TikTok Customer Service Issues

I worked so hard on that account for months. It's been a significant part of my journey with diabetes, and losing it has been devastating. I've been in tears for the past 24 hours; it's the only thing that brings me joy now that my friends are gone. My account means the world to me, and not being able to access it has broken my heart. My little brother's birthday is coming up, and I want to post about it on TikTok, but I can't without my account. I adore your app, and losing my account feels like losing a piece of myself. I apologize if I've done anything wrong; I was only 13 when I created the account. I cherish the memories of my brother, who passed away at a young age, and I just wish to have my account back.

Hello, While browsing on TikTok, I came across a video where I commented. Later, I discovered that someone tagged me in another video from the same comment section without my consent. I have already reported this issue to TikTok through the app, but unfortunately, no action has been taken so far. I strongly request for the tag to be removed. The video pertains to communism and includes a sentence that I am uncomfortable being associated with. The person who tagged me selectively chose one of my comments to incite viewers and potentially subject me to unwanted attention. I take this matter very seriously as I do not wish to be linked with controversial ideologies simply because I engaged in a conversation through comments. Moreover, I do not appreciate the misuse of others' profile pictures for creating polls. It is essential for TikTok to address such instances promptly and ensure that users have control over how they are tagged and represented within the platform. I sincerely hope you can assist me in resolving this issue promptly. Thank you, Liam

Hello! I am Kristiana Muslia. I am having trouble logging into my old TikTok account (kristianamuslia). I am reaching out to ask for assistance in either recovering access to the account or deleting it from the app. Unfortunately, I cannot recall the password, email, or phone number associated with the account since it was created back in [redacted]. As I have not used the app since then, I am concerned about the content I posted as a teenager and am experiencing bullying as a result. I am willing to provide any necessary personal information to resolve this issue. I await your response and hope that you can address this matter promptly. You can contact me at [redacted] I have attempted to communicate with you several times without success. It is crucial for me to regain access to my old account to protect my privacy and content. I am counting on your assistance after waiting for so long.

I am writing to report a person who has been causing me distress. The individual named Wave_Bootz has been harassing me for months, creating content about me, mobilizing their community against me on TikTok, and circulating explicit photos of me on their Discord server. This situation has caused me significant anxiety as I am a Twitch streamer playing Call Of Duty, and their actions are impacting my work, community, and friends. I have substantial evidence of this harassment and I am seeking assistance to address this matter with TikTok. I am exhausted from dealing with this situation and feeling unwell due to the stress it causes. I have already taken steps to block them, but they continue to find ways to harass me. Any advice on how to address this issue would be greatly appreciated. Thank you for your help.

For over a week now, I have been experiencing an issue with TikTok Live regarding the option to set a video background using an app. Despite multiple messages, I have not received any responses to address my problem. Every time I try, I keep getting an error message saying, "This feature is not compatible with your device," even though it used to work perfectly fine before. What could be causing this sudden change?

Hello. My TikTok account @madammdmama has been blocked, and it's unclear if it's permanent as there was no notification icon, the account just disappeared))) I believe there were no critical violations in my account, and the videos are purely for entertainment. I have appealed the blocked videos, but of course, received no response. Please help me with restoring my account.

Hello, I'm Abby and my TikTok account is ArtsyxAbbyx. I'm concerned about the past three videos I've posted being placed "under review." The first one was interacting with followers, the second was about customers at work, and the third featured my dog. My videos are not performing well because they keep getting flagged unfairly. Thank you for your attention.

Hello, my name is Darlene. I believe I was banned for some perceived violations, which I feel were unjust as the most extreme thing I did was dancing in short shorts. My account, under the username Lionez_entmt, was at 61.2k followers. Recently, I discovered I am pregnant, and my content will shift accordingly. My original aim was to reach 100k followers, and I am hopeful for one last opportunity to redeem myself by sharing more appropriate content. My fans are eager for my return, and I am keen to continue creating on TikTok. I had money saved up in the creators fund to invest in merchandise and achieve my goals as an influencer. Additionally, I have a personal story to share about overcoming bullying and the loss of my brother Treyshawn. I am seeking assistance to pursue my aspirations.

Dear Members of the Team, I recently discovered that my TikTok account has been permanently blocked by you on February 10, [redacted], at 12:55 a.m. I have been using my account @Nassim.marox1 responsibly, without violating any terms or policies. I strongly disagree with this ban as my account is a positive space where I share child-friendly content with a growing number of followers. The blocking of my profile is greatly affecting me, causing a potential loss of followers and engagement due to decreased activity. I kindly request the immediate release of my account so I can continue to share my videos regularly. My content is humorous and does not target any specific group of individuals. I have invested a lot of time, effort, and resources into my account, which can be seen in the comments on my videos. Please reconsider and reinstate my account.

Good afternoon TikTok community, My username is piperodrigue_25. My account was blocked today, 22/02/22, due to a simple error. I was trying to upload a video and accidentally uploaded the wrong one. However, I immediately deleted it after realizing the mistake. The video was set to private and lasted less than a minute. It is disheartening that my account was blocked for this reason. I work hard to grow my followers and create daily content on the platform. Please unblock my account as this is my livelihood. If not, I will take legal action as this unjust treatment affects my work. Kindly reconsider this decision.

Hello, I recently made a mistake on Tik Tok while entering my birthday for Creator Next. Instead of August 9, [redacted], I accidentally put August 9, [redacted] as my birth year. Even though I tried to correct it, I got interrupted by a phone call, and when I returned, the year had reverted to [redacted]. This resulted in my account having minor protections which hinder its growth. My account handle is @imobsessedw90srnb. I have been unsuccessful in reaching out to Tik Tok for assistance, and I'm hoping to resolve this issue soon. I simply want to adjust my birthdate to the correct one to regain full access to my account and facilitate its growth.

I am frustrated with the numerous violations my wife is receiving, especially after her life was threatened. Her account has been hacked, and she is receiving emails intended for two different addresses. Despite multiple two-step verifications on her phone, her account email was changed without her consent. It's clear the account is hacked, and I have evidence in the form of numerous screenshots. Furthermore, the threatening behavior she endured from another user was unacceptable. I have reached out to legal counsel for assistance. The safety of women on TikTok needs to be better protected. I will pursue legal action if these issues are not resolved promptly. - A.B. Kroger

My TikTok account was banned in October last year for "minor safety" reasons. Despite being 20 years old, I was banned as per a policy meant to protect children from harmful content. This rule does not apply to me, as I do not post inappropriate content. I have reached out to TikTok numerous times, provided my ID, and detailed the issue, but have not received a response or had my account restored. It's frustrating to see creators like Charli D'Amelio, who posted risque content at a young age, go unchecked while my account remains banned. My TikTok handle was Seamus.Greenough.

I believe you are aware of the current situation in Ukraine. Regrettably, there are numerous individuals on the platform disseminating false information without facing consequences. Today, I decided to confront one of them and recorded a video response to their comment. Shortly after releasing the video, my account got blocked. Is it considered a violation to attempt to enlighten Russians? Despite the account being blocked, it contained many valuable drafts for me. Is there a possibility to recover those drafts, please.

I've been unexpectedly blocked from my account, @Luna_amor4. I am certain I did not violate any guidelines, as I have seen others post nearly naked without repercussions. I regularly go live and have been working hard to reach over 15k followers to promote brands. It was disheartening to be blocked when I had been close to achieving my goal. I also have gift money from my followers in the account, making me feel violated and hopeless. I hope this is a simple misunderstanding and my account will be unblocked soon. My content is clean, and I wish for resolution promptly. Thank you.

Last Saturday or Sunday, I encountered an issue on TikTok. My profile was updated with a picture that I would never post myself. This led to me being banned from the platform unjustly. I have asked for a review to determine where the inappropriate picture came from, as it was definitely not uploaded from my Galaxy 12 device. I pride myself on respecting the community guidelines, and it is frustrating to face a ban without prior warnings or violations. I urge TikTok to investigate this matter promptly and rectify the situation. I look forward to hearing back on this matter soon.

Dear Sirs/Ma’am, I am reaching out regarding the 4 community violations I recently received. Despite my appeal being denied, I can't understand why my posts were penalized for sharing others' content while those individuals weren't. I have reported accounts displaying explicit content like simulation of inappropriate actions, nudity, and more, yet they were not considered violations. I'm a 62-year-old TikTok user who has been active for only 2 months. While I admit to making some errors, I have never engaged in harassment or bullying. Now, I've been informed that my account cannot be monetized due to these violations. As someone on social security disability, any additional income would be greatly appreciated. I kindly request a reevaluation of my page to rectify these unjust decisions. I have witnessed far more explicit content on the platform without consequences, making me question the fairness of my situation. I hope you can reconsider my case, especially considering my age and newness to the platform. Thank you.

My TikTok handle is @derekofdrasleon. I want to address the issue of fake accounts and scammers on the platform. It is essential to maintain a safe environment for users. TikTok needs to take action to prevent scams and protect its creators. Implementing a feature to report scam accounts would be beneficial. I urge TikTok to prioritize the well-being of its community and address this ongoing problem. Thank you.

I put in a lot of effort to reach a thousand followers on live feed. During my first 30-minute session, my friend and I chatted about our families and pets, but I was unexpectedly banned for alleged bullying. I strongly deny these accusations and find the ban unjust, especially when my appeal was swiftly rejected. I believe this decision is unfair, and being banned unjustly feels like I am being bullied. I urge the platform to reconsider and lift the ban as I see no valid reason for it. Depending on automated systems rather than human judgment seems counterproductive to me.

Hello, I am seeking assistance with a persistent issue I encountered with TikTok's support service within the application. Despite my two years of video creation without any previous bans, this year I faced bans linked to a list of violations. Four of my videos, which were mistakenly deleted, were reinstated upon appeal; however, I am puzzled as to why they still appear on the violations list. It has been a month since I appealed a video without a response. To my dismay, recent threats of account deletion have been alarming. I am troubled by the inconsistent treatment by the platform, especially in comparison to other accounts. The latest incident on April 8, [redacted], further exacerbated my concerns when a new video was initially deleted for no apparent reason. Even after being unblocked, it was erroneously marked as a violation, restricting my account access. I implore TikTok to reevaluate their support system and the way restored videos are handled to prevent such unjust consequences. My TikTok handle is @Heletii. I appreciate your prompt attention to rectify these issues as my attempts to reach support have been futile. Thank you for your assistance. Regards, D. Heletii.