Rockstar Games Customer Service Issues

I previously used my high-school email for my Rockstar Account, where my Steam account was linked under the name "ashton01." However, since leaving the high school, I no longer have access to that email. I've created a new account, but the game prompts me to switch back to the old Social Club account to play. I am requesting to have the game or my Steam account re-linked to my new Social Club Account so that I can access the game I purchased. Essentially, I need assistance unlinking my Steam profile from the old account in order to link it to the new one I've set up.

Hello! I am reaching out regarding my GTA V account issue. After a while of not playing the game, I tried logging in today, but the auto-login feature didn't work. I attempted to reset my password but did not receive any email notifications, even in spam. I then tried signing up with my email and discovered a new account had been created without my GTA V access. While checking my emails, I found an unread message from Rockstar dated January 24, in Chinese, mentioning a change in my email address to [redacted] without my consent. I did not make this change and need assistance in resolving this issue as my original account, kostakost, is essential to me. Thank you for your help. Best regards, Konstantinos K. [redacted]

ESP: Mi cuenta ha sido comprometida. Originalmente estaba bajo [redacted] y he recibido un correo en chino indicando que ahora está asociada a [redacted] Necesito ayuda para recuperar mi cuenta. ENG: My account has been compromised. It was originally under [redacted], and I have received an email in Chinese indicating it is now linked to [redacted] I need assistance in reclaiming my account.

Hello. Over the weekend, I was playing GTA 5 and later on RDR2. Today, I realized that I'm unable to log into my account via the Rockstar Launcher. When I try to reset my password, I don't receive an email about it. My account details are: Email: [redacted] Username: berliner_Icke I hope you can assist me with this issue so I can regain access to my account. Best regards, Thomas

I have three Rockstar accounts, but I'm having trouble accessing the one with GTA on it. When I sign into my other accounts, I can see the one with GTA, but I can't sign in. The username for the account is Expiredmilk1337, but the email associated with it is showing as not having a Social Club account, which is [redacted]

I wanted to play GTA 5, but when I opened it, I couldn't access the Rockstar Games launcher because my account was hacked. I received an email stating that the main email associated with my account, [redacted], was changed to [redacted] I can no longer log in to my Rockstar Games account because I can't reset the email or password that were changed. If you could change the email back to mine, the one I am using to write to you, I would be grateful. Thank you.

Good evening, I am reaching out because the online mode is experiencing glitches. In the stealth casino heist, when you reach the vault corridor, the game freezes and kicks you out. This has been happening for over three weeks. I would appreciate it if this issue could be resolved. Additionally, it would be great if the mission to remove the guards' helmets and vests in the casino could be replayed at least once. Many players, myself included, were unaware of how it worked, and I didn't manage to destroy many planes. Also, please look into the slow entry into game sessions. Thank you for your attention, and I hope to receive a response and solutions to these problems soon. Thank you for everything else in the game; it's a great experience. Best regards.

Transfert de GTA$ lors de la migration de profil GTA Online sur la nouvelle génération Je souhaite transférer mon compte GTA 5 de l'ancienne génération vers la nouvelle génération. J'ai essayé trois fois mais cela ne fonctionne pas. Lorsque j'ai associé mon compte Social Club à la nouvelle génération, après l'introduction, j'ai reçu une récompense de 4 millions, mais je souhaite vraiment transférer ma sauvegarde de l'ancienne génération vers la nouvelle. Merci de m'aider. ID XxiixXzHatzz Email [redacted]

I am looking for a private lobby in RDR2 online. I am tired of being bullied and terrorized by other players and only want to play with friends and fight NPCs. I didn't start playing this game to fight other real players around the world and lose 8 hours of hard work in gameplay to lose everything. Because of this, I will never invest in any purchases in your online store again or spend my real money. You have private lobbies for GTA players but nothing for RDR2. Why?

I received an email in Chinese informing me that my Rockstar Games Social Club account email address has been updated from [redacted] to [redacted] The email mentioned that if I am aware of this change, no action is needed. However, if this change was made incorrectly or without my consent, I can restore my account or contact Rockstar Customer Support at their website. The Rockstar Games Social Club provides features such as statistics, leaderboards, clubs, virtual events, and more to enhance the gaming experience.

Bonjour, je souhaite récupérer mon compte contenant Red Dead Redemption 2. Malheureusement, je n'arrive pas à recevoir le lien de réinitialisation de mot de passe sur mon email. J'étais convaincu d'avoir enregistré mon compte avec [redacted] Je m'appelle Thomas D., et je me demande si vous pouvez me retrouver en utilisant mes informations de paiement. Merci de me fournir une procédure pour retrouver mes identifiants.

I need to update the email address associated with my Rockstar Games Social Club account as I no longer have access to the previous email connected to it. I purchased the games via Epic Games and can play them through their launcher. However, I am unable to log in to my Social Club account due to the verification code being sent to my inaccessible email. I would appreciate guidance on how to change the email address linked to my Social Club account.

Hello, I am having an issue accessing GTA V online mode after downloading it from Epic Games. When I launch the game, it automatically enters story mode instead of online mode. When I try to switch to online mode, it prompts me to sign in to the Social Club. I reinstalled the Rockstar Launcher and attempted to sign in, but I don't have access to the email and password associated with my gaming account. I am writing from my regular Gmail account, not my gaming email. My game name is orimarto44. Any assistance would be greatly appreciated. Thank you.

During the Christmas shopping season, my sister purchased Red Dead Redemption II Ultimate Edition through an offer on Amazon that included Rockstar Games. After completing the purchase twice and receiving no emails or instructions, she assumed the transactions didn't go through. Later, I went directly to the Rockstar Games portal to buy it again, creating a social account in the process. I obtained an activation code but didn't use it because the game was intended as a gift for my brother. Due to my mom's illness, we celebrated Christmas late in February, at which point I discovered the activation code missing from my account and no game content available. Despite attempting to contact Rockstar Games for assistance, I was directed to the portal and unable to submit a ticket. This situation means we've paid for the game three times and my brother is still without his gift.

Dear Rockstar Games Social Club Support, I am reaching out to report the theft of my account. Unfortunately, someone has gained access to my account, preventing me from logging in using the email address [redacted] I am seeking your assistance in understanding the situation and regaining access to my account. To secure my account, I have already updated the password for the associated email address. I kindly request your aid in verifying my account details and assisting with the recovery process. I can provide additional identifying information such as the full name and phone number linked to the account. Thank you for your attention to this matter. I await your response to help resolve this issue promptly. Sincerely, Chad

My Rockstar Social Club email was changed without my knowledge. I cannot make any changes or reset the password. I am still logged into my account, but I am unable to update my email to regain full access. I need to reply to an email for verification, but I cannot send any emails due to delivery errors. I am still online on Social Club but cannot modify my email. If I log out, I will lose access to the account, which is why I remain logged in.

Hello, I need assistance with my hacked account. The hacker changed my email to [redacted], which is preventing me from resetting my password and accessing my account. I received an email notification confirming the email change. Thank you for your help.

Hello, I recently experienced a hacking incident on my computer and lost access to many of my passwords. One of the passwords I haven't been able to recover is the one for my Rockstar Games account, where I used to play GTA V regularly. I didn't realize the severity of the issue until I reformatted my computer and tried to log in, only to be informed that the email associated with the account was invalid. I discovered that my original email "[redacted]" was replaced with "[redacted]" on my Social Club account. Despite efforts to reset the password with the new email, it seems there is no Rockstar account linked to it. I even attempted to repurchase GTA V with no success due to the suspension. I am reaching out in hopes of finding a solution. I am willing to provide any necessary evidence such as my IP address and the payment method used for the game purchase. Thank you for your help.

Dear Rockstar Games support team, I am writing to report a serious hacking incident involving my Rockstar account. My name is Yanis, and my Rockstar account name is Yanis_mrc01. The email address associated with this account was [redacted] Unfortunately, a malicious individual managed to access my account and changed both the recovery email address and other sensitive information. Here are additional details regarding this incident: Rockstar account name: Yanis_mrc01 Usual login IP address: 86.[redacted].31.37 Hacking incident date: 05/04/[redacted] I want to emphasize that I have never shared my login information with anyone and have always taken appropriate security measures to protect my account. This incident is extremely concerning to me as my Rockstar account contains years of progress, investment, and effort in various games. I urge you to take immediate action to resolve this situation and restore access to my account. I also request that appropriate security measures be implemented to prevent any unauthorized access in the future. I am willing to provide any additional evidence or information necessary to verify my legitimate ownership of the account. I also ask you to investigate this incident and take appropriate steps to identify the perpetrator of this intrusion and prevent future security breaches. Thank you for your attention to this urgent matter and for promptly addressing this issue. I look forward to your response and support in recovering my Rockstar account. Sincerely, Yanis

I have GTA on my PS5, and my two sons each have a profile on my console. Recently, one of my sons sent me a message with inappropriate language, so I reported him to Rockstar. Subsequently, I set a passcode to restrict his access to the game. However, I have been unexpectedly banned and suspended from Rockstar. I suspect this might be due to my sons sharing my profile. How can I appeal this ban that I believe is unjust? I am reluctant to lose all my progress in the game because of something my son did. Please advise me on how to rectify this situation promptly. Thank you.