PoshMark Customer Service Issues

I need urgent assistance. I believe I am being scammed. I posted a Moncler coat for sale, and an individual is insisting on paying with a certified check. They keep sending me unsettling emails about arranging for someone to collect the coat. I have received three concerning emails, and now the person has my contact details and address. They are pressuring me to take the item off Poshmark and reserve it for them. I am extremely frightened by this situation. I wish I could share these emails with someone to help me address the issue promptly.

My mother recently purchased a purse from a Poshmark seller. Upon receiving the item, she discovered discrepancies between the product received and the item displayed online. Despite the fair price paid, valued at over $[redacted] but purchased for $[redacted], the purse shows unforgiving wrinkles not depicted in the listing photos. It was a significant purchase for my 82-year-old mom, who had spent 3 years searching for this specific bag as a special Christmas gift to herself. Despite ongoing discussions with the seller, we have not reached a resolution. We kindly request a full refund and are willing to return the bag for a satisfactory resolution.

I ordered a Christmas gift on November 23, [redacted]. I have yet to receive it even though it was supposed to arrive by November 30. I have tried contacting Poshmark but have not succeeded. I have sent multiple emails without any response. I will wait another two days before involving my bank. It's frustrating to have placed an order so early and still not have received anything. I just want the product.

I reached out to Poshmark regarding my account password being changed due to an email indicating suspicious activity, but I have not received assistance yet. It has been a week, and I am concerned because my account contains personal and banking information. Despite my efforts to reset the password, I have not received any emails with a reset link. I would appreciate any assistance in resolving this issue promptly.

I received a $50 cashmere sweater yesterday that was advertised as new with tags, but it arrived with two moth or cigarette holes in the front. I am disappointed as it was intended for my son, whom I have not seen in a year. I am unable to afford a replacement until I receive a refund, and with Christmas approaching, time is limited. It is frustrating that someone would sell damaged items on Poshmark, a platform I trusted. I urgently request a refund and a return label to resolve this matter promptly. The sweater details are: navy XL Club Room, sold by Alice Massara from Gig Harbor, WA. My name is Nancy B., and my address is provided as 39 Ord Street, Salem, MA [redacted].

On December 7, [redacted], I bought a Moncler men's red XL puffer coat from seller Isabelalimaa 90. It has been ten days, and I haven't received any tracking number, item, or refund. I reached out to both you and the seller for updates. I only received one response which did not satisfy my concerns. I am seeking either the prompt delivery of the item or a full $[redacted] refund. The lack of communication and accountability from the seller and only minimal response from you is disappointing. Please contact me at [redacted] to provide clarity on the situation. I have tried to resolve this matter by contacting the seller and Poshmark multiple times with no progress. I need concrete information as this purchase was intended as a Christmas gift.

I have contacted Poshmark four times and submitted the necessary paperwork, but I have yet to receive any assistance. Unfortunately, my wallet and checkbook were stolen, leading me to open a new checking account. Due to an error in providing the wrong routing number, my earnings were deposited into the wrong account on Dec 10 and 12, with a third deposit of $[redacted] also going astray. Despite notifying Poshmark of the issue, their response has been less than satisfactory, leaving me frustrated and needing my earnings to pay bills between jobs. I will be filing a claim with Wells Fargo to recover the missing funds. I hope to get their attention to resolve this matter promptly.

I recently purchased 2 Bite lipsticks on Poshmark for $20. However, I only received one item. I promptly contacted Poshmark to address the issue. Despite my efforts to resolve this, I received confusing messages asking me to rate and accept my "2/20 purchase," which doesn't align with the situation. This has been quite misleading and frustrating. I thought Poshmark prioritized customer satisfaction, but I was informed that the "2/20" reference was not what the buyer intended, leaving me stuck with the item I didn't fully receive as expected.

I recently sold a new Invicta watch to a customer. However, after receiving complaints that the watch was broken, the customer sent me photographs of a different watch, implying a possible swap. It seems he wanted to keep the watch I was selling and return his broken one. This customer has deceived me, causing a loss of almost $[redacted]. I am trying to prevent Poshmark from issuing a return label to this customer. They have sided with the customer, leaving me at a loss. I am frustrated by this situation and seeking advice on how to address this issue. I would like to discuss this further with someone who can help. Thank you.

I purchased a COACH purse and wallet for my daughter's Christmas gift, but it hasn't been shipped by the seller even though several days have passed. I've tried to contact the seller multiple times through email with no response. I am now requesting a refund of $88.34 to be credited back to my debit card. The listing stated the item would arrive in 3-5 days after shipping, but the item hasn't even been shipped yet. Please refund my money promptly so my daughter can receive her gift in time for Christmas. I would appreciate a quick response as there are only 6 days left till Christmas. You can reach me via email or text, or call me at [redacted].

Hello, I'm @sevunchik1. My order number is 5d85d1449af0c9cf0ea8c609. The buyer is eager to receive the item by the 23rd of December before leaving for Japan. I arranged for my friend to ship the item while I'm on vacation, but the buyer is considering cancellation due to the delay. The buyer is willing to cover overnight shipping costs to expedite the process. Please mediate with the buyer to ensure prompt delivery without any further delays. It's a rare and valuable item, and finding the right buyer is crucial. Let's strive to resolve this promptly so both parties are satisfied before the New Year. Thank you for your assistance.

I reached out to them a week ago about receiving the wrong order from the seller. It appears there was a mix-up with shipping labels as I received someone else's order. Despite contacting Poshmark multiple times, I have been unable to resolve this issue. I couldn't initiate a customer service ticket through the app since the item was already marked as received. I've sent several emails with pictures and proof in hopes of getting assistance, but I have not received a solution yet. All I want is to receive the correct order that I purchased. Thank you.

I recently got logged out of my Poshmark app after over a year and I can't recall my password. Unfortunately, I can't reset it as I no longer have access to the email linked to my account. I rely on the app for all communication and now I'm unable to access my account or seek assistance from Poshmark. Does anyone have any suggestions to help me out in this situation? Thank you in advance!

I placed an order and paid for it through PayPal. The tracking number is 9DB00961A[redacted]K. The estimated delivery time was 5 to 7 days, and I was informed that if it didn't arrive by Christmas Eve, I could cancel the order and get a refund. However, today is the specified date, and the package hasn't been delivered. I paid approximately $[redacted] for a mink coat, and if it doesn't arrive today, I would like to cancel the order and receive a refund.

My account has been compromised by a hacker. They changed the address to one in Delaware, which is not mine, and made unauthorized charges on my credit card. Poshmark emails are not reaching me at my registered email. I removed my payment method and canceled the card, but I can't access my account due to not receiving verification codes. Kindly lock my account for security. Contact me at my original email, not the recent one added by the hacker. You can also reach me at ******* for verification purposes. Thank you for your prompt attention to this issue.

I purchased a Za'Darius Smith jersey on Poshmark. They mentioned I would get an order confirmation email, but I haven't received it. I'm worried the order didn't go through correctly. I can't reach anyone for help. My credit card details were provided, and I'm unsure how to track my order.

My daughter used to sell on Poshmark. Unfortunately, she passed away in August. Her name was Lisa Thompson from Clovis, California. After her passing, I reached out via email, and I was informed by one of your representatives that there was money in her account but a copy of the death certificate was required. I promptly sent the document. It has been several months, and I have not received any further updates. As her mother, I would be grateful to receive some communication from your end. You can reach me at [redacted] or [redacted].

I was scammed on December 26th around 10 pm by a seller on Poshmark with the username @andreharris24. He operates outside of Poshmark, resulting in losing my money. After receiving payment, he blocked me on Poshmark and even on my phone. He deceives customers with false promises of "prioritizing shipping" to steal their money. His Poshmark account serves as a facade for scams and should be removed from the app to prevent more people from falling victim to his schemes.

Hello, my name is Anita Messian. Unfortunately, I lost access to my email and iPhone account. I'm waiting for it to be reset in three days. I sold some items on Poshmark and need to ship them, but I can't remember my password for the shipping label. Normally, I log in without a password. I'm unsure what to do because my customers are eagerly waiting for their orders. While I can provide my email, I won't be able to access it. I also need help transferring the redeemable money from my account. You can reach out to me through my friend's email, [redacted] Thank you for your assistance. I look forward to your response.

I purchased a Louis Vuitton Papillon bag, wallet, solid silver lock and key bracelet, white tiger keychain, and gold accessory from Poshmark for over $[redacted]. Poshmark canceled my order, claiming they had never seen a heat stamp like mine. Despite providing proof of authenticity through the Louis Vuitton date code system, they demanded $20 to return my items or threatened to destroy them. I've been wrongly accused of selling counterfeit items before, causing me humiliation and lost income. I'm legally blind, rely on this income for medication and necessities, and have proof of authenticity for most items. Poshmark needs to return my items, refund me, or cover the cost of my purchases. I'm frustrated with their treatment and lack of communication. Please address this urgently as I'm at a loss without my belongings. My Poshmark closets are White Lines [redacted] and White Tiger [redacted]. My name is Antoinetta in the White Lines closet.