be greatly appreciated. Email: [redacted] Password: mrcurtisthehandsomeboy Thank you for any assistance provided.

I chose to use the creator tool to earn money on TikTok. During the process, the system requested ID verification to ensure my correct birthday. After submitting a photo of my driver's license, I got logged out and prompted to log back in. However, I couldn't proceed past the birthday verification screen due to continuous "server unavailable" messages. I seek assistance to regain access to my account. I have my email and password details. My username is "savagegoatkuts." I hope for a resolution to bypass the birthday verification or address the issue that is hindering me from watching videos or editing my profile.

Hello, I've had an account since [redacted] that I got logged out of when my old phone broke. Unfortunately, I can't access my old phone to retrieve my account. The account name is myrosegarcia, and I believe I had a [redacted] number associated with it. I've tried to log in multiple times but can't remember all the details. I'm the owner of the account, and I just want to retrieve my memories. I've tried contacting support via email but am unsure if it went through. Please help me regain access to my account as it holds precious memories. Thank you for understanding, and I appreciate any assistance you can provide. Thank you.

Hello! I have been facing an issue with my TikTok account. My username is @marselle114 and it was mistakenly banned on 8/11/22 without any notice of policy violation. Despite submitting my documents and appealing, TikTok has been unresponsive. I am over 13 years old and willing to provide any necessary proof of my age. I have even paid for video promotions with my bank card. Every response from TikTok reiterates the age restriction, even though I followed their instructions. Currently, I can see my blocked account's view history and videos, but they appear as deleted. I am seeking assistance to resolve this matter as TikTok has not been addressing my concerns or accepting my documents. Any help would be appreciated. Thank you, Alisa S.

Hello, I am reaching out regarding an incident on November 24th where my account was spammed after a live broadcast, causing my session to be immediately closed. Despite sending multiple emails to the feedback team with my information for unlocking the account, there has been no resolution. I suspect the spam may have been the cause or that my account was hacked during that time, possibly by the individual who mass liked all my videos at once. I urgently need assistance to unblock my account as I believe it was done without my involvement. It is crucial to investigate whether this blockage is due to spam activity or a hack to ensure the safety of my email accounts. I await a speedy resolution to this matter. Thank you, Rosa M. @espanol_teaching (LaProfenTiktok) Emails: [redacted] / [redacted]

Hello, TikTok support, I would like to commend TikTok for the fantastic work they do. However, I need to address an error on my account caused by your system. My username is blackp0petv, and I have always adhered to the community guidelines diligently. Regrettably, my live access was mistakenly banned. Live streaming on TikTok has been a vital source of mental well-being for me, especially as a COVID-19 survivor. Engaging with others through live sessions has significantly supported my mental health. I kindly request your assistance in rectifying this issue. I assure you that I will adhere more closely to the guidelines moving forward. Thank you for your anticipated support. Sincerely, Tunexz007 Email: [redacted] Phone: [redacted] Attached is proof showing the incorrect ban date of [redacted], which clearly does not align with my age.

Hello TikTok team, I hope you are having a good day. I wanted to express my appreciation for the platform and bring to your attention an issue that occurred on my account. My username is blackp0petv, and I have always followed the community guidelines diligently. Unfortunately, there seems to have been an error where my live access was mistakenly banned. As a COVID-19 survivor, TikTok has been a significant source of support for me, and not being able to go live is affecting my mental well-being. Going live allows me to connect with others and grow my account. I assure you that I will be more cautious in the future and adhere to the guidelines more closely. I kindly request that you review my situation and provide a positive resolution. Thank you for your attention to this matter. Sincerely, T. Z. Email: [redacted] Phone number: [redacted] Date of birth: 19/11/[redacted] I have attached proof showing the incorrect ban year of [redacted], which is obviously inaccurate considering I was not born at that time.

Good morning, I have been trying for months to unlock my TikTok account "Tato_Dj_And_Dad" without success. My name is Lorenzo Richetto, and I was born on 16/10/[redacted]. I had just started posting some videos with my son Leonardo when my account was blocked due to age limits. I have submitted numerous appeals, including sending my ID document. In my latest appeals, I also attached a PDF with additional explanation and a screenshot from a video where I appeared, but the response was still negative. I offered to provide a phone call or video chat to prove the authenticity of my account, but I keep receiving automated rejections. I don't know what else to do. I have also requested information on permanently closing the account and unlinking my phone number, but to no avail. I am truly frustrated knowing that I cannot even unlink my phone number. Can you please assist me in any way? Thank you. Best regards, Lorenzo Richetto [redacted].

Hello, I recently set up a new business account, but I am encountering difficulties logging back in. I am unsure of what happened to my account and cannot recall how I initially signed in. Would you kindly assist me in resetting the password for @la.personal_id or provide details of the associated email address? I am unable to create a new account as my desired username (la.personal_id) is already taken. I am willing to provide additional verification to confirm my ownership of the account. Your help is greatly appreciated.

My TikTok account was hacked last night. I have already changed my password and removed the unauthorized devices from my account. Unfortunately, the hacker deleted many sentimental videos. I am hoping to retrieve my videos soon. Despite my efforts to switch the language settings back to English, my account is now displaying in German.

Hello, Ladies and gentlemen, Today, I tried to log in to my old TikTok account but had to create a new one. Unfortunately, I couldn't access my main account "adidas00879" because I forgot the security password. I am unsure what to do next, whether you can restore my main account or send me the login details for it. Kind regards, Lukas

Bonjour, je souhaite signaler un cas de harcèlement sur TikTok. Une personne a reposté mes vidéos en se moquant de moi et en attaquant mes complexes, incitant d'autres à rire de moi. Depuis cette publication, je suis profondément troublée, je suis publiquement humiliée. Pourriez-vous supprimer cette vidéo, s'il vous plaît ? Son compte est AssyriaNext, la vidéo incriminée le montre portant de fausses hanches sur un fond rouge. Je vous serais très reconnaissante de m'aider à résoudre cette situation embarrassante qui me tourmente depuis que j'ai commencé à me sentir mal physiquement. Mon compte TikTok est hafsa_mank.

Mon compte semble avoir des problèmes depuis environ 2 mois. Chaque jour, je remarque des désabonnements et mon contenu ne semble plus être mis en avant dans l'onglet "Pour toi". Seuls mes abonnés interagissent avec mes vidéos, tandis que mes anciennes vidéos sont parfois mises en avant dans cette section. J'ai tenté plusieurs solutions telles que me déconnecter et réinstaller l'application, mais rien n'y fait. Avec des vidéos atteignant jusqu'à 8 millions de vues et [redacted] [redacted] abonnés, cela me préoccupe énormément. Mon contenu est resté le même et je respecte les directives, même si TikTok commet parfois des erreurs avec mes vidéos. J'espère que vous pourrez m'orienter vers une solution. Merci. 🙏

Dear TikTok Support Team, I would like to sincerely apologize for accidentally violating TikTok guidelines. I am truly sorry for my mistake 😢. I did not mean to do so. It has been almost a week since I was banned, and I feel terrible because I rely on TikTok. I take full responsibility for my actions and ask for your forgiveness. Please consider unbanning my account with the username: @johnsonmuganda and Display Name: Johnson-M official✅. For direct communication, you can reach me at +[redacted]56 or email me at [redacted] [redacted link to Twitter message]. Thank you.

Hello, I have several accounts registered with my email and phone number, but I only actively use one. Recently, after a brief phone call, I returned to find myself redirected to the main page without being logged in. When I tried to log back in, I entered my username but was unsuccessful. I've tried all my emails, VK, and phone number to no avail. It's not working. I have a screenshot of my account. When I enter my username based on the photo, I log into other accounts. What should I do?

Hello, I ran into an issue while uploading a TikTok video today. Unfortunately, my app crashed during the process, and now I can't locate the video anywhere. I've searched my drafts, my phone's photos app, and even checked if it uploaded at all. It appears the video has been lost. I'm hoping there might be a way to recover it, as it holds sentimental value to me since it features my mom. Thank you for your assistance.

Dear Sir or Madam, I am facing a significant issue with my account. The email address and phone number linked to my account are outdated. The account in question is @me7sa, which had 38,[redacted] followers. Due to being logged out of all social media platforms after an iPhone update, I am now unable to access my account. I am seeking assistance to update my information and regain access to my account. Your help in resolving this matter would be greatly appreciated.

My TikTok account, bossygirl100, got unexpectedly locked, and I'm quite concerned as this has never happened before. I have [redacted] followers and even linked it to my Instagram, hidwa_naaz. I reported the issue to TikTok but haven't been able to regain access. Can anyone assist me with the recovery process? Please contact me at [redacted]8 or email me at [redacted]

My TikTok account, bossygirl100, has been locked, and I don't know how to unlock it. Please help me to recover it so I can log in. I posted personal videos, and suddenly I got logged out with a message saying it's currently locked. I'm very worried. How can I recover it? Please guide me through the recovery process. You can contact me at [redacted]8 or reply via email at [redacted] Thank you for your assistance.