TikTok Customer Service Issues

As the Corporate Marketing Director of a multi-family housing company in Lancaster, Pennsylvania, we are facing a concerning situation with a tenant. This individual, upset about their non-renewed lease, has resorted to harassing our property manager. The tenant's actions escalated from Google reviews to Tik Tok, where they have posted a video including personal details about the manager. Despite baseless claims of discrimination, the decision to not renew the lease was made for valid reasons compliant with state laws. The tenant's behavior, such as exposing the manager's personal information on Tik Tok, has caused fear and distress. We urge for the immediate removal of this inappropriate video, posted under the username "gbmelaninman," which discloses sensitive information about the manager and the community. Such actions are unacceptable and must be addressed promptly for the safety and well-being of our staff.

Could you please give me another chance, TikTok Support team? My TikTok handle username is @sardar_asad_786_official. A few days ago, my account was suspended, and even though I have submitted an appeal, it is still under review. I have read all your community guidelines carefully and sincerely apologize for violating them in my previous videos. I promise to adhere to the guidelines in the future. Please reactivate my account as it is essential to me. Thank you.

To the relevant party, I am writing to express my frustration regarding the removal of two of my videos by your moderators for alleged community guidelines violations. One video is a news broadcast about an upcoming movie in the Philippines, and the other features the Philippine National Anthem. I strongly believe that neither of these videos violates any guidelines found on other platforms. The moderators responsible for this decision should be replaced with more capable individuals. The affected videos are on my account "RetiringtothePhilippines," dated August 6th, [redacted], and May 28th, [redacted]. I kindly request that these videos be reinstated on my account. Failure to do so may result in legal action in the form of a discrimination lawsuit. It is in the best interest of TikTok to avoid negative publicity from such legal action. Thank you, Eric D.

Dear TikTok Team, I believe my account was suspended in error as I have not violated any community guidelines nor uploaded any inappropriate content. It seems some users have flagged my videos/account incorrectly. Please review my case and reinstate my TikTok account promptly. Sincerely, S. TikTok username: @JCBansil

Hello, I have experienced multiple bans on my account @oleksiy.editz, which I believe may be due to either malicious reporting or misunderstanding of the guidelines. Despite winning previous appeals, I find myself in this situation again. As a military content creator, I have carefully reviewed the community guidelines and believe my posts align with them. Recently, my account has seen significant growth, reaching 15k followers and achieving 7 million views on a video. Regaining access to my account is crucial to me, and I hope for a positive resolution. Although I have submitted an appeal through the app, I feel it did not fully explain my situation. Attached is an image of my account and previous appeal for your reference. Thank you for your attention to this matter. Oleksiy

Hello, My phone unfortunately got water damaged and is broken. Following this incident, I tried to log in to my TikTok account under the username @jadedeter with 16.4k followers, but I couldn't do so as I forgot my password. It's asking for two-step verification, which is being sent to my old phone number that I no longer have access to. Therefore, it's impossible for me to log in and recover my account since I didn't link an email. Awaiting a positive response from you. Regards, Jade

Hello TikTok, a few months ago, all my accounts were banned on the same day I got hacked. I had been logged into many TikTok accounts and they were all banned, even the new ones I created. I tried everything to get them back but TikTok replied saying they can't restore my account because I violated their rules. I have been a member since [redacted] and I would never intentionally break any rules. My sister's account was also affected, and I feel responsible for her losing it. Please help me, I can provide old usernames and the ones I still have on the banned accounts. My email addresses are [redacted] and [redacted]. Thank you.

Username: hagbart.celine Email: [redacted] Hello dear Support Team, My accounts have been blocked, and I don't know why. I create satire content. In the beginning, I made 1-2 mistakes and was warned. I have learned from that and have been following the guidelines for a long time now. I have recently reached [redacted] followers on both accounts and announced my first live session for Saturday. It seems that some people are not happy about this and that's why I was reported massively this morning! This should be traceable in the log files. I bet many of the reports are from fake accounts. Creating content on TikTok is fun, but it seems that some individuals have an issue with the satirical content I produce about them. However, I only use the content they themselves share online every day. So, what's wrong with that? How can an account be closed based on an algorithm? People create these videos. They put their passion into it, which is what makes TikTok alive. Shouldn't it be okay for others to enhance their content through satire and comedy? I am also unable to access my many videos. Trying to download them didn't work. However, that's not my main concern. I just want my two accounts back. I created a new account, hagbart.celine2, where I have an issue following others. It stops at seven, and I can't follow anyone else. But I don't want that. I simply want my two hard-earned accounts back so that I can go live on Saturday. I have invested nearly €[redacted] in equipment this week to provide the best experience for my followers! And then, someone uses fake accounts, and the algorithm blocks my two accounts. Please help me. This should not and cannot happen. Thank you in advance. Regards, Markus

I need help. While live streaming, my dog knocked a socket set off the table off-camera. I playfully scolded him without any anger or raised voices. I was reported for violating the terms of service for violence, harassment, and bullying, which I believe is unjust. I spoke kindly to my dog, and there was no actual inappropriate behavior. How can I request a review to have this warning removed from my record?

Good afternoon, I believe my TikTok account was mistakenly banned because I was wrongfully identified as under 13 years old. Despite multiple attempts to appeal, my efforts were consistently denied due to unclear reasons about my ID document not meeting their requirements. My Ukrainian ID clearly states I am 16, and the photos I provided were of high quality. I tried submitting my ID card in different forms, including as a passport and identity card, but each submission was rejected. I even followed their request to take a photo with an adult - my mother - yet the appeal was still turned down. I have reached out to TikTok support multiple times receiving repetitive responses before they stopped communicating altogether. I hope for guidance on how to resolve this matter as restoring my account is significant to me. My username is @kxradxll, and my email is @[redacted]

Hello, I am having trouble accessing my TikTok account @DJDubye_. It was permanently banned on 19/10/[redacted], and I see no option to submit an appeal. I would appreciate any assistance in recovering my account. Could you please review my account for any violations? I am certain that there must have been a mistake because I believe I did not violate any terms. Kindly get back to me regarding this matter. Thank you.

I was logged out of my TikTok account (@samluvzyou) on October 27th, [redacted] while scrolling. I've been unable to access it because I can't reset my password using my old phone number or school email, which are no longer active. I've reported the issue to TikTok but haven't heard back. I'm concerned about my account's status and want to know if it's locked, how to regain access without the old contact info, and if my content is causing any issues. Any assistance would be appreciated. Thank you, Samantha LaChiana.

Subject: TikTok Account "jj.truehuhuhuhu" Suspended Hello, I recently discovered that my TikTok account, "jj.truehuhuhuhu," has been suspended without any warning or explanation. I have been an active and compliant user of the platform, abiding by all the Terms of Service and Community Guidelines. The sudden suspension has greatly impacted my ability to interact with my followers and maintain my social presence on TikTok. I kindly request that you provide me with an explanation for the suspension and reinstate my account within the next 3 days. Should I not hear from you or my account remains suspended beyond this timeframe, I will be compelled to pursue further action. Thank you for your attention to this matter. Best regards, Joseph J.

A recent glitch on TikTok caused my account "svbriqa" with over 700k followers to be unjustly banned. Despite complying with the guidelines, the automated messages prompt me to appeal, but I can't find the appeal button. Whenever I attempt to log in, the app immediately kicks me out. I have no history of violations, warnings, or penalties. This issue is not isolated to me as it affected over [redacted] users on Friday at 10:30 AM (GBT). The reinstatement of accounts like "mrsniklaus" suggests it's a system error. I kindly request the restoration of my account as it holds significant sentimental value and represents considerable effort on my part.

Dear TikTok Team, I am 28 years old and believe my account was unjustly suspended. Despite my efforts to adhere to the community guidelines and avoid posting inappropriate content such as dangerous acts, bullying, adult nudity, and other violations, my account was suspended. It seems my account may have been targeted unfairly by other users. I kindly request a review of my case and the reinstatement of my TikTok account with the handle @najeebpathan1, which has 11k followers. I believe the suspension may have been an error and I would greatly appreciate being able to access my account once again. Thank you.

Dear Tiktok Administrator, I hope you are well. I am writing to inform you that there seems to be an issue with my Tiktok account. When attempting to log in using the account name NSELED_solution and email [redacted], I received an error stating that the account does not exist. This account holds significant importance to me as it has been active since last year and contains valuable videos and information. I am concerned that if the account has been compromised, it could lead to substantial losses. I assure you that all videos posted from this account have adhered strictly to TikTok's guidelines, and this will continue in the future. I kindly request your assistance in investigating this matter. Thank you for your attention to this issue. Warm regards, NSELED_solution

My account [redacted] has been temporarily banned, although I have not violated any rules. I suspect there is a conspiracy involving 14 alleged females trying to scam money by pretending to be in financial crisis across various websites. When I declined their requests, they became verbally abusive. I am willing to share my conversations with your complaint department to address any concerns of misconduct. Please reach out to me at [redacted] via Google workplace or at [redacted]. It is deceitful and fraudulent for non-existent individuals to fabricate financial emergencies for personal gain through multiple accounts, and I, Michael Mott, have unfortunately been the target of these deceitful actions by conniving women.

Dear TikTok Team, I am reaching out as I recently received a verification text message in Spanish as follows: "[TikTok] XXXXXX Es su Codigo de verification." The originating phone number was +[redacted]4. I am not a user of TikTok, and I did not authorize any account activity. For security reasons, I chose not to input the verification code provided in the message. My phone number is [redacted], and my name is Antonio Alfonso. I want to confirm that there is no account associated with my phone number, name, or email address [redacted] If there is an account with any of these details, it is not mine, and I want to ensure that my information is not being misused. Thank you for your attention to this matter. Sincerely, Tony Alfonso

Dear TikTok Support Team, I have been trying to address an issue with my locked account for several days. Despite providing all necessary information via email, the problem remains unresolved. I want to reiterate that I have previously verified all details with your platform. My Account Details: - Username: @studio384 - Sign-up Date: June [redacted] - Login Devices: Samsung Galaxy A8s (last 2 months), Samsung Galaxy Note 22Ultra (day of lock) - First Bound Phone Number: [redacted]7 - Current Bound Phone Number: [redacted]6 - First Bound Email: [redacted] (previously linked [redacted]) I do not possess any additional relevant information. I kindly request the unlocking of my account based on the provided details. I trust that this information will suffice for your verification process. Thank you for your assistance. You may respond to me via [redacted] Sincerely, [Full Name]

Hello TikTok Team, I am feeling quite disheartened and dejected due to the unexpected ban on my account @vyxxyv. Despite my efforts to abide by TikTok's guidelines, my account was unfairly banned, resulting in significant impact as it serves as my main source of income. Unfortunately, I have been unable to appeal this decision as I was automatically logged out. With nearly 1.3 million followers, the lack of thorough investigation into my account is troubling. I urge you to reconsider and review the content on my account, as I am willing to make necessary changes to comply with TikTok's policies. Your prompt attention to this matter would be greatly appreciated. Thank you.