TikTok Customer Service Issues

I've been creating TikTok videos recently to grow my following. In the last two days, I've gained over [redacted] new followers, which got me really excited. However, I encountered an issue when trying to reply to a follower's comment. I innocently used the phrase "Que Buena barra" to acknowledge their comment in a lighthearted manner with no inappropriate meaning behind it. Despite this, I'm unable to post anything now and it's frustrating. I'm hoping there's a way to resolve this. My TikTok username is Tasukosator.

Hello TikTok, I am concerned about your community guideline violation policy. I recently received another violation for a comment promoting my Twitch account with emojis. My intention was not to harm or spread hate. I have tried to reach out to resolve past violations with no success. I feel unfairly targeted since my comment was harmless self-promotion. I find it troubling that my innocent actions were flagged. I have appealed this decision to no avail. I request the removal of this violation as I did not breach any rules. Thank you.

I recently logged onto the TikTok app to start posting videos about staying healthy, but I noticed there was another account under my name. When I tapped on it, I got logged out. I didn't create another account, and this situation is concerning. I feel like there may be something suspicious linked to my phone. Please, help me address this issue as email communication might be compromised. Your assistance is greatly appreciated.

After uninstalling and reinstalling TikTok, my login credentials are not being recognized. I followed the "reset password" instructions only to end up with a new account instead of accessing my original one. This situation is causing me frustration as I had valuable content saved on my previous account. I am certain of my login details as I keep them written down. Please help me regain access to my authentic account.

My account was hacked, and I am unable to access it to have it deleted promptly. I've reached out to the legal department several times without receiving assistance. I am starting to consider hiring an attorney to resolve this issue definitively. Initially, my account was under the name PamZollinger, but it has been changed to Drag Racer Babe without my authorization. I am unable to log in using my email address, phone number, or password. This situation is straining my marriage, and unless it is resolved swiftly, I fear I may lose my husband.

Good day dear TikTok Team, Just about 5 minutes ago, I tried to log into my TikTok account and received a message stating that my account has been permanently blocked. I would like to inquire if there is a possibility to recover my account as I have invested a lot of time and effort into it. I promise to be more mindful of the content I post in the future and ensure it aligns with the guidelines. Kind regards

Hello TikTok, I am a big fan of your platform. However, I have been facing some challenges with my account. I post content related to the Bigg Boss Season 13 TV show, which has gained popularity due to the unfortunate passing of the winner. Despite this, my videos keep getting deleted while similar ones posted by others go viral. I reported this issue, but received a response stating no violation was found. I am confused as to why my videos and sound are being removed without explanation. I have tried reaching out multiple times to TikTok for assistance, but have not received a reply. I hope to resolve this matter soon as I enjoy using the platform. Thank you for your attention. Sincerely, Madonna M.

I am unable to access my account (@maja.hmbr) after being unexpectedly logged out a few days ago. Unfortunately, I have forgotten my password after changing it a few weeks back, and I am unable to reset it because my phone number and email address are outdated. I suspect this may be the reason I was logged out as I couldn't verify my account. This account holds precious memories in the form of TikToks, and I am eager to regain access. I am confident in my ability to prove ownership of this account. Your assistance in resolving this matter would be greatly appreciated.

Hello, I am Arona Kris Bayona, and my TikTok handle is @aronakris. I am a 21-year-old from the Philippines. Today, December 21, [redacted], I received a notification stating that my account has been restricted due to a violation of community guidelines. My content mainly revolves around dancing and creating videos, with no harmful intentions. I sincerely apologize if any guidelines were inadvertently breached, and I assure you of my commitment to being more attentive in the future. Kindly review my account and possibly reinstate it. I am eagerly anticipating your response. Thank you, and may you be blessed.

Hello, I recently reinstalled TikTok due to a full reset on my mobile device. Unfortunately, I am unable to log back into my account as it was registered with my old phone number, which I have since changed. The account username is jazzxjuju. The old registered phone number is +[redacted]0, and the new number I would like to update with is +[redacted]3. I also believed my TikTok account was linked to my Instagram, but I am unable to log in through Instagram. My Instagram handle is judithvandevelde. I appreciate any assistance you can provide to help me regain access to my account. Thank you, J.V.

I am concerned why I was banned from TikTok. I believe it was a mistake as I am not a frequent poster; I have only done a couple of duets. Recently, I clicked on a live video that seemed questionable. Subsequently, I got banned. I wonder if this is related to my ban. Please, if I have violated any policies, I would appreciate a warning so I can correct it. I am 62 years old and enjoy recipes, world news, and watching dancers and people's journeys. You can reach me at [redacted] or [redacted]. Thank you.

My younger brother and his friend thought it would be amusing to report my account and it got permanently banned. I logged out as directed, raised the issue in the app, and emailed TikTok, but have not heard back. There's no inappropriate content on my account, and it means a lot to me as it captures my life over the past two years.

My younger brother and his friend thought it would be a joke to attempt to have my account banned. They reported it using the "other" option and it was swiftly and permanently banned. I was unable to find an option to appeal, so I had to log out involuntarily. I have reached out to TikTok through email and the app's problem submission feature, but unfortunately, I haven't received any response yet. Upon reviewing my account, you will find no inappropriate content or material that would warrant a ban. My account holds memories of the past two years of my life, so I sincerely hope to have it reinstated.

Good afternoon! Recently, my account "stonedbarb1e" was permanently banned. I am confused because I haven't violated any community guidelines in a long time. I would like to inquire about the possibility of retrieving my account. I had over 40k followers, and it was a significant effort to build that following. Your assistance in restoring my account would be greatly appreciated. Thank you for your help!

My account, "quieroun_wafer," was permanently blocked due to a video that was hacked by an individual from school whom I am having issues with. I regret not deleting it promptly. I sincerely apologize. I am seeking assistance to restore my account with the problematic video removed. I value my drafts and followers greatly. This incident has left me in tears every night. I promise not to repeat this mistake and am pleading for a chance to rectify the situation. It is distressing to be sleepless over this situation. I create content with my loved ones, and this issue has been devastating. I am truly sorry and willing to take any necessary steps to resolve this issue. Your help in this matter would be greatly appreciated as I strive to end the year positively.

Dear Sir or Madam, In the past two days, two videos have been taken down from my account, martin.blz. The first one was removed for "minor safety," but there was no violation in the video, and it was not reallowed afterwards (see screenshot1). The second video was banned today for "hate speech," but it actually contained a text of a speech to bring awareness to what some people say about minorities. I am also part of the LGBTQ+ community, so why would I promote hate speech against myself? It was simply to show what some people claim (hence the quotation marks ""). I have been unjustly banned from posting or having the videos up, as shown in the screenshots. If this is not resolved and properly reviewed, I will have to take legal action through my parents. Martin B.

My TikTok account, @mssm.13, was permanently banned. Despite following the community guidelines, I received violations. Meanwhile, other users post inappropriate content without repercussions. I used my account for 4-5 years, losing access to valuable videos. During a week of live streams, I received $[redacted].96 in gifts from followers, which I can no longer withdraw due to the ban. I'm devastated to lose both my account and the money earned. I request to have my account reinstated, have learned from the experience, and promise to be more cautious in the future.

Hello, my name is Jennifer and my TikTok handle is @sinjen77. Back in April 30, [redacted], I found out that a picture of me was used as a profile picture by a girl in my town who bullies me. She has even posted videos of me making fun of me. Despite reporting her multiple times, TikTok claimed there was nothing wrong, allowing her to continue using my picture. Fast forward to December 27, [redacted], almost a year later, and she has a new picture of me on her profile again. I am requesting for her account to be taken down due to harassment and bullying. The profile in question belongs to Big_Daddy with the username @bigclit123. Legal action will be taken if the issue is not resolved promptly. I have screenshots of the concerning content and reports for reference. This behavior should not be tolerated on this platform. Thank you for your attention to this matter.

I recently got a notification about my account being logged in from an iPhone 8 that doesn't belong to me. It's concerning that my information is now compromised and potentially in someone else's hands. Normally, to access my account, a verification through a number that only I have access to is required. It's puzzling why this supposedly secure verification method failed in this case. I'm worried about my privacy being breached and would like to know who has access to my personal information.

Thank you for responding. I apologize for my mistake. It is important to me that my account is reinstated as there are over [redacted] videos that I value. I acknowledge making an error which led to the suspension of my account. Please consider the quality of my video uploads. This is my final plea to recover my account "zainarshad87", associated with the email "[redacted]", and phone number "+[redacted][redacted]". It has been banned for 4 months now. I have submitted an appeal that expires in 48 hours. Your understanding and support are greatly appreciated. Thank you. Feedback: Trending videos chosen for you.